Jennifer Basch, Pmp Email & Phone Number

Remote

Principal Consultant / Project Manager for Software and Interface Implementations at the University of Maryland Health System and Option Care Health Infusion.* Define, implement, maintain, and communicate project management procedures and PMO processes to enable information system teams to deliver against the defined project goals and scope on time and on budget. Follow the change control and project management processes. Develop test plans, cases and scripts.* Perform complex application analysis, design, development, testing, report writing and support. * Ensure a smooth and timely implementation process for 50 projects.

Remote

Provide clients with analysis and design for systems, data, and process improvement strategies. Build database modules, notifications, key performance indicators, and ad-hoc reports for clients. Provide support and demonstrations via telephone, Web-conferences, and live. * Serve as subject matter expert for 325+ hospital clients in the Western Region.* Present features and enhancements at 33 user group meetings for approximately 640 Midas+ system administrators and users. * Act as client liaison with Midas+ staff from various departments, including: Training, Customer Support, Application Support, Regional Consultants, and Product Management.* Train over 25 courses at seven Midas+ annual symposiums, for hospital system administrator and user clientele.

Portland, Oregon Area

Managed the implementation of Midas+ products for new and existing client contracts with varying degrees of complexity, including large-scale multi-facility hospital clients. Prepared and monitored timelines throughout project implementations. Conducted weekly/daily conference calls with clients and prepared project status reports. Worked with clients to troubleshoot system functionality issues. Executed database checks for implementing clients and performed detailed interface testing. Conducted classroom and virtual training.* Acted as the primary contact person and liaison with a four-person team, during an implementation for all contracts/products.* Defined and built critical metrics and ad-hoc reports for clients.* Maintained internal database for 21 concurrent implementation clients.

Tucson, Arizona

Facilitated 120 training classes for Midas+, with approximately 15 system administrators and users in each course. Designed, developed, and maintained lesson plans, handouts, and tools for new products and system enhancements. Teamed with implementation project manager to customize and coordinate site training activities. Consulted with the Quality Control department to plan and conduct in-house training to educate 200+ company employees on new software enhancements. Teamed with the Publications department to ensure accuracy and consistency in training manuals and materials.* Contributed as a team member in design and development of live web based training courses, as well as recorded Virtual sessions.* Acted as lead subject matter expert for various software systems and mentored new staff.* Assigned trainer for the largest client, Catholic Healthcare West, with 38 hospitals.

Tucson, Az

Performed business analyst duties, such as budget adjustments, billing for projects, labor moves, and exchanged purchase orders. Analyzed project backlog and formulated reports. Negotiated detailed computer record/protocol specifications.* Coordinated scheduling of approximately 175 projects, initiating the implementation kickoff for clients and the interfacing team members.* Served as project manager for 25+ concurrent projects.Tested and programmed in MUMPS language the interface upgrade changes between Hospital Information Systems and the Laboratory System. Planned, organized, and reported on the progress of assigned projects and tasks. Analyzed and resolved interface technical issues. Provided extensive client contact and timely resolution of issues encountered during project.* Installed upgrade software for use at over 115+ client hospital facilities throughout the nation.* Negotiated HL7 specifications between clients and vendors.

Project Management Certificate

Bachelor Of Science In Business Administration, Management Information Systems

Bachelor In Science Business Admin. Management Information Systems