AeroLeads people directory · profile
Jennifer Bones, Csm Email & Phone Number
SENIOR MANAGER: PRODUCT | PROJECT | CUSTOMER SUCCESS
at
10up
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
SENIOR MANAGER: PRODUCT | PROJECT | CUSTOMER SUCCESS
Location
Detroit Metropolitan Area, United States
Company size
Who is Jennifer Bones, Csm? Overview
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Quick answer
Jennifer Bones, Csm is listed as SENIOR MANAGER: PRODUCT | PROJECT | CUSTOMER SUCCESS at 10up, a with 338 employees, based in Detroit Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Jennifer Bones, Csm.
Jennifer Bones, Csm previously worked as Caregiving at Career Break and SENIOR PROJECT MANAGER - MICROSOFT at 10Up. Jennifer Bones, Csm holds Ba, Biology/ Chemistry, Minor: Written Communications from Immaculata University.
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10up
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Profile bio
About Jennifer Bones, Csm
Senior Professional bringing over 20 years’ exceptional experience managing projects, products in public-facing, customer relationship roles partnering with global brands to reach business goals.AREAS OF EXPERTISEProfessional: • Consultative/Collaborative• Active Listener• Customer-Facing Communicator• Account Management• Design/Copywriter/Edit• Problem-Solver• Meticulous Attention-to-Detail• Exceptional Interpersonal Skills• Critical Thinking/Analytical• Strategic Planning• Customer Service Delivery• Customer Retention• Hands-On Client Engagement• Best Practice Application• Cross-Functional Team Coordination• Product Knowledge/Adoption• Performance Metrics/Reporting Technical/Technology: • Project Management (Certified Scrum Master)• Microsoft Cloud Marketing • UX/Visual Design• Search Engine Optimization• Scrum Framework• Technical Support• Help Desk Management• WordPress• Basecamp• Jira• Teamwork PMS• Content Pitch Decks• Client Blog/Portfolio Management• Microsoft Office Suite (Word, Excel) NOTABLE ACCOMPLISHMENTS10up: - Implemented scrum framework to projects leading to measurable increase to internal team efficiency/client satisfaction demonstrated by significant expansion of project- Upon joining the account, client blog portfolio and annual retainer doubled with ~150 blog PropertiesIvyCat Web Services: - Enjoyed achieving 90% project retention rate of new/existing clients increasing lifetime value of each client while reducing overall cost of acquisition Up Your Impact Factor: - Consistently achieved prospect/client conversion rates of 10%+ for clients and personal prospect closing rate of 90%+ Fujirebio Diagnostics: - Managed team/projects resulting in the award of three patents (US/EU) for discoveries in mesothelin-related peptide assay development
Current workplace
Jennifer Bones, Csm's current company
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10Up
7 roles · 29 years
Jennifer Bones, Csm work experience
A career timeline built from the work history available for this profile.
Caregiving
Career Break
Caring for seriously injured individual.
Jan 2022 - Jan 2023
Senior Project Manager - Microsoft
Performed as project/Platform manager for Microsoft Cloud Marketing blogging ecosystem, managed ~43 blog properties across 26 languages: • Led cross-functional team (e.g., engineers, UX, visual designers, SEO experts) to launch two new marketing blogs• Created/managed pitch desk with Microsoft team; secured new/incorporated new blog properties into ecosystem• Managed multiple additional client projects (e.g., Merck Human and Animal Health, Velcro, Legrand.us)• Managed daily operations (e.g., request for platform support, editorial training, bug reports)
Aug 2020 - Jan 2022
Owner/Copywriter
Up Your Impact Factor
Provided consultation/coaching services: advertising, online marketing, copyrighting: • Created compelling advertising content selling ideas, products, services• Collaborated with clients to identify/communicate with ideal customers• Specialty areas include landing pages, product descriptions, email marketing
2005 - 2021
~16 yrs
Project Manager
Managed daily operations delivering ~10 projects/day in ongoing WordPress support for long-term clients:• Managed internal company processes (e.g., acquisition to project completion)• Streamlined internal processes maximizing efficiency/profit margins• Identified lower-than-expected productivity troubleshooting areas to improve• Managed developer schedules/daily assignments and internal/external budgets• Managed/coordinated with third-party contractors• Estimated projects costs/timelines generating custom quotes/proposals• Accountable for A/R and monthly/quarterly/annual forecasts• Managed HelpDesk/Technical Support
