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Collaborative People Operations expert with experience in start-ups to mid-size companies in Mental Health, Internet Advertising, Technology, Retail Product, Membership Services, Financial Services and Non-Profit industries. Partner with C-suite and all levels of management to optimize people goals. Strategizes and implements innovative HR solutions to meet company goals. Problem solves with ethical lens to reduce liability and increase employee satisfaction. Recent Accomplishments:Modernized an efficient, centralized and compliant new HR department in high growth company during COVID including hiring and training 4 HR staff, increasing employee staff by 40%, implementing 6 new systems/vendors and establishing over 20 new HR processes. Trained and Coached 30+ new managers on best-in-class talent and performance management and legal compliance. Reduced employee call outs with new gamified scheduling app and allowed to view regional trends.Areas of Expertise: People Operations | Start-Up HR | HR digitalization | Trouble Shooting HR Systems | Process Improvement | Management Coaching | Employee Training |HR Mentoring | Legal Compliance | Employee Relations | Performance Management | Compensation Management | Employee Engagement Gamification | Benefits Management | Payroll | Policy Development | On-Boarding | RecruitmentSystems include: Paylocity, HRB, ADP Workforce Now, IPAY, HR Perspective and ADP Enterprise, GoogleHire, Jobvite, Monster TMS, Taleo, Peoplesoft, Success Factors, OnShift, Comparably, Applicant Testing Software, Benefits Enrollment and Administration software. Microsoft Suite, Google Suite.
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Director Of Human ResourcesAo Jan 2024 - PresentOrange, Ca, Us50-year Architecture Design firm based In Orange, CA which focuses on Commercial and Multifamily design. Responsible for the HR department, and a staff of 2. Work with the Executive Team and Department Heads to implement strategic HR programs and policies. Oversee employee relations, recruitment, benefits, HRIS system (Paycom), performance and comp management, immigration, company policies, compliance, and wellness committee for 330 employees with large campus in Orange, CA and offices in Solana Beach, CA, Oakland, CA, New York, NY, and Atlanta, GA. -
Director Of Human ResourcesEvolve Treatment Centers Feb 2020 - Sep 2023Los Angeles, Ca, UsEvolve Treatments Centers provides innovative and cutting edge treatment tailored specifically for teens struggling with addiction and mental health issues. We understand that teens require care and professional treatment that addresses their unique physical, mental, emotional, and spiritual development levels. We recognize that every adolescent is a wellspring of potential. By maximizing this potential, we empower our clients to harness their passion, set healthy goals, and create a personal vision of happiness.Responsible for all HR functions for this growing organization. 4th member of new California based Corporate team after company purchase. Implemented new Payroll, HR, Onboarding, Digital HR files, Learning and Training, Recruiting and Performance System, while at the same time learning old corporate payroll system with no training, and running payroll for 320+ employees (high percentage of hourly employees). Consult with Treatment Program Directors and Managers on employee relations, hiring and firing. Updated Benefits , PTO policy and HR Policies to increase our competitive reach. -
Director Of Human ResourcesArcher Education Jun 2015 - Oct 2019Overland Park, Kansas, UsArcher Education was founded on the belief that enrollment marketing and recruitment could be smarter and more effective - and that schools should be able to focus on their core competencies instead of worrying about how to reach, enroll, and retain right-fit students. We understand that today’s students’ demands and expectations are wildly different than the generations before them. Our unique combination of in-house technology, expertise, and partnership-focused approach sets us apart, and more importantly, helps reach today’s generation of learners - no matter where they are in their education journey.Archer Education offers targeted, full-lifecycle enrollment marketing, recruitment, and retention services for Higher Education. Our outcomes-focused approach utilizes predictive modeling to pinpoint more of the right prospects - helping schools attract, enroll, and retain successful students that ultimately graduate.Responsible for all aspects of Human Resources to include HR strategy, recruitment, benefits management (including Health & Welfare, 401k plans, and ancillary benefits), payroll, employee relations, management coaching, HR policy development and compliance, performance and compensation management, training, leave management, and immigration. Certified in CPR/First Aid and Mental Health First Aid. Went out to market on 401k plan and transitioned to lower cost plan, while at the same time streamlining administration. Updated Annual Benefits enrollment to online enrollment at no cost. Review benefits annually resulting in transitioning plans to similar plan designs with limited increase for employees and employer. -
