Jennifer Hatfield Email and Phone Number
I am a dedicated and results-driven professional with a diverse background in Operations, Finance, and Sales with over 20 years in the IT Industry. I have a proven track record of success in business-to-business sales and negotiations, effectively engaging decision-makers at various levels. I am skilled in developing new client opportunities and expanding existing territories to drive revenue growth. My expertise includes implementing strategic territory management strategies, utilizing tools such as Salesforce & Sugar, and consistently exceeding goals. I approach the sales process with a focus on building trust, problem-solving, and delivering high-quality service. I am highly proficient as a negotiator, have attention to detail, and a commitment to personal and professional growth.
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Centralized Renewal SpecialistUdr - Opening Doors To Your FutureDenver, Co, Us
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Centralized Renewal SpecialistUdr - Opening Doors To Your Future Nov 2023 - PresentHighlands Ranch, Colorado, Us -
Realtor®Self-Employed Jul 2021 - Present
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Senior Software Subscription Renewal ManagerWorkspan Mar 2023 - Nov 2023San Bernardino, Ca, UsWas responsible for renewing SaaS contracts and managing opportunities through AWS Marketplace and Salesforce. Created and implemented Workspan’s inaugural Renewal Processes. Achieved a quick turn around on results within the 2nd quarter that I was there and over-achieved plan. Developed compelling business cases, including ROI analysis and cost-benefit comparisons, to demonstrate the potential return on investment and long-term benefits of the solution.Created persuasive sales presentations and demonstrations, emphasizing how the solution solves specific challenges and drives business growth.Established trust and credibility by sharing success stories and case studies from similar customers. -
Software SalesIbm Apr 2013 - Sep 2019Armonk, New York, Ny, UsManaged integrated accounts and drove opportunities within complex client organizations (SMB & Enterprise). Top performer every quarter and achieved or exceeded targets/plan. Managed a territory of approximately 75 clients every quarter. Established customer-centric trust relationships at all levels within client organizations.Developed and executed strategic sales plans to acquire new customers and expand existing relationships.Led negotiations to secure favorable contract terms and close high-value deals. Collaborated with cross-functional teams to deliver comprehensive solutions to clients. -
North America Cross Appliance Business Unit AdvisorIbm Jan 2012 - Apr 2013Armonk, New York, Ny, UsWas responsible for analyzing complex problems, conducting special projects within IBM’s Software Division. Mentored teams to implement processes and policies globally.Trusted advisor, providing insights and recommendations to optimize clients' business processes.Mentored and coached sales teams to improve performance and achieve sales objectives.
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Technical Operations Analyst - Ibm Sales & Distribution RenewalsIbm Sep 2008 - Jan 2012Armonk, New York, Ny, UsProvided technical support and resolved complex issues in a multi-vendor environment. Teamed with IT, Sales Leaders, and Sales to create an internal CRM for IBM’s Software Division. Integrated IBM’s acquisition of Netezza and ISS by un-layering their data and created a system to monitor sales achievements within Oracle. Indirectly managed a team of 50 Sales Professionals to make and exceed sales targets with my created processes and policies.
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Business Unit Advisor Specialist – Mts Contract RenewalsIbm Sep 2004 - Sep 2008Armonk, New York, Ny, UsSupported sales executives and managed sales operations initiatives. Created a system of measurement for performance of Renewal Sales within the Maintenance & Hardware division of IBM Sales. Teamed with IT, Sales, and Management to create an internal CRM to manage hardware renewals and customers. Indirectly managed a team of 25 Sales Professionals that made and exceeded sales targets.
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Financial Analyst / OperationsIbm Jan 2000 - Sep 2004Armonk, New York, Ny, UsSpecialized in spending analysis, forecasting, revenue analysis, and business operations. Managed the monthly ledger and budget for the Rocky Mountain Service Office. Streamlined spending goals and results for all expenses including overtime analysis. Reduced spending by 30% year over year and increased revenue by 10% annually with my created policies and procedures.
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Education / Skills CoordinatorIbm Apr 1998 - Jan 2000Armonk, New York, Ny, UsAnalysis of training needs / requirementsCoordination of classes for Technicians and Managers
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Senior Administrative SpecialistIbm Feb 1998 - Apr 1998Armonk, New York, Ny, UsCoordinated Service Calls for specific outsourced IBM contracts with end user customer, field personnel and management team.
Jennifer Hatfield Education Details
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Arapahoe Community CollegeComputer And Information Sciences And Support Services -
Armbrust Real Estate InstituteReal Estate
Frequently Asked Questions about Jennifer Hatfield
What company does Jennifer Hatfield work for?
Jennifer Hatfield works for Udr - Opening Doors To Your Future
What is Jennifer Hatfield's role at the current company?
Jennifer Hatfield's current role is Centralized Renewal Specialist.
What schools did Jennifer Hatfield attend?
Jennifer Hatfield attended Arapahoe Community College, Armbrust Real Estate Institute.
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