Jennifer Mott Email & Phone Number

Sedro-Woolley, Wa, Us

Sedro Woolley, Washington

• Primarily teaches Computer Hardware/Software/Maintenance, Networking, Security and Linux to IT students as well as technical and soft skills required to be successful in the technical marketplace.• Teaches class sizes varying between 25 to 30 students.• Extremely detailed-oriented in the planning and facilitation of the course curriculum.• Trains adult learners (young adults, job seekers, and career switchers) and diverse student groups with a range of educational and professional backgrounds.• Accommodates students with varying levels of computer experience, education, and learning styles.• Mentors and coach students to help boost confidence and competencies.• Develops and presents lesson plans by using a variety of techniques, including lectures, projects, exhibits, field trips, audio-visual and library resources, computers, and the Internet.• Creates assessments to monitor student's progress through the course and meet or exceeded program matrices.

Bellingham, Washington

• IT support installing, maintaining and troubleshooting computers in network environments.• Troubleshoot and resolve hardware, software, and network issues.• Provide support to end-user for PCs, servers, mobile devices and web-based applications.• Managed student and faculty accounts through Active Directory.• Partnered with Tier III peers to resolve issues requiring escalation.• Design and develop websites using Drupal, HTML, JavaScript, CSS and other technologies.• Resolve technical challenges encountered in Drupal core and contributed modules.• Install and configure Drupal modules as directed by the client.• Perform web application development and support in accordance with the University web practices.• Provide step-by-step training, permissions access control, and content moderation to faculty and staff.• Work with database and applications to create the user interface for web applications.• Design and develop changes to the home page and other priority pages in collaboration with other members of the College based on assessments, data from analytics, ADA compliance issues and, usability feedback.

Bellingham, Washington Area

Communications Duties:• Design prototypes using tools such as Illustrator, Photoshop and InDesign.• Accomplish typographic compositions, conversions and manipulations of photographs and illustrations for both web and print publications.• In collaboration with others, maintains databases and data systems necessary for projects and department functions.• Develop graphs, reports, and presentations of project results.• Create and present quality dashboards.• Assist in editing copy for a wide variety of work. Assist in reviewing copy for correctness, clarity, and form of presentation.• Develop, implement and maintain social media and email campaigns.Administrative Duties:• Track, record and update all changes made by the College's curriculum committee.• Promote, budget, track, advise and award College scholarships to Western students.• Advise and assist students with the financial process.• Advise students on the College's program offerings and assist students with enrollment and registration processes.

Bellingham, Washington Area

• Design and develop templates using HTML, XML, ColdFusion, JavaScript, CSS, Drupal and other technologies.• Research, develop, test and implement style sheets for use in templates and for theming applications using CSS. Research, test and implement a CSS Framework.• Design prototypes using tools such as Illustrator and Photoshop.• Define, choose and edit images needed for the web site, while maintaining brand identity images and guidelines for use across the site.• Design and produce graphic projects such as publications, brochures, posters, signs, bulletins, educational information and materials, logos, advertisements, maps, Internet materials, drawings, displays, videos, slideshows, and other illustrative materials.• Accomplish typographic compositions, conversions and manipulations of photographs and illustrations for both web and print publications.• In collaboration with others, maintains databases and data systems necessary for projects and department functions.• Acquire and abstract primary or secondary data from existing internal or external data sources. • In collaboration with others, develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality. • Develop graphs, reports, and presentations of project results • Create and present quality dashboards

• Web design and maintenance.• Troubleshooting software and hardware.• Graphics Design both digital and print. (Posters, postcards, cards, letterhead, etc.)• Photo touch up and editing.

Bellingham, Washington Area

• Assisted customers by proving interpretation on policies, procedures and laws; resolve customer problems by identifying the issues, determining procedural steps necessary to bring resolution, communicated these results to the customer.• Give and receive training from other members of staff on designing and implementing new policies or procedures.• Provided over the phone assistance to customers logging into online accounts, including issuing and resetting usernames and passwords.

Oak Harbor, Wa

• Converted text and graphics from provided source files into working digital library system resource using tools provided.• Extensive use of MS Access, SQL and other query software.• Working knowledge of computer programming: PERL, SGML, HTML and JavaScript.• Transferred data via FTP & Telnet.

Master Of Science - Ms, Information Technology Management

Bachelor'S Degree, Information Technology

Computer Information Systems, Information Technology

• Computer Information Systems. • Cisco Networking Academy. • Cisco Certificate of Completion: 2002 • 50+ Credit hours in IT related.