Jennifer-Bullock Shone, Chpc Email and Phone Number
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Competency, Skills & Qualifications -Direct Complex Transformational Change Initiatives ▪ Develop Organizational Change Management Methodology ▪ Influence for Advocacy & Strategic Alliance ▪ Lead Cross-Functional Teams to Deliver Intended Outcomes ▪ Execute Strategic Business Process, Change & Communication Strategies ▪ Organizational Redesign & People Strategy ▪ Align Change Adoption, Resistance & Reward Plans to Deliver on Business Priorities ▪ Build Outcomes-Based Mindset through Change Strategy Execution ▪ Build Change Sponsor Competencies through Executive Coaching ▪ Increase Leadership Acumen through Emotional Intelligence & Change Resiliency Training & Coaching ▪ Lead HR Strategy Redesign in Merger & Acquisition ▪ Model Global Inclusive Leadership ▪ Shape Culture & Integration Strategies ▪ Proactively Plan for Risk Mitigation & Negotiation ▪ Own Service Delivery & Manage Client Relationships ▪ Write Employer Value Propositions & Communication Strategies ▪ Direct Employer Brand Strategies & Ambassador Programs ▪ Develop Consulting Practice Models & Competency Frameworks ▪ Implement Business Process to Measurably Improve Operational Excellence & Standards ▪ Offshore Team Integration ▪ Agile Methodology & Project Management ▪ Human Capital Advisory Services ▪ Training & Development ▪ Organization Design & Effectiveness ▪ Performance Management ▪ Workplace Mobility Programming ▪ Balanced Scorecard Strategy Management ▪ Enterprise-Wide IT Strategy ▪ Quality Assurance & Continuous Process Improvement ▪ Vendor Management ▪ New Business Development & Revenue Generation ▪ Corporate Social Responsibility / Community Partner Alignment ▪ Nonprofit Annual Fund Development & Board Management ▪ Certified in Positive Psychology and Emotional Intelligence Measurement & FeedbackIndustry and Market Segments -Consulting: Entrepreneurial, Fortune 50 Company, Global Client Service DeliveryCorporate: Banking & Financial, Healthcare & Pharmaceutical, Patient Support Services Small Business: Personal Brand Consulting ServicesNonprofit: Health and Human Services, Patient Advocacy Groups, Performing Arts Institutions
Centric Consulting
View- Website:
- centricconsulting.com
- Employees:
- 1149
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Senior Manager, National People And Change PracticeCentric ConsultingCharlotte, Nc, Us -
Senior Manager, National People & Change PracticeCentric Consulting Mar 2022 - PresentDayton, Ohio, Us -
Technology Project Manager On Assignment At Bank Of AmericaSignature Consultants Mar 2020 - Aug 2022Fort Lauderdale, Fl, UsSupport Bank LOB Executive and Leadership to identify, drive, and satisfy process, readiness, regulatory, and compliance project management components of two future applications; safeguard crisis management planning and operational resilience. Lead future state workstreams through the project plan, execute, monitor, and operate phases. Provide all project risk management and compliance oversight to satisfy ongoing Banking QA, Regulatory Change, and Compliance Standards. Agile Team; Develop and present business plans to Leadership, including identification of tech requirements (systems, architecture, and infrastructure); coordinate tech resources to support business processes through the implementationTailor communications to facilitate Sponsor, Steering, and Executive committees. Translate data into insights. Act to build consensus and create positive outcomes for all parties by engaging teams to address resistance, resolve issues, and mitigate riskCoach Agile and Tech Teams on trust-building techniques to engage with Sponsors, and messaging with the customer's perspective in mind installation vs. realization outcomes, and incremental measurementDistill installation vs. realization outcomes, and incremental delivery measurements -
Change Management, Communications, And Project Management ServicesFreelance Jun 2016 - Feb 2020Act on behalf of the client to complete a portfolio of change, home, and/or lifestyle-related projects. Manage complex projects requiring expertise or time the client doesn't have to complete it. Develop overarching project, action, and sustainability plans to carry out the client vision to completion Home Project & Vendor Management: Serve as Owner’s advocate, managing renovation projects and monitoring vendors to ensure adherence to the Owner’s project goals and budget. Manage estate contracts, and activities from listing through closing Estate and Trust Planning & Management: Support client to establish and execute on the various aspects of an Estate Plan and/or a Trust Fund: goal planning, beneficiary designation, asset allocation, family change communication, probate, financial, tax, legal documentation, and accounting management
