Provided leadership and direction to several Program Leads to ensure on-time program delivery.Coordinates, organizes, and monitors multiple program deliverables.Ensures program objectives are clearly defined and communicated effectively between cross-functional teamsResearches and resolves issues for client, business partners, and internal teamsAddress employee concerns, provide counseling and discipline, evaluate performance for a headcount of 500+Formulates development of new standards and improvements to existing standards, provides clear documentation of requirements and business needs Participates in establishing best practices, policies, and templates to enhance organization capabilities.Creates and manages long-term goals while providing timely reporting of program status.

In this role, I was responsible for the recruiting, screening, interviewing, placing, and managing applicants/associates for a large client.