Jen Shute Email & Phone Number

Hubbard, Oh, Us

Seattle, Washington, Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation with a purpose to clients reach for and realize their vision. Hired as a senior leader in the Platform Engineering (PE) capability, managing a team of Directors, Senior Architects, Architects, Senior Engineers and Engineers. Worked on multiple sales teams across various markets helping sell solutions to customers. Led internal projects and managed client engagements in various industries including two large telecom companies, and a major hospitality business. • Worked as part of the Slalom Build PE Senior Director team to relaunch our Cloud, DevOps, and Security capability as Platform Engineering. • Created and maintained all new employee training materials for Build Platform Engineering and scheduled and led trainings.• Managed business partnership with Slalom Build PE and Women In DevOps (WID). Provided internal and volunteered as speaker at their monthly meetings. • Led Women Who Build Denver team providing quarterly meetings for women in build in Denver office location.• Managed Women in PE group supporting our women providing social, career development, and educational meetings.• Ran a grief support group in Denver office.• Served as Pursuit Lead or Solution Lead role on sales teams across North American markets.• Served as Build Market Lead for multiple markets building relationships, coordinating resources, and supporting sales pursuits teams.• Completed intensive 1-year Stagen ILP leadership training program through Slalom’s Build University Leadership Academy.

Mclean, Virginia, Us

Maximus provides transformative technology services, digitally enabled customer experiences, and clinical health services that change lives. Managed a team of internal employees and consultants to complete the discovery and POC for cloud migration to AWS. • Individually wrote RFP, managed selection process and managed vendor relationship. • Migrated POC services to cloud via lift n shift methodology.

Centennial, Colorado, Us

★ Manage the DevOps engineering team for the Digital Division at Arrow Electronics, supporting Sitecore, Hybris, and microservices implementations. Responsible for CI/CD pipeline, APM, troubleshooting, automation.★ Manage the Systems and Infrastructure engineering team for the Digital Division at Arrow Electronics, supporting all infrastructure for the Arrow Digital e-commerce websites.★ Building a global 24/7 support team to support regional customers. ★ Planned and implemented a large global Azure cloud migration from three global Rackspace data centers. ★ Managed environment review and rightsizing project after lift-and-shift migration for 22% cost reduction★ Designed and managed implementation of Tier I support handover to DatAvail’s managed services team for all Windows, Linux, and network systems.★ Currently working towards migration of server deployment and configuration from Azure ARM templates, Microsoft DSC PowerShell and Puppet to Packer, Terraform, Ansible. ★ Handle vendor management and contract negotiation with a personal signing budget☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT Arrow ElectronicsArrow Electronics is an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value added services relating to electronic components and computer products.

Maidenhead, Berkshire, Gb

★ Given additional responsibilities over Cloud Operations team and NOC while maintaining Global Cloud Applications Team and Release Management★ Led 19 professionals engaged in back-end operational activities spanning the architecture of Windows and Linux systems, network support and security, code deployment, configuration, alert response, data management, and technical support.★ Instrumental in planning and transition to a DevOps organization★ Responsible for successful separation of teams and data center split to prepare for divestment★ Addressed the needs of up to 1000 accounts across the NASA, EMEA, and APAC regions on a 24/7 basis, resolving issues related to onboarding, configuration, network/systems/application troubleshooting, scalability, and server performance.★ Scrum product management for infrastructure projects☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SDL PLCSDL (LSE: SDL) is the leader in global content management and language solutions. With more than 20 years of experience, SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale. Seventy-nine of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices.

Maidenhead, Berkshire, Gb

★ Promoted with a mandate to build the Global Cloud Applications Team.★ Head of Application Management team of 10 application management engineers and architects as well as release management team spanning multiple offices across the US, the UK, Poland, the Netherlands, India, and Australia.★ Directs infrastructure and application support for three data centers and a portfolio of AWS cloud-hosted applications.★ Addressed the needs of up to 1000 accounts across the NASA, EMEA, and APAC regions on a 24/7 basis, configuring and resolving issues related to onboarding, scalability, performance, application release management, installs, security, redundancy, and stability.★ Implemented key performance indicators and metrics to gauge the progress of teams and individuals against company standards★ Created and coordinated internal X-training program to build team and individual skill sets.★ Directed architects in identification and automation of common tasks and alert responses.★ Eliminated $456K in annual operating costs through the sole management of a project that migrated a major data center from Vancouver to Denver within 6 months.★ Reduced expenses by $300K by migrating managed services data centers in Australia.★ Oversee hosted application support for six production platforms in three data centers and three in the AWS cloud. Platforms included email marketing, campaign management and analysis, digital media management, web content management/digital customer experience, and eCommerce optimization.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SDL PLCSDL (LSE: SDL) is the leader in global content management and language solutions. With more than 20 years of experience, SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale. Seventy-nine of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices.

Maidenhead, Berkshire, Gb

★ Supervised technical engineers at Alterian, a $75MM provider of hosted email marketing and campaign analytic and management software acquired by SDL.★ Maintained accountability for data center support, systems up-time, network management, SAN management, systems security, database management, vendor management and contract negotiation; additionally, led the resolution of back-end technical issues.★ Improved the reliability of hosted solutions platforms through the implementation of antivirus, security policy, backup policy and standards, and change management policies and procedures.★ Adopted clustering and server pools to increase reliability and provide additional layers of redundancy for hosted platforms serving over 1000 clients.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SDL PLCSDL (LSE: SDL) is the leader in global content management and language solutions. With more than 20 years of experience, SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale. Seventy-nine of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices.

Columbia, Md, Us

★ Directed system architecture and administration for corporate messaging and email marketing, supporting over 1000 employees distributed across nine offices.★ Leveraged expertise and subject matter knowledge to maintain the availability of Microsoft Exchange, Microsoft Lync, and other systems.★ Managed multiple projects, including a major data center relocation.★ Served a key post-acquisition integration role, leading the migration of Active Directory and Microsoft Exchange data following each acquisition.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT MERKLE INC.Merkle is a global data-driven, technology-enabled performance marketing agency. For more than 25 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle, the nation’s largest privately-held agency, to maximize the value of their customer portfolios. By combining a complete range of marketing, technical, analytical and creative disciplines, Merkle works with clients to design, execute and evaluate connected CRM programs.

Boulder, Co, Us

★ Supported Windows and Linux production and enterprise servers.★ Responsible for server builds, configuration, network configuration, SAN management, and technical support.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT ARRAY BIOPHARMAArray BioPharma Inc. is a biopharmaceutical company focused on the discovery, development and commercialization of targeted small molecule drugs to treat patients afflicted with cancer.

Us

2003 - 2005 Senior Systems Engineer 2001 - 2003 Quality Assurance Analyst

Masters Of Social Work

Bachelor Of Science (Bs), Psychology, Social Work