Don't let your healthcare operations run stale or not meet regulatory compliance. My experience and knowledge will provide insight to help make decisions that impact stakeholders and patients. Healthcare laws and legislation continually change, which requires critical compliance to reduce risks. Periodic audits on revenue cycle management processes provides insight on collections, payer contracts, denial resolution, and accurate billing. Furthermore, it is necessary to ensure internal controls are in place to protect your assets. A fresh look at operation processes may identify gaps and opportunities. I am here to help whether you need a one-time audit, creating a new policy, or a special project.

After Chicago Prostate Cancer Center merged with DuPage Medical Group (DMG), I used this experience and joined their Business Development team. As Integration Manager for DMG, I ensured an optimal transition for newly acquired healthcare practices. This process includes the utilization of EHR and other applications, systems, and processes related to administrative/clerical support for practice operations of new practices joining DMG. I provided support to enhance operational efficiencies and patient experience. I participated in the initial assessment, process improvement opportunities, implementation, and ongoing support.In addition, I managed the real estate needs for DMG. I created their real estate portfolio of over 180 leases throughout the Chicago suburbs, while managing lease renewals, expirations, and working with stakeholders in the decision making and consolidations. We developed new processes for lease assessments, renewals, expirations, and decommissioning sites. Furthermore, I lead as project manager for assessment of new Medical Office Buildings (MOB).

Experienced healthcare administration professional that demonstrates skills in operational, financial, and team success. Excellent results, with superior outcomes, relating to revenue cycle management, compliance, accreditation, and patient satisfaction. Skilled leader in managing teams, working with board of directors, and effectively organizing and supervising multiple projects with ease. Leadership style demonstrated through action and example with employee engagement, communication, building trust and loyalty, while recognizing employees’ work performed. Promote compassion and empathy to patients and families at all points of contact. Responsible for all areas related to the business operations of the clinic and ASC. Utilize leadership strategies with an emphasis on quality of care, and measures for evidence-based and value-based medicine. Patient care and leadership style appropriate to the organization’s vision and core values. Achievements - Identified over $60,000 in missed billing within the first month of employment- Established a compliance plan for revenue cycle management- Obtained new contracts with third-party payers (HMO/PPO) with specific carve-outs for radiation seed reimbursement- Implemented new medical billing systems- Transitioned from paper to electronic medical records- Assisted in preparation, and approval, for Certificate of Need for urology ASC- Lead for all matters related to new construction build-out of ASC and attached medical office clinic- Established HIPAA, HITECH, and PHI compliance plans - Developed procedures for MIPS reporting to demonstrate high-quality care, efficiency through technology for quality, improvement practices, advanced care, and cost.- Development of new interactive website

Periodically consult and lead teams coordinating special events for fundraising, promotions, and marketing strategies. Participate in creative proposals through power point and other communication tools. Effectively work with vendors, implement themes, logistics, and ensure events are successful.

Responsible for billing and collections of clients for busy marketing and PR firm. Maintain contracts and execute bills accordingly. Accounting and accounts payables for business including payroll functions.

Overall responsibility for issues relating to revenue cycle management for busy radiology and radiation oncology physician group of 30 physicians. Achieve optimal revenue collection and coding compliance.

Sales associate for custom made butcher block kitchen tables and counter tops. Achieved top seller awards for store and corporation.