Sep 2016 - Jul 2020
Project Manager
Apptec Ls, Inc
- Managed projects for the contract manufacturing of early-phase clinical trial biologics- Operated as main point of contact for potential and established clients, managing teams for each project including the Research and Development, Manufacturing, Quality Assurance, and Regulatory departments
2004 - 2005
~1 yr
Research-Development Project Manager Promoted From Supervisor-Private Manufacturing
Fujirebio Diagnostics, Inc
- Managed new development projects coordinating R&D team in discover/launch to market new immunoassays- Awarded two patents (US and EU; a third patent applied for and withdrawn due to prior related patent pending) for discoveries in mesothelin-related peptide assay development
1998 - 2005
~7 yrs
Team & coworkers
Colleagues at 10up
Other employees you can reach at 10up.com. View company contacts for 338 employees →
TH
Teal Hutton
Colleague at 10UpKingston, New York, United States
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SM
Shahzaib Mushtaq
Colleague at 10UpPakistan
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RA
Ryan Abeling
Colleague at 10UpPortland, Oregon, United States
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LD
Levi Dragon
Colleague at 10UpSacramento, California, United States
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HS
Hugo Solar
Colleague at 10UpChile
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IC
Ivona Crnac
Colleague at 10UpCroatia
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MA
María Anguas Matías
Colleague at 10UpBollullos De La Mitación, Andalusia, Spain
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FA
Faisal Alvi
Colleague at 10UpAhmedabad, Gujarat, India
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AK
Andy Killworth
Colleague at 10UpThorncombe, England, United Kingdom
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TB
Tyler Bailey
Colleague at 10UpClarkston, Michigan, United States
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Teal Hutton
Colleague at 10UpKingston, New York, United States
View →
SM
Shahzaib Mushtaq
Colleague at 10UpPakistan
View →
RA
Ryan Abeling
Colleague at 10UpPortland, Oregon, United States
View →
LD
Levi Dragon
Colleague at 10UpSacramento, California, United States
View →
HS
Hugo Solar
Colleague at 10UpChile
View →
IC
Ivona Crnac
Colleague at 10UpCroatia
View →
MA
María Anguas Matías
Colleague at 10UpBollullos De La Mitación, Andalusia, Spain
View →
FA
Faisal Alvi
Colleague at 10UpAhmedabad, Gujarat, India
View →
AK
Andy Killworth
Colleague at 10UpThorncombe, England, United Kingdom
View →
TB
Tyler Bailey
Colleague at 10UpClarkston, Michigan, United States
View →
2 education records
Jennifer Bones, Csm education
Ba, Biology/ Chemistry, Minor: Written Communications
Immaculata University
Associate'S Degree, Fine Arts/Painting
Moore College Of Art And Design
FAQ
Frequently asked questions about Jennifer Bones, Csm
Quick answers generated from the profile data available on this page.
What company does Jennifer Bones, Csm work for?
Jennifer Bones, Csm works for 10up.
What is Jennifer Bones, Csm's role at 10up?
Jennifer Bones, Csm is listed as SENIOR MANAGER: PRODUCT | PROJECT | CUSTOMER SUCCESS at 10up.
Where is Jennifer Bones, Csm based?
Jennifer Bones, Csm is based in Detroit Metropolitan Area, United States while working with 10up.
What companies has Jennifer Bones, Csm worked for?
Jennifer Bones, Csm has worked for 10Up, Career Break, Up Your Impact Factor, Ivycat, Inc., and Apptec Ls, Inc.
Who are Jennifer Bones, Csm's colleagues at 10up?
Jennifer Bones, Csm's colleagues at 10up include Teal Hutton, Shahzaib Mushtaq, Ryan Abeling, Levi Dragon, and Hugo Solar.
How can I contact Jennifer Bones, Csm?
You can use AeroLeads to view verified contact signals for Jennifer Bones, Csm at 10up, including work email, phone, and LinkedIn data when available.
What schools did Jennifer Bones, Csm attend?
Jennifer Bones, Csm holds Ba, Biology/ Chemistry, Minor: Written Communications from Immaculata University.
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