Jennifer Blackmon, Ccxp Certified Customer Experience Prof

Jennifer Blackmon, Ccxp Certified Customer Experience Prof Email and Phone Number

Energizing Global Speaker - Effective Service Trainer - Customer Experience Expert who helps leaders create remarkable experiences to engage employees and earn customers for life @ EmpowerAble
Jennifer Blackmon, Ccxp Certified Customer Experience Prof's Location
Phoenix, Arizona, United States, United States
Jennifer Blackmon, Ccxp Certified Customer Experience Prof's Contact Details

Jennifer Blackmon, Ccxp Certified Customer Experience Prof work email

Jennifer Blackmon, Ccxp Certified Customer Experience Prof personal email

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Jennifer Blackmon, Ccxp Certified Customer Experience Prof phone numbers

About Jennifer Blackmon, Ccxp Certified Customer Experience Prof

Jennifer Blackmon, Ccxp Certified Customer Experience Prof is a Energizing Global Speaker - Effective Service Trainer - Customer Experience Expert who helps leaders create remarkable experiences to engage employees and earn customers for life at EmpowerAble. She possess expertise in hospitality, hospitality industry, hotels, leadership, hospitality management and 45 more skills. Colleagues describe her as "My success at the Ritz-Carlton Phoenix as director of event technology can be greatly contributed to Jennifer guidance and leadership. She had an open door policy and was always willing to take the time to sit with me and discuss any and all opportunities to help with my growth as a manager and leader at the Ritz-Carlton. She is a true professional and a five star leader when it comes to managing teams.", "Jennifer is an amazing, loving, free spirit and sits at the very top of her craft!", and "Ms. Blackmon is a positive force of nature and one of the biggest reasons why I fell in love with sales. She has an uncanny ability to see the untapped potential of others and develop it to best-in-class levels to the benefit of the individual and the company. Ms. Blackmon is an expert in the field of Sales & Marketing, Catering and Conference Services. To this day I ask myself, "What would Jennifer do?" when I am faced with a challenging opportunity. She holds herself and others to the highest standards and fosters a work environment of positivity and success. It is my honor to recommend Ms. Blackmon."

Jennifer Blackmon, Ccxp Certified Customer Experience Prof's Current Company Details
EmpowerAble

Empowerable

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Energizing Global Speaker - Effective Service Trainer - Customer Experience Expert who helps leaders create remarkable experiences to engage employees and earn customers for life
Jennifer Blackmon, Ccxp Certified Customer Experience Prof Work Experience Details
  • Empowerable
    President
    Empowerable Jul 2019 - Present
    Inspiring global speaker, trainer, and consultant who leverages the concepts of trust, empowerment and accountability to develop excellence within others. Ability to connect deeply and communicate effectively with executives and business audiences both large and small. Experience design and implementation expert, who is excellent at problem solving, project management and execution. Action-oriented with a roll-up your sleeves approach.INTERNATIONAL SPEAKER • International speaker in customer service, customer experience, corporate culture, leadership development, and employee engagement• Certified Emotional Intelligence Assessment Administrator & Coach• Knowledgeable, personable, and professional public speaker with exceptional platform skills• Outstanding communicator who delivers keynote speeches to large audiences and leads hands-on workshops for smaller groupsCONSULTANT & ADVISOR• Designed and implemented 100s of key strategies surrounding employee engagement, culture and customer experience • Leadership Development Coach and strategic advisor to C-Suite Executives
  • Fischer Regan Enterprises, Llc
    Chief Operating Officer
    Fischer Regan Enterprises, Llc Jul 2024 - Present
    Ogden, Utah, Us
    Leading business initiatives and human capital engagement to deliver on brand promises, elevate customer experiences and drive revenue through excellence in execution. FRE represents multiple brands within 6 different industries and believes that creativity drives communities and connection.
  • The Ritz-Carlton Leadership Center
    Practice Director
    The Ritz-Carlton Leadership Center Jan 2013 - Oct 2021
    Bethesda, Maryland, Us
    - Outstanding presenter, keynote speaker, and workshop leader for companies around the world who want to benchmark the business practices of The Ritz-Carlton- Share expert knowledge and first-hand experiences of customer service, customer experience, leadership development, and culture transformation to companies in all industries including transportation, insurance, healthcare, energy, and finance
  • The Ritz-Carlton Hotel Company Llc
    Director Of Sales And Marketing
    The Ritz-Carlton Hotel Company Llc Aug 2005 - Jan 2013
    Bethesda , Md, Us
    - Developed and executed marketing programs and business solutions resulting in increased exposure, customer traffic, and revenue- Lead a team through strategic alliances with sports segment resulting in 2.5 million in revenue and 3 individual achievements as vendor-partner of the year with Major League Baseball, National Football League, and National Basketball League- Mentored and developed talented individuals into senior leadership positions within the organization
  • The Ritz-Carlton Hotel Company Llc
    Director Of Catering & Conference Services
    The Ritz-Carlton Hotel Company Llc Mar 2001 - Aug 2005
    Bethesda , Md, Us
    - Event Team of the Year, Western Region 2004- Increased meeting planner overall satisfaction results from 15th in company to 2nd- Achieved hotel's highest banquet revenue results three consecutive years
  • The Ritz-Carlton Hotel Company Llc
    Acting Director Of Food & Beverage
    The Ritz-Carlton Hotel Company Llc Oct 2001 - Jun 2002
    Bethesda , Md, Us
  • The Ritz-Carlton Hotel Company Llc
    Director Of Sales
    The Ritz-Carlton Hotel Company Llc Nov 1999 - Apr 2001
    Bethesda , Md, Us
  • Marriott International
    (Opening) Director Of Sales And Marketing
    Marriott International Sep 1998 - Oct 1999
    Bethesda, Md, Us

Jennifer Blackmon, Ccxp Certified Customer Experience Prof Skills

Hospitality Hospitality Industry Hotels Leadership Hospitality Management Resorts Hotel Management Sales Food And Beverage Hotel Booking Revenue Analysis Customer Service Catering Marketing Event Management Team Leadership Event Planning Marketing Strategy Tourism Sales Management Menu Development Restaurant Management Banquets Contract Negotiation Pre Opening Forecasting Trade Shows Hiring Yield Management Front Office Customer Satisfaction Rooms Division Income Statement Meeting Planning Opening Hotels Culinary Skills Luxury Corporate Events Business Travel Leisure Crm Property Management Systems Micros Sales Presentations Leadership Development Convention Services Restaurants Food Culture Change Lodging

Frequently Asked Questions about Jennifer Blackmon, Ccxp Certified Customer Experience Prof

What company does Jennifer Blackmon, Ccxp Certified Customer Experience Prof work for?

Jennifer Blackmon, Ccxp Certified Customer Experience Prof works for Empowerable

What is Jennifer Blackmon, Ccxp Certified Customer Experience Prof's role at the current company?

Jennifer Blackmon, Ccxp Certified Customer Experience Prof's current role is Energizing Global Speaker - Effective Service Trainer - Customer Experience Expert who helps leaders create remarkable experiences to engage employees and earn customers for life.

What is Jennifer Blackmon, Ccxp Certified Customer Experience Prof's email address?

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What is Jennifer Blackmon, Ccxp Certified Customer Experience Prof's direct phone number?

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What skills is Jennifer Blackmon, Ccxp Certified Customer Experience Prof known for?

Jennifer Blackmon, Ccxp Certified Customer Experience Prof has skills like Hospitality, Hospitality Industry, Hotels, Leadership, Hospitality Management, Resorts, Hotel Management, Sales, Food And Beverage, Hotel Booking, Revenue Analysis, Customer Service.

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