Jennifer Buchner Email & Phone Number

Cleveland, OH, US

Remote Contact Center Supervisor | Training, Developing, and Inspiring High-Performing Agents | Cultivating Celebratory and Results-Driven Team Culture

Medina, Ohio

• Created and implemented over 2500 weekly lessons during my tenure
• Created and implemented a program for dancers with cognitive delays,impairments, and special needs.
• Composed approximately 85 new dance works for public viewing
• Coordinates all philanthropic efforts and has raised goods and monetarydonations for organizations such as The Battered Women’s Shelter ofSummit and Medina County, The Pajama Program, and Buckeye’s Mission

Medina, Ohio

• Proficient in Avimark software: scheduling, database, invoicing, andaccounting
• Managed 70+ inbound calls daily
• Managed the intake and discharge of 25-35 daily spay and neutersurgeries
• Responsible for the purchasing and inventory of in house medicationsalong with staying up to date with current pricing trends from variousvendors to ensure cost-effectiveness
• Collaborated in the creation of an online pharmacy which increasedcompany profits, saved employee manpower, and provided a valuableservice to the community.

• Increased personal sales 62% within the first two years with steady 10%gains thereafter
• Managed a team of 7-12 consultants on my downline. Total team salesincreased 67% within the first two years with steady 10% gains thereafter
• Nationally recognized as one of the top 5% sales/recruiting/team buildingconsultants nationwide (2014-2017)