I help established coaches, consultants, and service providers transform their monthly 1:1 income into scalable, evergreen profits in as little as 90 days so they can increase cash flow and create more free time to enjoy life.

Responsible for the operations, management, and customer service/training of 1000’s of hosted WordPress Websites.Managed large WordPress multisite providing managed blog hosting to more than 5000 sites. (https://theBlogPress.com).Managed a team of 8-10 contractors who provided website design work, article writing, and social media marketing.Provided one-on-one customer support and coaching to an active user base of more than 2000 customers using the Intercom platform.Used Intercom and Active Campaign to set up new customer engagement series on the website and to automatically follow up with existing customers in a timely manner.Provided one-on-one customer support and coaching to an active user base of more than 2000 customers using the Intercom platform.Created 90-day step-by-step WordPress training course for new bloggers including all online content and email automation.Created a detailed FAQ consisting of more than 150 documents including screenshots and videos to help customers help themselves.Managed content creation and publishing schedule for multiple websites.Optimized all blog content for SEO and cross-linking.Installed and maintained more than 150 WordPress themes and plugins. Customized WordPress themes and plugins using HTML, CSS, and PHP.Responsible for all email lead collection and sales automation using MailChimp / ActiveCampaign and Sumo with lead capture rates as high as 52% and open rates averaging higher than 25%.Performed comprehensive A/B testing to increase opt-in rates for email and reduced site bounce rate from 90% to 45%.

FACT: We live today in the most enlightened time in human history. And that makes today the most flexible time in history for even more change, acceptance, true evolution as a society. Our Vision: Help people find peace, joy and happiness in their lives and their relationships, and to live in harmony with our ever loyal four legged friends. Our Mission: BE the change we want to see in the world. Our Goals: Impact 10’s of Millions of Lives every month in a healthy and positive way. Create massive change in the world - one life at a time.

Reported to VP of Operations to help Alliance Data roll out ITIL Service Management.Primary Responsibilities -- Business Analysis Of Current IT Processes-- Liaised With Technical and Customer Support Teams-- Created A Roadmap for ITIL Implementation

Responsible for new development and ongoing maintenance and support of the Caremark RX website. Managed a team of 30 software developers and support personnel.Primary Responsibilities -- Business Analysis-- IT - Business Team Liaison-- Software Development Project Management-- Maintenance and Support Process Definition

IT software development and consulting for various clients.Primary Responsibilities -- Business Analysis -- Software development C++ / C# - Rapid Iterative Design-- Software Development Project Management-- Software Documentation, Training, and Support-- Critical Software Bug Resolution

Software Developer for oil and gas plant accounting software.Primary Responsibilities -- Business Analysis -- Software development C++-- Software Development Project Management-- Software Documentation and Support-- Customer Support Critical Software Bug Resolution