Jenn Bartlett Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Pine Brook, Nj

Acted as a liaison between entire sales department and all internal departments including purchasing, accounting, logistics, customer relations, and billing to obtain, process, and fulfill ordersMaintained client relationships with proper follow-through on all orders, including any issues that arose post-deliveryCreated and maintained merchandise spreadsheets for clients that included thousands of different high-end brands and itemsProvided spec sheets, item and lifestyle images, copy, and catalogs to customers based off of need and order historyCoordinated with Information Systems department to provide customized websites for multiple clients' rewards and incentive programs and handled all IT issues on behalf of customer requests

Park Ridge, Nj

Order analysis and monitoring of trends reported on a weekly basis, as were all customer compliance and requirements concerning Logistics Fill Rate and contractual and/or promotional pricing as well as other KPI's.Partnered and collaborated with internal teams to ensure seamless execution of weekly orders.Stayed ahead of potential problems and complaints, vital to ensure and maintain the high-performance reflected on our scorecards with customers.Provided support and enhanced the lines of communication to sales team and brokers by using a cross-functional approach to achieve goals and customer satisfaction.

Mahwah, New Jersey, United States

Managed e-Commerce order channels including company website, Amazon, eBay, Shopify, GSA, B&H Photo, Home Depot.E-Commerce order processing through EDI and manual entry with strict adherence to processing and delivery SLAs, issue supplier drop-shipment purchase orders, and work tickets to internal production.Promptly review supplier invoices to identify errors and handle incorrect invoices within 48 business hours of receipt.Coordinate with external invoice supplier partner, to ensure accurate and timely completion of tasks, providing constructive feedback.

New Britain, Ct

Managed all aspects of customer service within profitable and fast-paced marketing firmCoordinated the successful and timely completion of every individual job, including order entry, transportation arrangement and tracking, invoicing, and daily communication with suppliers, freight companies, and customers regarding order statusMaintained meticulous records of every stage within the production process allowing for faster and streamlined reorder process

Ramsey, Nj

Created and maintained multiple e-commerce company store and employee recognition programs Managed inventory programs exceeding $300,000 in retail value Coordinated shipping to meet the individual needs of over 300 satellite offices Provided full administrative support for multiple departments, often handling multiple projects simultaneouslyProvided support to CEO and other members of upper level management, including scheduling vendor and investor meetings

Woodbury Commons, Ny

Greeted high-end clientele and ascertained the needs and requirements of each customerOpened and closed cash registers, including counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making depositsMaintained perpetually evolving knowledge of current sales and promotions, policies regarding payment and shipping, and security practices as well as company history and merchandise manufacturing processComputed sales prices, total purchases and received and processed cash and credit paymentsMaintained daily records related to sales, customer traffic, and overall feedback from clientele

Florida, Ny

Accounts Receivable, invoicing, collections, file managementWorked with 7 individual sales representatives to select the most cost effective and highest quality vendors to meet the needs of individual personalized programs and events

New York, Ny

Accounts Receivable, invoicing, collections, file managementCreated a company-wide new pricing system that encompassed over 1,800 style and design options

Bachelor Of Science (Bs), Business, Management And Economics

Sociology