Jennifer Bohner, Rn, Rhia Email & Phone Number

South Elgin, Illinois

• Assist the store manager in running day to day operations of the business and cash management procedures.
• Delegate work to team members based on shift requirements, individual strengths, and adjust roles as needed throughout shift.
• Evaluate employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Maintain accurate inventory counts to meet customer demands and sustain operations.

South Elgin, Illinois, United States

• Assessed animals daily for signs of illness or injury and administered medication per protocol.
• Advocated for individual animals to ensure proper medical treatment was being provided.
• Educated family on how to provide care after surgery as well as signs and symptoms to monitor for
• Improved interoffice communication 40% by implementing a new system to ensure all team members are up to date on any new information.

Decatur, Illinois Area

• Audited wait time data to give the clinic accurate information on how long patients are waiting
• Compiled a comprehensive report that presented findings from the wait time analysis in order to give recommendations to improve wait times
• Improved patient satisfaction by decreasing wait times by 20%
• Spoke with patients in order to gather additional recommendations on improving the wait time

Bloomington/Normal, Illinois Area

• Maintain daily office operations including recording attendance, answering phone calls, and all necessary paperwork to keep the office running proficiently
• Sort the daily internal mail and deliver it to the correct department across campus
• Develop relationships with each client and professional staff to create positive connections with each person
• Responsible for doubling the efficiency to create and bill invoices to clients in order to receive payment in a timely manner

Mchenry, Illionis

• Assisted in the Revenue Cycle to ensure accurate and timely capture of revenue
• Attended twice weekly managerial meetings with the director of HIM to discuss the current Revenue Cycle
• Created a work flow for the medical records department gain a more concise process for scanning records
• Vital component of scanning hundreds of medical records into the Electronic Health Record for the hospital’s paperless retention system

Wheaton, Illinois

• Assisted the Veterinary Technicians with every day transactions such creating and maintaining a schedule for clients and the veterinarians
• Dispensed prescriptions and treatments and ensured the correct amount was given to the correct recipient
• Comforted animals and owners during routine or emergency veterinary visits to lessen stress throughout the visit
• Administered fluids when needed and took and read x-rays to determine best course of treatment

Bachelor Of Science - Bs, Health Information/Medical Records Technology/Technician

Associate'S Degree, Registered Nursing/Registered Nurse