• Write clear and concise communications for the Pay Administration Branch (PAB);• Provide advice and recommendations to various PAB stakeholders regarding technical communications in the field of pay, including subject matter experts and management team members;• Participate in the development of comprehensive communication plans that meet client needs;• Develop internal communication products such as email notices, release summaries, and intranet content;• Work closely with the language services and web services teams to distribute communication products;• Collaborate on various departmental projects, including consulting to promote a positive and engaging team culture.I'm happy to have been awarded the Employee of the Month award for July 2024!

• Train, supervise and mentor the Customer Services and Social Media Coordinator (2021-2022);• Plan social media campaigns and posts and evaluate results;• Write press releases, press kits, media pitches and media reports;• Write up-to-date content on websites, blog posts and analyze web traffic;• Coordinate on-site television shoots and official Fairmont photo shoots;• Coordinate press tours and visits and establish a relationship with the media;• Manage internal promotional displays and provide marketing support to departments;• Implement actions to promote the hotel's environmental actions.

• Write quality content on web platforms and in newsletters through consistent messaging efforts and a focus on the hotel's unique offering;• Establish relationships with local and international media by responding to numerous media requests and organizing media tours or stays at the hotel;• Develop and execute a social media promotional strategy that drives hotel business by increasing its visibility and improving its positioning;• Be an ambassador for the brand and the region while maintaining strong relationships with various external stakeholders such as Tourisme Outaouais;• Responsible for internal marketing communications to customers and colleagues.

• Constantly offer a professional, friendly and endearing service for our clients;• Greet, register and install customers while ensuring that all service standards are me;• Listen and take action to resolve customer complaints.

Maternity leave.

• Act as event logistics leader for the annual Illumine la nuit walk at Parc Jean-Drapeau welcoming more than 4,000 participants for the benefit of the SLLC;• Develop and implement appropriate action plans and detailed timelines;• Ensure a timely and effective exchange between the organization and the event agency;• Recruit participants and guide them in their fundraising increasing the collective income;• Train, supervise and mentor seasonal interns.

• Assisted finance administrator in maintaining precise records of incoming donations, ensured timely donor recognition through the creation of personalized letters and cards and was in charge of the office inventory and purchasing.

• Provided support for online and offline marketing ad campaigns by driving competitive research and sales analysis;• Scheduled and developed engaging content from activities for online communities to newsletters and blog posts while embodying the culture and tone of the company.

• Created recruitment tools in order to spread awareness and to increase the number of participants attending our event;• Contributed to the Light the Night Walk logistics by contacting companies and securing various entertainers and suppliers free of charge.

• Managed direct marketing related projects, such as the development of mail outs to acquire new business opportunities, while maintaining an updated customer database;• Participated in the development process of TENAQUIP's National Customer Appreciation Day by developing strategies to increase customer involvement and awareness.