Jennifer Armor Email & Phone Number

Berkeley, California, United States

Acts as the administrative point of contact between the Executive Director and internal/external demandsAssists the Executive Director/Interim Program Director in responding to administrative support functions within the program teamSupports the Executive Director with HR department functions: recruitment, onboarding and offboarding employees or volunteers, record retention, staff appreciation and recognition programs, staff meeting scheduling and meeting preparation, and coordinates staff training sessionsConserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunicationsSupports the Executive Director in scheduling meetings, prepares documents or presentations, provides administrative support for Board of Directors meetings and onsite donor and stakeholders visits/luncheonsPrepares reports by collecting and analyzing informationProvides facilities support and schedules equipment maintenance/repair visits; may assist in larger-scale facility projectsMaintains confidence and protects operations by keeping information confidential

Larkspur, California, United States

Manage day-to-day operation of the center including data entry, office administration, budgeting, event planning, meeting room scheduling, bank deposits, mail sorting, and shipping administration.EXPERIENCE+ Create friendly environment that encourages inclusivity. Quickly resolve issues in -a professional manner.+ Oversee client onboarding, scheduling and billing+ Responsible for business development by setting and achieving sales objectives, occupancy rates, and pricing.+ Conduct tours for prospective members+ Increased brand awareness through with social media and other marketing programs+ Maintain facilities, submitted maintenance tickets, certify cleaning conducted to spec+ Ensured availability of Wi-fi network, kitchen and printer/copier+ Use a variety of software including Salesforce, Kube, Google docs, Slack, Canva, MailChimp

San Rafael, California, United States

Director of Audit Services (Consumer Publications) or an international circulation auditing and marketing corporation. EXPERIENCE+ Provided customer service and coordination for 200+ client accounts+ Supervised in-house customer services representatives and three contract employees+ Advised sales team in scope of projects and pricing+ Chosen for team to migrate client management to Salesforce.+ Created marketing campaigns that improved market share and client engagement.+ In 2006, started a monthly client e-newsletter that grew to 2,000+ subscribers+ Created a 90+ page client user manual. Facilitated production of department guides for cross-training+ Provided administrative support for the CEO and VP of Sales

Managed the circulation for at 50,000+ paid/controlled award-winning healthcare magazine.EXPERIENCE+ Maintained subscriber database and in-house fulfillment services.+ Administered USPS regulations.+ Managed relationships with printer and outside vendors.+ Created sales and marketing materials. Oversaw events and tradeshows. + Increased circulation by 10%

Oversaw charitable donations program for international active travel company.EXPERIENCE+ Administered donor relationships and donation fulfillment.+ Provided promotional materials to events.+ Worked as a copy editor and fact check for catalog and other sales materials.