Jennifer Auran Email & Phone Number

I am an experienced Systems Administrator with a robust background in managing and implementing a variety of software applications and IT infrastructure within a fast-paced legal environment. My expertise extends to developing innovative technology solutions that enhance operational efficiency, streamline internal processes, and drive continuous improvement. I excel in collaborating with cross-functional teams to overcome technical challenges and create effective workflows that maximize productivity.Key Accomplishments and Areas of ExpertiseIntapp WorkspacesAt Spencer Fane, I led the launch and implementation of Intapp Workspaces. As the primary administrator, I configured and customized the platform to meet the firm’s needs, integrated it with core systems, and developed automated workflows to improve project management. I provided ongoing support, created standard operating procedures, and trained end-users for effective adoption.iManageI am proficient in managing iManage, the firm’s document management system. My responsibilities included server configurations, managing permissions, ensuring data integrity, and improving search functionalities. I collaborated with legal teams to enhance user experience and provided training to increase system adoption and efficiency.Microsoft 365 SuiteMy expertise with Microsoft 365 includes configuring SharePoint, deploying Teams, and automating administrative tasks with PowerShell. I’ve enhanced communication and collaboration through seamless integration and knowledge sharing across departments.ServiceNowAs the firm’s ServiceNow administrator, I customized workflows to support IT service management (ITSM) and automated ticketing processes to improve response times. I designed tailored solutions for legal operations and service delivery, creating a unified platform for tracking and managing requests.Power PlatformI developed custom PowerApps and automated workflows using Power Automate to address legal teams' needs. I also generated Power BI visualizations to support decision-making and improve project visibility.Lansweeper & AzureI established a comprehensive asset management system with Lansweeper to track IT resources and improve asset lifecycle management. In Azure, I deployed cloud infrastructure, configured virtual machines, and supported secure hybrid solutions for the firm’s IT needs.Passion for Emerging TechnologiesBeyond my professional achievements, I am passionate about cryptocurrency and blockchain.

Listed skills include Customer Retention, Telecommunications, Wireless, Direct Sales, and 23 others.