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Director Of Business Strategy, Change Management And Implementation; Organizational EffectivenessAmerisourcebergen, Lash Group Apr 2012 - May 2016Conshohocken, Pa, UsLead Executive Committee through vision and development of Lash Group's five-year strategic business plan; seed the customer experience at the strategy's center, and center of daily behaviors. Own, cascade, and align its organizational business growth strategy with Balanced Scorecard performance metrics. Map Lash Group's organizational change initiatives and implementation processes with its strategic focus areas As Enterprise Relationship Manager, develop Corporate Partners Effectiveness Strategy to facilitate contracting processes and negotiations between Lash Group, ABC Affiliates, and Corporate entity partners. Lead the group to consensus and implement changes to measurably improve the product efficiency, and service delivery of shared ABC people, processes, and organizational systems through effective contracting; and, "inside, out" customer experience principlesPeople Strategy Lead for Acquisition of a multi-site health call center, clinical consulting services firm, and a pharmaceutical supply chain management center. Measure and course-correct strategies to optimize change benefits (i.e., capability, culture, cost, communication and engagement, governance, talent management, operational excellence, etc.) and improve P&LPeople & Change Management Lead for Lash Group Corporate Headquarters relocationCertified Executive Coach across all ABC Affiliates to maximize the development of ABC key talent and demonstrate the impact of leadership coaching on growth and business strategies -
Practice Leader, Business Change Capability/Change Adoption; Enterprise Change Standards & ControlsBank Of America Jul 2010 - Apr 2012Charlotte, Nc, UsLead for Enterprise Change Adoption Center of Expertise (COE), Consulting Team, and People Strategy Practice. Drive sustainment of behavioral change in high risk/high impact business transformation initiatives, and global 1 severity audit issue (e.g., $1.8M+, Enterprise Change Resource Strategy impacting 20,000+ change practitioners, etc.) Integrate models from six disjointed Enterprise Change Management disciplines (Innovation, Business Process Management, Lean, Six Sigma, Change Adoption, Change Management, etc.) into one flexible, adaptable resource. Simplify complex messaging, processes, and SME deployment to increase a LOB's realization of its desired outcomes within budgetAdoption Coach to three change initiative portfolios. Develop the change leadership competency by addressing the downstream connection between the emotional dimensions of change, decision-making health, sustainable engagement, and realization of outcomesCultivate COE Consultancy of five direct reports through coaching and real-time skill development. Implement LOB OCM hub-and-spoke model to accelerate application, teaming, and adoption. Client service delivery scores +36% in 15 monthsIncrease Enterprise focus on the people side of change using data intelligence; modernize stakeholder assessments to distinguish user understanding from ability, customize engagement strategies, and measure resistance levels -
Business Development Manager, Workplace Mobility ProgramWells Fargo Aug 2008 - Jul 2010San Francisco, California, UsLead Enterprise Program's Adoption, People & Performance Strategy. Accountable for harmonizing "people change" impacts (i.e., organizational structure, operational excellence, employee engagement, and employer branding, etc.) with space planning and financial goals of the corporate portfolio optimization initiativeFacilitate Executive Leadership of two merging organizations to build consensus and create an inspiring, compelling visual brand identity. Develop and implement a change communication strategy and tactics for active engagement (i.e., regional leadership conferences, Sponsor roadshows, etc.) with all levels of people across the integrating culturesDesign a Workplace Mobility Office change management strategy to align its flexible space planning and design solutions with the initiative's vision and purpose. Collaborate with Architecture Partner on LOB space pilots to test people and technology programming needsCoach Leaders on environmental changes, cultural transition plans, risks, and rewards associated with Workplace early adoptionDiagnose areas of destabilization, Identify gaps in expectations and shifting resistance levels through data analytics to prepare for rapid response and preserve the health of the initiative's people and productivity objectivesAdhere to risk management guidelines to establish Workplace policy and programs with LOBs, stores, and facilities -
