Executed the start of a consumer database named Brilliant Minds. This is a continually growing database of consumers who have opted in to perform a variety market data and research tasks for PR client use including product testing and consumer insight survey distribution. In addition to the Brilliant Minds program I perform a variety of admin and HR tasks including people/client onboarding and intern recruiting/hiring. As a sales associate I maintain the sales database of potential clients and help facilitate a variety of email communications.

Part of a team that approved RFP's and forecasted all different types of inventory for digital campaigns including segmented and geo-targeting when needed. Helped facilitate and review front end data input to ensure the campaign would run as required per signed contracts. Used reporting tool in DFP to help with campaign optimizations. Was on a preroll video inventory team where I conducted reporting to keep track of many different types of inventory that ran, was scheduled to run, or was available. Helped on a few different occasions with system migrations. I had to be continually flexible as job tasks changed multiple times.

I created and generated reports to analyze student grade data as well as student feedback and campus performance for the executive team in a timely and efficient matter. Stepped into many different roles to help in any capacity as needed by the department's needs at the time, which required learning on the fly. In addition, I maintained and executed detailed documents that were used to produce the Microsoft Excel-based grade book used at all campuses by all instructors for multiple programs and courses. Most recently, I supported the Education Systems team by working help desk tickets and testing the new learning software. Additionally, I was on-site to help troubleshoot student issues for the software launch at the Avondale campus.

I helped to plan and organize many small professional events. I created presentations and meeting takeaways. I was responsible for maintaining detailed sales summary spreadsheets.I also helped write creative copy for radio commercial spots as well as marketing materials.

I directed and maintained in-house projects and procedures such as an office remodel, tax return document preparation, company mailings, and client project tracking. I also produced bank reconciliations, payroll, quarterly and end of year reports, sales tax reports, W-2 preparation.

Utilized internal contacts and available resources to efficiently research and complete requests while using my keen eye for detail to ensure the accuracy of information.I provided prompt, courteous, and quality service in various customer oriented environments and through multiple communication channels. I wrote letters to shareholders, financial representatives, and government bureaus regarding client account information and requiring complete accuracy.