Jennifer Zarback Email and Phone Number
Jennifer Zarback work email
- Valid
- Valid
- Valid
Jennifer Zarback personal email
Jennifer Zarback phone numbers
Strategic | Woo | Maximizer | Communication | ActivatorHey there! 👋 I'm Jen, a dedicated Client Success Manager with years of hands-on experience in managing customer success initiatives within the dynamic realms of B2B and SaaS industries.◆ My track record speaks volumes: I've led the onboarding and management of accounts generating over $20M in annual revenue, consistently surpassing expectations and driving long-term success. I thrive on implementing data-driven insights, maximizing product adoption, and developing strategic solutions tailored to each client's unique needs. Whether it's providing top-notch post-sales support or optimizing product usage, I'm there every step of the way.◆ But beyond the numbers, I'm all about fostering genuine client relationships to drive customer retention and satisfaction. Armed with stellar interpersonal skills and a passion for problem-solving, I ensure that every interaction is meaningful and every solution is tailored to perfection. Seeing businesses thrive through my efforts fuels my dedication to delivering exceptional customer engagement and support.🤝 Let's connect and explore how we can take your client success journey to the next level!
Expert Accounting Services
View- Website:
- expaccounting.com
- Employees:
- 2
-
Bookkeeping AssistantExpert Accounting Services Feb 2022 - PresentMurrieta, California, United States• Utilize QuickBooks Accountant Desktop to deliver monthly bookkeeping services to a portfolio of client accounts.• Generate monthly, quarterly, and yearly profit and loss reports and balance sheets, ensuring financial clarity.• Leverage Mango Practice Management software for client account setup, project tracking, invoicing, and payment collection.• Guide clients through online user setup steps to streamline interactions with banking institutions for monthly bookkeeping services.
-
Director Of Sales, Cruise Line DivisionAo Nui Adventures Nov 2020 - PresentMurrieta, California, United States• Earned CLIA (Cruise Lines International Association) Certified Cruise Counselor certification, maintaining up-to-date knowledge of cruise travel information, offerings, and best practices.• Partner with clients to establish budgets, travel timelines, and accommodation preferences, ensuring optimal travel experiences.• Advise clients on destinations, cruise lines, ships, and sailings tailored to travelers' ages, interests, desired travel dates, and required accommodations. -
Assessment ConsultantCulture Partners Mar 2021 - Dec 2021Temecula, California, United States• Developed and administered client assessments using Qualtrics XM.• Employed advanced programming techniques to map data from multiple organizational assessments, enhancing the company's accountability Index.• Produced detailed reports and slides to communicate assessment findings and recommend actionable insights to clients.• Analyzed and categorized text responses to improve report clarity and readability. -
Administrative Case AssistantSingleton Schreiber Feb 2021 - Apr 2021San Diego, California, United States• Conducted telephone interviews with wildfire victims to gather detailed case information through outlined questions.• Prepared digital case files by accurately entering data and uploading properly formatted questionnaires and property lists into case management software.• Provided exceptional customer service to foster trust and create positive experiences for case litigants. -
Client Success ManagerPartners In Leadership Feb 2020 - Jul 2020Remote• Cultivated strong relationships with key clients to drive product adoption, managing a portfolio of over 100 accounts, and providing personalized guidance and support.• Successfully onboarded clients, establishing connections with C-suite and senior-level executives at large organizations with over 20,000 employees across diverse industries such as healthcare, government, aerospace, pharmaceutical, education, and finance.• Advised clients generating over $20M in annual revenue on optimizing the use of their licensed products to maximize value.• Oversaw the entire value delivery process for assigned accounts, from establishing baselines to conducting impact reviews and calculating ROI.• Developed comprehensive onboarding programs and training materials, equipping clients with essential resources and best practices to ensure timely and successful adoption.• Educated clients on product features and enhancements, aligning solutions with their current and future needs.• Defined and monitored key success metrics to identify gaps, track adoption and retention rates, measure satisfaction scores, and provide value-driven business recommendations to improve internal processes.• Maintained accurate account information and delivered regular progress reports and performance reviews to clients.
