Jennifer Benak Email and Phone Number
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Jennifer is an IT Leader with over 25 years of experience in IT Operations, Application Development, Project Management, and Product Development. She has a proven track record of successfully leading project teams, facilitating product development, coaching individuals and teams, and getting results. She is passionate about coaching teams to maximize performance and leading technology driven organizations to success. Currently, Jennifer is the Assistant Director for IT Administration at the NCAA National Office in Indianapolis, IN. She serves several global and co-located Scrum Teams, both supporting existing applications along with delivering new software solutions. Jennifer also does freelance work for Pearson Education where she authors content for eLearning courses. Jennifer has been an active member of AgileIndy since 2013. She was elected to the board in 2016, was Vice Chair from 2017 to 2023, and President from 2023 to date. Jennifer has also been a member of AgileCincy since 2016 and served on the board for two years. She continues to serve as the Social Media Advisor for AgileCincy. Jennifer is open to coaching, mentoring, training, and freelance/consulting opportunities.
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Partner, CooAgile Accelerated Technology Solutions May 2024 - PresentFind out more about our services at https://www.agileaccelerated.com/You can reach me directly at jbenak@agileaccelerated.com
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Agileindy PresidentAgileindy Jul 2023 - PresentIndianapolis , In, Us1/2016 - 7/2023 Vice President
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Assistant Director, It AdministrationNcaa Jan 2019 - PresentIndianapolis, In, Us• Currently serving multiple roles including Agile Coach, Scrum Master, and Sr. Project Manager. • Oversee and collaborate with vendor to facilitate global Scrum teams; teams are currently working to replace and implement a statistical software application for NCAA March Madness. • Facilitate teams delivering critical outcomes defined by the Rice Commission in basketball applications. • Created team proposal and develop delivery team for internal software applications. -
Course Content Creator/ContributorPearson Oct 2019 - Oct 2020London, GbCreate/contribute content for eLearning courses:-Agile Foundations-Enterprise Agile Foundations-PMP Project Management Professional-Scrum Fundamentals and Advanced LiveLessons -
Sr. Project Manager, Sr. It ConsultantTcc Software Solutions Jul 2017 - Jan 2019Indianapolis, Indiana, Us• Managed multiple projects to enhance FSSA’s Medicaid processing application; ensured projects were brought in scope, on time, and under budget. • Analyzed current processes and methods to make recommendations for lean and agile approaches.• Lead internal project team, in collaboration with the State of Indiana, to ensure the Medicaid Processing application met Federal and State requirements/mandates. -
Scrum Master, Agile CoachAvaility Mar 2016 - Jun 2017Jacksonville, Fl, Us• Served as Senior Scrum Master for four teams involved with Brownfield and Greenfield development initiatives; served as Scrum Master for three teams delivering on Availity’s core product.• Developed position descriptions and a defined career path for Agile team roles at two company locations, Indianapolis, IN and Nashville, TN; created an Agile Center of Excellence (CoE) for seven Scrum Teams.• Established three teams at the company’s Nashville location, provided training and outlined cadence while coaching and mentoring Indianapolis-based teams. Led product alignment and collaboration in both offices.• Identified service delivery gaps and facilitated bringing shippable product to market more quickly; implemented and facilitated operational standard operating procedures (SoP). -
Scrum Master, Agile Coach, Sr. Project ManagerDmi (Digital Management, Inc.) May 2015 - Mar 2016Mclean, Va, Us• Served three distributed global Scrum teams implementing Salesforce application integrations and features.• Ensured that a Scrum approach was being followed within a highly structured environment.• Analyzed and produced metrics reporting to continuously improve teams and provide insight to stakeholders.• Repaired a broken client relationship by developing trust; helped Scrum teams maximize their workflow and output which improved quality for product delivery. -
Senior Project ManagerBaldwin & Lyons, Inc. Nov 2014 - May 2015Carmel, Indiana, Us• Managed software implementation projects within the strategic portfolio centered on core business functionality for the company’s largest customer.• Managed cross-functional teams, coordinated vendor procurement, and supported internal and external customer relationships. • Created and maintained project artifacts: Scope, SOW, WBS, Schedule, Project Plan, Communication Plan, and Risk Management Plan. -
It Project ManagerIndiana State Department Of Health Sep 2013 - Oct 2014Indianapolis, Indiana, Us• Responsible for development, support and maintenance of all Maternal and Child Health applications.• Managed development team; identified and trained Product Owners.• Adopted Agile and Scrum approaches for SDLC; aligned business and IT to define and prioritize work. -
It Project ManagerIndiana Department Of Child Services Nov 2011 - Sep 2013IT Project Manager (direct hire), August 2012 to September 2013 • Utilized Scrum practices to complete deliverables; managed three functional areas to develop requirements for new custom application designed to replace an existing child support application. Created charter, SOW; procured vendor to redesign existing SharePoint application; ensured projects were in scope, on time, and within budget.Project Management Consultant through CSCI Consulting, November 2011 to August 2012 • Managed projects for the State’s Attorney General, ensuring timely completion. Evaluated and assessed internal ISETS SharePoint site. Initiated phases to clean up project sites and determine overall plan for ISETS SharePoint site.