Director Of Human ResourcesOversee.Net Nov 2011 - Dec 2014Los Angeles, California, UsOversees HR department, working with CEO on organizational and recruitment strategy, coaching and developing management team, overseeing benefits, employee relations, performance review and compensation program process, updating HR systems, policies and procedures, Human Resource compliance, training, wellness initiatives, and creating a great company culture. -
Human Resources Manager (Teleflora, Suterra, Fire Station Agency)The Wonderful Company Jan 2009 - Nov 2011Los Angeles, California, UsResponsible for 300+ employees managing employee relations, benefits, HR budget and systems, annual performance and compensation program review and goal setting, leave of absences, immigration, corporate reporting and policy interpretation. Supervise up to 3 employees directly and 4 off-site HR generalists on benefits, ADP systems and policy interpretation. -
Employment Manager Teleflora, Recruiter Fire Station Creative Agency (Pom, Fiji, Teleflora)Teleflora Jan 2005 - Jan 2009Los Angeles, Ca, UsResponsible for recruiting strategy for Teleflora's 3 locations, working with 2 other local recruiters. At corporate office, recruited for 20+ positions under tight deadlines including creative, consumer and online marketing, outside sales in locations across US and Canada, corporate finance and accounting, logistics, product purchasing and development positions. Managed recruiting agency relationships, negotiated annual contracts for agencies, postings and applicant tracking systems. Managed recruiting budget meeting strict budget guidelines. -
Regional College Recruiting Manager/Assistant Vice PresidentMarsh Mclennan 2002 - 2004New York, Ny, UsFor 12 offices in the Western Region, managed Regional college recruitment program for competitive insurance brokerage training program. Hired approximately 40-60 Risk Analysts during intensive 3 month recruiting season which included building and training teams for 4-5 on-campus events at 8 schools. Managed and conducted office Super Interview days utilizing group interviews and multiple one on one interviews. -
Hr Manager/Assistant Vice PresidentMarsh Mclennan 2000 - 2002New York, Ny, UsIn Regional HR Department managed HR services for 8 departments with approximately 300 employees. Supervised 3 HR generalists. Supervised recruiting, employee relations, benefits, performance and compensation program management, training and all other generalist duties for Pacific South HR offices.
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Human Resources GeneralistMarsh Mclennan 1995 - 1999New York, Ny, UsHuman Resources Generalist responsible for recruitment, benefits (managing workers' comp, FMLA, and disability leaves for Pacific South Regional offices), temp agency relationships, internship program and payroll issues. Created and implemented new hire benefit orientation meetings, annual benefit open enrollment meetings, healthfairs, tax qualified plan updates (401K) and attendance tracking meetings for 5 offices in Pacific South Region on an annual basis.
Jennifer Silverman, Sphr Skills
Jennifer Silverman, Sphr Education Details
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University Of California, Santa CruzOrganizational Psychology -
California State University, Los AngelesOrganizational Psychology (Hr Management)
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Palos Verdes High School
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Cornell UniversityHuman Resources
Frequently Asked Questions about Jennifer Silverman, Sphr
What company does Jennifer Silverman, Sphr work for?
Jennifer Silverman, Sphr works for Ao
What is Jennifer Silverman, Sphr's role at the current company?
Jennifer Silverman, Sphr's current role is HR Director AO.
What is Jennifer Silverman, Sphr's email address?
Jennifer Silverman, Sphr's email address is jb****@****ent.com
What is Jennifer Silverman, Sphr's direct phone number?
Jennifer Silverman, Sphr's direct phone number is +131073*****
What schools did Jennifer Silverman, Sphr attend?
Jennifer Silverman, Sphr attended University Of California, Santa Cruz, California State University, Los Angeles, Palos Verdes High School, Cornell University.
What are some of Jennifer Silverman, Sphr's interests?
Jennifer Silverman, Sphr has interest in Children, Marathon And Trail Runner.
What skills is Jennifer Silverman, Sphr known for?
Jennifer Silverman, Sphr has skills like Employee Relations, Talent Management, Performance Management, Employee Benefits, Recruiting, Talent Acquisition, Interviews, Management, Human Resources, Onboarding, Training, Applicant Tracking Systems.
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