Director Of Client Services
Current
Dec 2023 - Present
AeroLeads people directory · profile
Jennifer Backer Email & Phone Number
Director of Client Services at ChannelBound (ACAPrime)
at
ChannelBound
1 work email found
@equifax.com
2 phones found area 317 and 405
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Client Services at ChannelBound (ACAPrime)
Location
Fishers, Indiana, United States
Who is Jennifer Backer? Overview
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Quick answer
Jennifer Backer is listed as Director of Client Services at ChannelBound (ACAPrime) at ChannelBound, based in Fishers, Indiana, United States. AeroLeads shows a work email signal at equifax.com, phone signal with area code 317, 405, and a matched LinkedIn profile for Jennifer Backer.
Jennifer Backer previously worked as Director of Client Services at Channelbound and Director of Customer Success - ACA at Equifax Workforce Solutions. Jennifer Backer holds Master Of Business Administration (Mba), Human Resources Management from Indiana Institute Of Technology.
Company email context
Email format at ChannelBound
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{first}.{last}@equifax.com
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Profile bio
About Jennifer Backer
15 years experience as a consultation-oriented professional with a strong technical expertise and business background in the human resource technology industry. Able to establish rapport and credibility with clients and business partners. Resourceful collaborator skilled in analyzing data and problem-solving to maximize profitability for the clients I serve and for the company I work for. Passionate for results and committed to ensuring complete customer satisfaction and strategic partnership.
Listed skills include Training, Applicant Tracking Systems, Recruiting, Strategy, and 32 others.
Current workplace
Jennifer Backer's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles
Jennifer Backer work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success - Aca
Jul 2023 - Dec 2023
Customer Success Manager - Aca
Jul 2022 - Jul 2023
Enterprise Customer Success Manager
Manage all post-implementation activities for mid-market and enterprise customers through strong relationship-building with multiple stakeholders, product knowledge, creating a joint plan with the customer, and measuring success Deep understanding of the customers Talent Acquisition team structure, hiring goals, diversity initiatives, and identifying what.
Aug 2021 - Jun 2022
Director Of Client Services - Wotc, Verification Of Employment
Supervised a team of 12 Account Managers with a book of business of over 1,200 WOTC clients. Lead agile software development cycles documenting all business requirements in Jira and Confluence. Establish and maintain lucrative partnerships to increase new business acquisitions. Boosted client screening compliance by 10% resulting in reduction in paper.
Aug 2017 - Jul 2021
Senior Account Executive
Manager of our Small Business Client Care Team of 6 who manages a book of business of over 250 WOTC clients.Business Analyst responsible for documenting business requirements in Jira and Confluence for our IT department to work on technology enhancements to our front end and back end platforms to automate all aspects of our day to day.
Jun 2016 - Aug 2017
Senior Account Consultant - Aca
Senior Consultant within the Work Opportunity Tax Credits (WOTC) and Incentives and Affordable Care Act (ACA) division of First Advantage.Responsible for maintaining, servicing and building client relationships while managing a book of business under the ACA Advantage product. Dedicated to meeting the highest standards of quality and service for both.
Oct 2015 - May 2016
Senior - Aca And Tax Credits And Incentives
Implementation Lead within the Tax Credits and Incentives and Affordable Care Act (ACA) practice within EY.Focused on teaming with clients to effectively manage the deployment of EY's Work Opportunity Tax Credit (WOTC) services and EY's ACA compliance and reporting services.Dedicated to the detailed execution of the implementation project plan, in order to.
Jan 2014 - Oct 2015
Account Executive - Wotc
Primary client interface responsible for the development of business and cultivating relationships with First Advantage's Tax Clients.Responsible for executing First Advantage's leading practices in screening applicants to determine eligibility for Work Opportunity Tax Credit (WOTC) credits.Provide client and project team leadership, develop senior level.
Nov 2011 - Dec 2013
Account Services Consultant - Ats, Recruiting Software
Serve as a trusted advisor for First Advantage’s key Applicant Tracking System and Recruitment Marketing clients.Develop trusted relationships with executive level professionals and provide strategic recommendations leading to the achievement of client goals and objectives.Consult with clients on First Advantage’s products and services including Applicant.
Oct 2008 - Nov 2011
Inside Sales Representative
Represented the Technology Solutions Group which was responsible for selling business products to HP’s largest Enterprise Business clients including storage and servers, as well as personal computers, printers and software. Generated sales opportunities and logged all opportunities and closed sales into Siebel CRM database to track my pipeline for.
May 2007 - Oct 2008
Product Marketing Manager, Sales Consultant, Customer Service Advocate
Annuity Product Marketing Manager (6/06 – 5/07)Responsible for the overall content of all annuity marketing collateral to agents & clients.Accountable for product management, implementation and training of new products. Assisted Compliance & Actuarial departments with developing annuity contracts. Supervised the daily tasks of 3 Marketing Analysts who.
Nov 2003 - May 2007
3 education records
Jennifer Backer education
Master Of Business Administration (Mba), Human Resources Management
Indiana Institute Of Technology
Bachelor Of Arts And Humanities, Spanish & English
Indiana University Bloomington
Bachelor Of Arts - Ba
Indiana State University
FAQ
Frequently asked questions about Jennifer Backer
Quick answers generated from the profile data available on this page.
What company does Jennifer Backer work for?
Jennifer Backer works for ChannelBound.
What is Jennifer Backer's role at ChannelBound?
Jennifer Backer is listed as Director of Client Services at ChannelBound (ACAPrime) at ChannelBound.
What is Jennifer Backer's email address?
AeroLeads has found 1 work email signal at @equifax.com for Jennifer Backer at ChannelBound.
What is Jennifer Backer's phone number?
AeroLeads has found 2 phone signal(s) with area code 317, 405 for Jennifer Backer at ChannelBound.
Where is Jennifer Backer based?
Jennifer Backer is based in Fishers, Indiana, United States while working with ChannelBound.
What companies has Jennifer Backer worked for?
Jennifer Backer has worked for Channelbound, Equifax Workforce Solutions, Equifax, Entelo, and Walton Management Services, Inc..
How can I contact Jennifer Backer?
You can use AeroLeads to view verified contact signals for Jennifer Backer at ChannelBound, including work email, phone, and LinkedIn data when available.
What schools did Jennifer Backer attend?
Jennifer Backer holds Master Of Business Administration (Mba), Human Resources Management from Indiana Institute Of Technology.
What skills is Jennifer Backer known for?
Jennifer Backer is listed with skills including Training, Applicant Tracking Systems, Recruiting, Strategy, Account Management, Customer Retention, Customer Service, and Management.
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