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Application AnalystBlackboard Nov 2010 - 2011Boca Raton, Florida, Us• Assessed, resolved, and escalated issues for an LMS application; facilitated and coordinated software solutions meetings with network teams and clients; executed test cases and reported results to project team. -
Centerpoint System CoordinatorAllied Solutions Llc Jan 2010 - Nov 2010Carmel, In, Us• Developed CenterPoint (client facing portal application) business requirement definition by compiling, summarizing, and communicating business requirements to application developers and project stakeholders. Utilized Scrum approach to deliver major product features. Performed system testing, triage, and monitoring quality assurance on test issue fixes and regression testing. -
It Business Analyst SupervisorAllied Solutions Llc Aug 2007 - Jan 2010Carmel, In, Us• Established and supervised an effective and efficient IT Business Analyst department; significantly contributing to the creation of departmental policies, procedures, and service levels within the organization. Provided oversight for all internal Software Development Life Cycle (SDLC) projects involving the IBM WebSphere Portal. Responsible for employee training, development, and performance evaluations.
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It Business AnalystAllied Solutions Llc May 2007 - Aug 2007Carmel, In, Us• Analyzed and evaluated business needs, presenting solution requirements for software development applications, including business, user, and functional requirements. Served as Project Manager throughout the SDLC; established tasks, estimated budget and costs, and planned schedules. Directed, published, and authored content for portals; presented content publishing policies, procedures, and guidelines.
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Project SpecialistAllied Solutions Llc Jan 2006 - May 2007Carmel, In, Us• Played an integral role in coordinating the management, development, and implementation of business continuity, disaster recovery, and health crisis plans for the entire organization. Established and presented safety and security procedures. Managed status of corporate insurance licenses; completed renewals to maintain compliance with state and local regulations.
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System AnalystAllied Solutions Llc Aug 2002 - Jan 2006Carmel, In, Us• Facilitated discussions with development teams and customers to resolve issues. Provided application support to customers for an insurance tracking software application. Evaluated customer data files and completed initial setup to migrate data into internal systems. Created daily productivity reports.
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Vut Test Team, Specifications TesterAllied Solutions Llc Aug 2001 - Aug 2002Carmel, In, UsTest and document all new executables for a proprietary software application for organizationDesign and conduct training sessions for current employees on using a proprietary software applicationDevelop training manuals on functionality of a proprietary software applicationCoordinator of night temporary employee crew where responsibilities included tracking time and productivity
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Adjunct FacultyIndiana Tech Apr 2008 - Apr 2010Fort Wayne, In, Us• Presented syllabus, prepared lectures, administered exams, graded papers, and assessed student growth. • Mentored and motivated students toward achievement of academic objectives.Instructed MIS 4200 System Analysis & Design, IS 4100 System Analysis & Design, and MIS 1300 Software Tools–MS Office 2007, MIS 3200 Web Applications and the Internet. -
Adjunct FacultyPurdue University Jan 2004 - Dec 2007West Lafayette, In, Us• Presented syllabus, prepared lectures, administered exams, graded papers, and assessed student growth. • Mentored and motivated students toward achievement of academic objectives.• Instructed OLS 252 Human Relationships in Organizations, OLS 274 Applied Leadership, OLS 375 Training Methods, OLS 376 Human Resource Issues.• Integrated OnCourse in course curriculum development.
Jennifer Benak Skills
Jennifer Benak Education Details
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Ball State UniversityExecutive Development For Public Service -
Villanova UniversityBusiness Analysis
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Ball State UniversityAdult And Community Education
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Purdue UniversityOrganizational Leadership And Supervision
Frequently Asked Questions about Jennifer Benak
What company does Jennifer Benak work for?
Jennifer Benak works for Agileindy
What is Jennifer Benak's role at the current company?
Jennifer Benak's current role is Agilist I IT Leader I AgileIndy President I Technology Consultant.
What is Jennifer Benak's email address?
Jennifer Benak's email address is jb****@****caa.org
What is Jennifer Benak's direct phone number?
Jennifer Benak's direct phone number is +1 904-470*****
What schools did Jennifer Benak attend?
Jennifer Benak attended Ball State University, Villanova University, Ball State University, Purdue University.
What skills is Jennifer Benak known for?
Jennifer Benak has skills like Project Management, Sdlc, Business Analysis, Visio, Leadership, Training, Requirements Analysis, Sharepoint, Scrum, Management, Agile Project Management, Process Improvement.
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