Jennifer Brown, Mba, Csm, Safe Po/Pm Email & Phone Number

Shelburne, Vt, Us

Shelburne, Vt, Us

Shelburne, Vermont, United States

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

Nov 2021-May 2023: Product Manager & Scrum Master for Apply on Healthcare.gov; the gold-standard team according to government partner, the Centers for Medicare & Medicaid Services (CMS). May 2023-Pres: Project Manager for VA Mobile App Flagship Program. The VA Mobile App empowers Veterans by providing personalized & managed access to the most popular VA health & benefit services via the VA: Health & Benefits app. Stood up coordinated internal communications cadences to build better discipline within the team. Standardized basic Project Mgmt methods (including Stakeholder, Decision, & Change Management registers) within the team. Streamlined workflows & team ticket/board management & better tracking for work tickets for better internal & audit purposes. Created standardized documentation for all disciplines within the team for internal & audit purposes. Responsible for all Agile ceremonies & bi-weekly product releases, ensuring success of each timely release so that the product is well-maintained & operational.Collaborate with government partners to identify & champion the vision of the job that the product is functioning as expected in its current state.Worked to help government partners prioritize activities that achieve product goals.Coordinated quarterly planning events to organize future work for the team. Ran all Agile ceremonies, including opening & closing Sprints, weekly grooming & pointing of tickets, reviewing load & working with team leads to align with available capacity.Proven successes in: Initiating and implementing documentation for program wide process standardization; Running effective team & client retrospectives to solicit consistent feedback for continuous improvement in daily & overall processes;Identifying areas of potential improvement within the current process & implementing those improvements, rolling them out to internal teams with the proper training & documentation.

Washington, District Of Columbia, United States

103 South Main Street, Waterbury Vt

Worked for the Integrated Eligibility, Medicaid & Medicare Information Systems, Child Welfare, Tax, and Health Departments on projects ranging from planning extensive system replacements to data migrations. Created teams and work with Business, Technical and Architect teams to ensure that planning is successful, resulting in a product that is accepted by the client. Directed extensive planning, manage the triple constraints, identify and manage stakeholders, establishing priorities and communication strategies. Worked closely with the Enterprise Architecture team, Business Analysis team, Finance, Business, Sponsor, Political leadership, Technical Management, and Federal stakeholders.Prepared and delivered effective presentations using well-honed writing and editing skills.

Charlotte, Vt

Project and Production Manager for National Magazine and Cookbook Publisher. Primary in-office point-person for National Publisher responsible for the creation and maintenance of all project work plans for various print and digital products. Managed numerous phases of concurrent projects, track day-to-day progress for magazine and repackaging products.Entered and tracked all proprietary Media Group images within Enterprise-wide digital asset management systems and documented them within various database systems. Interfaced between top executive level management, project teams, vendors, and clients during the entire project life cycle.

Brandon, Vt

Business partner in local cupcake business. In charge of finances, business plan, sales, promotions, marketing and micro funding start-up business.

Responsible for customer service and sales of graphic design and custom print production projects, requiring an in-depth knowledge of mass-reproductive technologies, papers and the paper market. Other duties included:• Researching the best vendor and price (both national and international) per individual project and create and maintain schedule throughout the project;• Assisting with print and/or web design and layout and coordinating or executing the edits between client and designer;• Tracking all costs associated with the project;• Providing any writing and/or editing services as requested by client.

Negotiated various contracts. managed costs, schedules, and resources needed to produce over 120 new titles per year.Managed in-warehouse inventory of 150-200 backlist titles per year in order to keep quantities available and consistent with business needs in order to maintain profit margins.Managed 45 new and backlist titles per season through production simultaneously.Created and maintained P&L for each project in order to maintain efficiency.Maintained vendor relations and preferred customer status which ensured competitive pricing structureScheduled and managed estimating, design and production of all marketing projects and books.

White River Junction, Vt

• Production Coordinator duties included the production management and coordination of the editorial and production schedules. Other duties included:• Requisitioning resources, creating and then managing schedules and budgets for approximately 60 new titles per year; and• Being responsible for managing the inventory of the backlist and keeping all reprints coming in on a normalized schedule so as not to negatively impact cash flow.

• Distributed Publisher Coordinator duties included following up on marketing leads, reviewing of submissions, executing new or renewal contracts with independent publishers, managing acquisitions--approximately 30-45 new independent publishers per year--within existing program.

Print buying, resource scheduling and tracking, assisting in the creation of budgets for campaigns.

The Production Manager position required extensive organization, a quickly trained eye for old-school typography, the ability to manage a feisty Creative Director, and also: • Possess the ability to manage all resources needed for book production in a time prior to individual PCs on everyone’s desk: including costs (pencils and calculators), schedules (using MS Project) outside vendors like typesetting houses and very old-school book designers; • Be responsible for the purchasing of component printing and body printing for 120 new titles per year (typing up purchase orders one at a time);• Managing the vigorous (150-200 titles/year) backlist inventory to keep counts up for sales to stay consistent without a negative impact to cash flow;• Proofread extensive indexes and texts for accuracy;• Secure large-scale art permission for cover and interior usage from international collectors and museums (pre-internet!).

Mba, Project Management

Activities and Societies: Completed MBA program in June 2012 with a concentration in Project Management. 3.9 GPA.

Education record

Took a continuing education class in French Women Writers of the 19th and 20th centuries.

Ba, English, Public Relations Minor

Activities and Societies: Officer in Mu Phi Epsilon, professional music fraternity from 1992-1994. Participated in music programs.

Professional Certification, Health And Wellness, End-Of-Life Doula, 4.0

This fully online program helps prepare professionals to meet the growing demand for end-of-life support as people live longer.