Jennifer Ramirez Email & Phone Number

Puerto Rico

Rio Grande, Puerto Rico

Rio Grande, Puerto Rico

Condado, Pr

As Chief Butler and Night Shift Manager on Duty, I was responsible for overseeing night operations and managing a diverse team of staff in a high-end, fast-paced environment. My role required coordinating all aspects of night shift activities, including employee supervision, task delegation, and ensuring operational standards were met consistently. I played a critical role in managing logistics, addressing any operational challenges, and maintaining seamless communication between departments to… Show more As Chief Butler and Night Shift Manager on Duty, I was responsible for overseeing night operations and managing a diverse team of staff in a high-end, fast-paced environment. My role required coordinating all aspects of night shift activities, including employee supervision, task delegation, and ensuring operational standards were met consistently. I played a critical role in managing logistics, addressing any operational challenges, and maintaining seamless communication between departments to ensure efficient workflows.I led a team of employees, implementing training programs, setting performance expectations, and fostering a culture of accountability and excellence. My strategic approach to operations management focused on optimizing processes, enhancing team productivity, and driving continuous improvement in a dynamic, luxury setting. My experience enabled me to develop strong leadership skills, managing both staff performance and operational outcomes to achieve high-impact results. Show less

Dorado Beach, A Ritz-Carlton Reserve

As an Embajador at The Ritz-Carlton Reserve and The Ritz-Carlton Reserve Residences, I served as a key liaison between the resort, residences, and high-net-worth individuals, including VIP homeowners and guests. My role was pivotal in managing complex requests and providing personalized support, ensuring seamless operations within the luxury property. I collaborated closely with the property management team, coordinating services, overseeing logistics, and maintaining the highest standards of… Show more As an Embajador at The Ritz-Carlton Reserve and The Ritz-Carlton Reserve Residences, I served as a key liaison between the resort, residences, and high-net-worth individuals, including VIP homeowners and guests. My role was pivotal in managing complex requests and providing personalized support, ensuring seamless operations within the luxury property. I collaborated closely with the property management team, coordinating services, overseeing logistics, and maintaining the highest standards of excellence.I played a critical role in enhancing the resident and owner experience, acting as a trusted advisor and point of contact for all needs, from property management to personalized services. My responsibilities included coordinating with various departments, implementing operational efficiencies, and managing detailed communication to align with the expectations of a discerning clientele. This experience allowed me to refine my skills in strategic planning, operations management, and stakeholder communication, contributing to the overall success of the exclusive Ritz-Carlton Reserve brand.Pre Opening of the 2nd Reserve Brand Extension for The Ritz Carlton Hotel CompanyOver 1 million dollars in up-selling. A story of service Excellence Award: Wow story created for the Dorado Beach, a Ritz Carlton Reserve elected between the top 10 Wow stories for 2015."Let us stay with you Recognition" for continuous guest engagement proficiency throughout the year.2015/6 Forbes Five Star Award2015/6 AAA Five Diamonds Award2015/6 Condé Nast Traveler, Gold List2016 Condé Nast Traveler, Top Resorts in the Caribbean: Reader's Choice Award2015 Travel + Leisure, World’s Best Hotels Show less

Añasco

Co founder and ornamental plant grower.Directed and coordinated the First Farmer's Market in a commercial center in Puerto Rico for 3 years. The event consisted of agro workshops and garden and agro exhibitors who exposed their products and services at the biggest mall in west PR, Mayaguez Mall. This event was the inspiration for other farmers markets in other commercial centers, like Plaza las Americas. Contracted by the Colegio de Ingenieros y Agrimensores de Puerto Rico to… Show more Co founder and ornamental plant grower.Directed and coordinated the First Farmer's Market in a commercial center in Puerto Rico for 3 years. The event consisted of agro workshops and garden and agro exhibitors who exposed their products and services at the biggest mall in west PR, Mayaguez Mall. This event was the inspiration for other farmers markets in other commercial centers, like Plaza las Americas. Contracted by the Colegio de Ingenieros y Agrimensores de Puerto Rico to provide workshops for the wifes at their annual convention for 2 years.Provided interiorscaping workshops for West Elm at Plaza las Americas for 2 years during Mother's day week.Offered agricultural workshops of different topics at the Feria de Plantas para el Hogar at the Mayaguez Mall Farmers Market for 3 years. Show less

Puerto Rico

Wildlife Biologist at the Caribbean Islands National Wildlife Refuges Complex Star Award by the US Fish and Wildlife Service for Acting Refuge Manager 1yr detail at the Culebra National Wildlife Refuge. Lead and supervised over 2000 volunteers who performed an average of 8k hours of reforestation work for the Caribbean Refuges Complex resulting in over $250k in contracts savings. Achieved the 1st mapped and post signed bike and interpretative trail for the Cabo Rojo… Show more Wildlife Biologist at the Caribbean Islands National Wildlife Refuges Complex Star Award by the US Fish and Wildlife Service for Acting Refuge Manager 1yr detail at the Culebra National Wildlife Refuge. Lead and supervised over 2000 volunteers who performed an average of 8k hours of reforestation work for the Caribbean Refuges Complex resulting in over $250k in contracts savings. Achieved the 1st mapped and post signed bike and interpretative trail for the Cabo Rojo National Wildlife Refuge. Show less

Master'S In Project Management, Project Management

Ms, Horticulture, Graduate Student

Activities and Societies: Undergraduate ornamental laboratory instructor. Thesis on dry forest planting methods for the Caribbean Wildlife.

Bs, Environmental Sciences

Activities and Societies: Poly Natura, TriBeta President for 2 years of the Poly Natura Environmental Student Organization