-
Special Projects Manager, OperationsPartners In Leadership Aug 2018 - Feb 2020Temecula, California, United States• Delivered impartial, weekly analysis of inbound leads to executive management, enabling data-driven decisions on marketing spend.• Strategically extracted, integrated, and analyzed data from Salesforce reports, presenting summarized insights to senior leadership and the marketing team.• Formulated and administered the company's inaugural “Client Journey” survey to uncover insights beyond data analytics alone.
-
Licensing Account ManagerPartners In Leadership Feb 2017 - Feb 2020Temecula, California, United States• Initiated and launched the “License Quarterly Touch,” boosting licensed client satisfaction and engagement, driving over 20% business growth within three years.• Onboarded hundreds of new and existing licensees, fostering relationships and enhancing their familiarity with licensed products.• Cultivated client relationships, positioning myself as a trusted and valued informational resource.• Streamlined asset delivery processes, ensuring prompt delivery upon agreement activation• Updated and automated forms, letters, and email templates for improved client engagement and efficiency.• Devised effective solutions to help clients increase adoption and encourage ongoing product usage.
-
Senior Manager, Client ServicesPartners In Leadership Jan 2016 - Feb 2017Temecula, California, United States• Engaged and responded to clients across the platform, promptly addressing their needs and resolving issues.• Prioritized customer support requests by escalating critical issues to the Help Desk and Assessment Teams.• Hired, developed, and cross-trained team members to successfully perform functions of both teams.• Facilitated online demonstrations of the in-house learning platform for clients.• Established and maintained relationships with senior management across lines of business and third parties.
-
Manager, Organizational AssessmentsPartners In Leadership Oct 2010 - Jan 2016Temecula, California, United States• Transformed an underutilized service into a standalone product, boosting revenue in that business area by over 500% in five years.• Independently migrated all assessment offerings from an underperforming in-house system to Qualtrics' Research Suite, integrating advanced features and functionality.• Streamlined forms and workflow processes, incorporating feedback from teams and clients to resolve issues, and then documented and trained others on optimal usage.• Recruited, trained, and developed team members to excel in their daily functions and lead the team during my absence.• Recognized as the "house expert", proficiently communicating all service aspects to clients, facilitators, account services team members, and stakeholders.
-
Executive Assistant OperationsPartners In Leadership, Inc. Oct 2006 - Oct 2010Temecula, California, United States• Oversaw projects, calendars, and daily schedules for the Senior Vice President of Operations.• Supported the President & CEO by proofreading, editing, and coordinating efforts for two New York Times best-selling books, collaborating with authors, illustrators, agents, publishers, editors, and other stakeholders.• Served as a liaison between the Operations SVP and C-suite clients, attorneys, designers, team members, and other stakeholders.
-
Sales Executive AssistantPartners In Leadership Apr 2006 - Oct 2006Temecula, California, United States• Regularly communicated with current and prospective clients via phone and email to drive sales for the Account Manager.• Designed impactful email templates, widely adopted by the team for enhanced communication.• Skyrocketed sales by offering relevant product and service recommendations aligned with purchases and expressed needs.• Oversaw workshop projects end-to-end, including handling materials shipments, scheduling interviews, and travel arrangements.
Jennifer Zarback Skills
Jennifer Zarback Education Details
-
Management And Leadership Specialization
Frequently Asked Questions about Jennifer Zarback
What company does Jennifer Zarback work for?
Jennifer Zarback works for Expert Accounting Services
What is Jennifer Zarback's role at the current company?
Jennifer Zarback's current role is Customer Success Manager | Driving client satisfaction & retention through strategic solutions | Expert in building lasting relationships & delivering exceptional value | Passionate about enhancing customer experience.
What is Jennifer Zarback's email address?
Jennifer Zarback's email address is je****@****ple.com
What is Jennifer Zarback's direct phone number?
Jennifer Zarback's direct phone number is +195179*****
What schools did Jennifer Zarback attend?
Jennifer Zarback attended Capella University.
What skills is Jennifer Zarback known for?
Jennifer Zarback has skills like Team Building, Organizational Effectiveness, Performance Management, Management, Leadership, Leadership Development, Training, Coaching, Strategic Planning, Executive Development, Organizational Development, Team Leadership.
Who are Jennifer Zarback's colleagues?
Jennifer Zarback's colleagues are Jeff Cane, Shoaib Akram.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial