The YMCA puts Christian principles into practice, achieved by developing "a healthy spirit, mind, and body." The YMCA is a federated organization made up of local and national organizations in voluntary association and are open to all, regardless of faith, social class, age or gender. Responsible for conducting effective swimming program as prescribed by the American Red Cross and the YUSA including swimming, planning, implementing and evaluating with the ability to demonstrate proper swimming techniques; Educate and train infants, toddlers, children, adolescents, adults, seniors, and physically and mentally challenged children and adults; Thorough knowledge and application of swimming, teaching swimming and water safety skills; Provide an understanding of facility characteristics, rules, policies and procedures to clients; Responsible for leadership, public relations, communication and decision-making skills on a daily basis; Communicate regularly with clients to ensure they are aware of progress; Complete records and reports in a timely manner and return then to the YMCA Aquatic Director; Participate in regular in-service training sessions; Specialized Training and Certifications: YUSA Certified Swim Instructor, CPR/AED PRO Certified.

As an Inside Sales Representative I generate new sales, develop accounts and introduce new corporate products; Conduct outbound sales calls off leads, former accounts and develop new accounts and sales leads; Responsible for emphasizing services or product features and benefits, provide credit terms and quote prices; Identify decision makers for accounts, develop account profiles, and generate sales for standard products, new products, sale, and promotional items; Capture accurate and complete information in Customer Relationship Management (CRM) system; Handle cancellations/changes in sales orders and communicate the changes with the related departments.○ Current account base $989, 500○ 2012 personal sales were over $1,100,000 up 31% over LY sales while overall company sales were flat.○ 2012 International sales up 206%○ 2013 YTD personal sales up 24%○ New accounts added on a monthly bases ○ Received Outstanding Achievement commendation○ Company received many letters endorsing my product knowledge, sales and service abilities

Tupperware Brands Corporation is a portfolio of global direct selling companies, selling premium, innovative products across multiple brands and categories through an independent sales force of 2.4 million.Promoted and sold Tupperware products to clients and customers while maintaining contact and building long lasting relationships based on trust and integrity; Exceeded sales quotas 3 years in a row being recognized for my outstanding contribution and receiving the following awards and incentives: *2004 and 2005 Year End Crown of Achievement Award *2005 Top 10 Manager Award *2004 Top 5 New Team Award *2003 Top New Consultant Award *Sales Incentive Vehicle from 01/2004-12/2005 *2004 National Top Sellers Trip to Reno, NV *2004 Sellers Trip to Las Vegas, NV *Top Seller Achievement over several months from 2003 - 2005Managed sales territory, proactive with sales calls and contact with potential and existing customers and created a strong customer base; Maintained records of all interaction with customers, regardless of the outcome of a sale; Remain updated on product knowledge seeking out opportunities to consistently learn and train; Educated clients through detailed explanations and demonstrations.

Bruno Independent Living Aids, Inc., is a global manufacturer of accessibility products designed to enhance the lives of those challenged by limited ability. Responsible for being the direct point of contact for customers and ensuring they received an exceptional level of service and help with their questions and concerns; Interacted with customers to provide information in response to their inquiries about products and services and handled and resolved any issues or complaints; Resolved any problems according to the guidelines established by the company which included asking questions to determine the validity of the complaint, offering possible solutions and providing customers with refunds, exchanges, or other offers, such as discounts or coupons; Conducted customer follow up communication to verify issues were resolved and in a timely manner; Assisted with decisions of what types of products and services would best suit the customers needs; Extensive knowledge of with computers and frequently entering information consisting of large amounts of data, such as account information, order history and other pertinent information all while speaking to customers.