Practice Leader, Organizational Change ManagementWells Fargo Feb 2007 - Jul 2008San Francisco, California, UsDeliver Enterprise’s change leadership and change execution strategy consulting services. Target complex cross-organizational initiatives or regulatory challenges requiring measurable ROI improvement (e.g., General Bank Risk Management Compliance/Governance, Global Sourcing, Innovation/Products, Wells Fargo integration, etc.) Develop a scalable enterprise change execution methodology. Design the WCEM skill development framework to provide: a single approach and set of tools across the Bank; and, transparency on the threefold change leadership accountabilities foundational to the success of the WCEM commitment: a Sponsorship Training Program; a WCEM Change Agent Community of Practice; and, a progressive OCM skills development curriculumAnalyze behavioral assessment and change metrics to coach Change Sponsors during times of transformation. Develop Global Leadership programs, customize diversity and inclusion workshops, influcence, and negotiate roles amidst phases of extreme uncertainty -
Officer /Avp; Communication, Talent & Reward Strategy PracticeAon Consulting Apr 2005 - Feb 2007London, GbManage multiple client engagement teams: plan/pricing, deliverable quality and commitments, performance, billable hours, and expenses. Budget and engage with creative services, design, and talent services to develop multi-media HR solutions Provide strategic oversight to complex multi-disciplinary consulting engagements requiring skill and behavior changeArchitect talent development and succession planning to coordinate with organizational business and financial goals Create culture strategies to motivate, reinforce, and track how leaders and their teams’ value, recognize, and engage in the Corporate mission, brand, values, and total rewards programs; drive adoption and sustainability of change -
Senior Associate, Strategic Change & Communication Practice - Tax & AuditPricewaterhousecoopers, Llp Jul 1997 - Mar 2003GbDesign people strategies to align organizational transformation, technology, and culture initiatives with business goalsServe Accelerated Change & Transformation (ACT) Team. Provide culture due diligence and human capital assessments to Fortune 100 and Global companies engaging in merger and acquisition growth strategies. Execute change plans Design, implement change communication education strategies to engage employees with their new global employee reward programs. Track behavioral change needs, address resistance and equip reinforcement mechanisms Work with multidisciplinary teams on M&A engagements to deliver robust client change management communication and education strategies addressing employer brand, global diversity and inclusion, and organizational design changes. Implement communication strategy and tactics for internal PwC programs, including PwC’s initial employer brand campaign and GlobalworkPlace. Coordinate with design and creative services to implement multi-media campaigns -
Associate, Clinical Health Care Delivery ConsultingPricewaterhousecoopers, Llp May 1995 - Jun 1997GbDeliver Payer and Provider Network patient services marketing campaigns and patient education communication plans Manage Clinical Health Care Delivery Practice conference speaking schedule, produce Partner presentations, and create deliverables leveraging Industry-leading practices in Health CareConduct onsite Health Care Delivery System, Payer and Provider Network JCAHO / NCQA accreditation review services
Jennifer-Bullock Shone, Chpc Skills
Jennifer-Bullock Shone, Chpc Education Details
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Drexel UniversityBusiness -
Salem CollegeMusic -
Villanova UniversityStrategic Human Resource Management
Frequently Asked Questions about Jennifer-Bullock Shone, Chpc
What company does Jennifer-Bullock Shone, Chpc work for?
Jennifer-Bullock Shone, Chpc works for Centric Consulting
What is Jennifer-Bullock Shone, Chpc's role at the current company?
Jennifer-Bullock Shone, Chpc's current role is Senior Manager, National People and Change Practice.
What is Jennifer-Bullock Shone, Chpc's email address?
Jennifer-Bullock Shone, Chpc's email address is js****@****ult.com
What schools did Jennifer-Bullock Shone, Chpc attend?
Jennifer-Bullock Shone, Chpc attended Drexel University, Salem College, Villanova University.
What are some of Jennifer-Bullock Shone, Chpc's interests?
Jennifer-Bullock Shone, Chpc has interest in Children, Arts And Culture, Environment, Health.
What skills is Jennifer-Bullock Shone, Chpc known for?
Jennifer-Bullock Shone, Chpc has skills like Strategy, Leadership, Management, Change Management, Organizational Development, Performance Management, Leadership Development, Vendor Management, Management Consulting, Risk Management, Business Strategy, Crm.
Who are Jennifer-Bullock Shone, Chpc's colleagues?
Jennifer-Bullock Shone, Chpc's colleagues are Tim Hoolihan, Michael Adamson, Joe Reineman, Ajay Chauhan, Amol Vyas, Carole Greer, Pam Berry, Pmp.
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