Operations Manager
Current● Communicate with clients via phone and email to discuss Five Star Resume processes and the companies core values● Maintain accurate payroll records for bi-weekly payroll processing ● Manage calendars and appointment setting for a team of 4 Career Advisors● Updated client contact spreadhseets used for e-mail marketing campaigns● Track invoices and put together monthly spreadsheets for review by the CEO● Provide guidance to the client to explain when they have additional questions about the process