Jennifer Blackmon, Ccxp Certified Customer Experience Prof Email & Phone Number

Inspiring global speaker, trainer, and consultant who leverages the concepts of trust, empowerment and accountability to develop excellence within others. Ability to connect deeply and communicate effectively with executives and business audiences both large and small. Experience design and implementation expert, who is excellent at problem solving, project management and execution. Action-oriented with a roll-up your sleeves approach.INTERNATIONAL SPEAKER • International speaker in customer service, customer experience, corporate culture, leadership development, and employee engagement• Certified Emotional Intelligence Assessment Administrator & Coach• Knowledgeable, personable, and professional public speaker with exceptional platform skills• Outstanding communicator who delivers keynote speeches to large audiences and leads hands-on workshops for smaller groupsCONSULTANT & ADVISOR• Designed and implemented 100s of key strategies surrounding employee engagement, culture and customer experience • Leadership Development Coach and strategic advisor to C-Suite Executives

Ogden, Utah, Us

Leading business initiatives and human capital engagement to deliver on brand promises, elevate customer experiences and drive revenue through excellence in execution. FRE represents multiple brands within 6 different industries and believes that creativity drives communities and connection.

Bethesda, Maryland, Us

- Outstanding presenter, keynote speaker, and workshop leader for companies around the world who want to benchmark the business practices of The Ritz-Carlton- Share expert knowledge and first-hand experiences of customer service, customer experience, leadership development, and culture transformation to companies in all industries including transportation, insurance, healthcare, energy, and finance

Bethesda , Md, Us

- Developed and executed marketing programs and business solutions resulting in increased exposure, customer traffic, and revenue- Lead a team through strategic alliances with sports segment resulting in 2.5 million in revenue and 3 individual achievements as vendor-partner of the year with Major League Baseball, National Football League, and National Basketball League- Mentored and developed talented individuals into senior leadership positions within the organization

Bethesda , Md, Us

- Event Team of the Year, Western Region 2004- Increased meeting planner overall satisfaction results from 15th in company to 2nd- Achieved hotel's highest banquet revenue results three consecutive years

Bethesda , Md, Us

Bethesda , Md, Us

Bethesda, Md, Us