Jennifer Hemminger Email & Phone Number

Pittsburgh, Pennsylvania

I loved working for BNY Mellon and my wonderful manger but my priorities changed for the best little blessing ever. I'll eventually, perhaps soon, be looking to jump back into the professional world.

Monroeville, Pennsylvania

Monroeville, Pennsylvania

Edgewood, Pennsylvania

Greater Pittsburgh Area

Contractor position for Marbury Wealth Management.*Coordinated vendor software upgrades and migration of firm records to SharePoint cloud storage.*Facilitated daily office operations while preparing the firm to pass the branch examination.*Created new, edited, and enhanced existing training and process reference materials.*Assisted with client transactions, tax documentation, and record management improvements.*Received an excellent letter of recommendation.

Greater Pittsburgh Area

Initiated and facilitated security updates and changes for internal Windows Active Directory system. Updated training manuals. Administered the department ticket queue for internal access requests. Assisted in security software evaluations. Identified, researched, and resolved security issues. Provided remote on-call technical security support 24/7on a rotating schedule for all locations. Aided in meeting Sarbanes-Oxley (SOX) and Health Insurance Portability and Accountability Act (HIPAA) internal requirements. * Spearheaded efforts to analyze Active Directory security needs for management review.* Granted a 2.5% raise and promotion eligibility within six months for superior performance.* Championed efforts to exponentially raise department rating by consistently receiving the highest ratings on customer service reviews.

Greater Pittsburgh Area

Handled administrative management, executive assistance, and project management duties. Ensured the accuracy, confidentiality, and integrity of all transactions. Created and maintained reference manuals, project documentation, and financial expense reports. Coordinated executive travel and events including fundraisers, luncheons, conferences, and celebrations. Streamlined daily activities and enhanced operational efficiency.* Compiled reports that aided in business decision-making.* Recreated the Business Service Center organizational charts and human capital reports for HR.

Greater Pittsburgh Area

Contractor position for United States Steel. Executed clerical duties such as managing multiple executive schedules, answering phones, filing, ordering supplies. Collected, edited, and distributed weekly combined reports for several different lines of business. * Developed specialized Word, Excel, and Visio templates for projects and department efficiency.* Charged with responsibility for an accounting project that entailed detailed analysis of the contracts, charges, and payments of all contractors working for US Steel. Detected discrepancies that resulted in excess of $10,000 in savings.

Greater Pittsburgh Area

Executed all aspects of sales, business development, marketing, and customer service. Played an instrumental role in enhancing the company brand, generating repeat customers, and successfully marketing store loyalty rewards and credit programs.* Received congratulatory raise for superior performance and high customer ratings in local district.

Greater Pittsburgh Area

Maintained accountability for executing quality assurance initiatives. Trained new employees and created reference materials. Conducted internal reviews on completed employee assignments while coaching for optimal performance. Performed research and analysis for cases escalated beyond initial team reviews. Supported mergers by ensuring cases were integrated into the systems, processes, and review cycles.* Designated as department expert regarding all procedures, regulations, and assignments.* Analyzed business customers with check cashing and ATMs to mitigate money laundering.* Maintained the lowest error rating on all assignments in the department.

Greater Pittsburgh Area

Researched, analyzed, and monitored personal and business account activities while identifying and mitigating risk. Employed Know Your Customer (KYC) processes in customer research. Reviewed and documented accounts of Politically Exposed Persons (PEPs) and Money Services Businesses (MSBs) clientele. Ensured MSB clients abided by state and federal regulations. Facilitated monthly SAR committee meetings for account retain/close decisions of suspicious cases. Assisted the launch of a new department that combined many responsibilities from different departments into one.* Conducted research on Suspicious Activity Reports (SARs) filed on clients and compared PNC client base against OFAC lists to determine follow up actions.* Streamlined department case management by independently developing templates and standards resulting in a significant reduction of case research variances and errors (~35%).* Achieved the lowest error rating on all assignments in the department.

Erie, Pennsylvania Area

Youngest Security Supervisor ever appointed in Mercyhurst history. Managed staff of 30-40 desk security employees and supported Residence Life Department.*Promoted to supervising all college residence desk security employees, approximately 90-120 (2005-2006).

Erie, Pennsylvania Area

Developed competitor profiles covering information from emerging technologies and service networks to regional competition measurements.* Conducted special research projects for International Truck & Engine.

Erie, Pennsylvania Area

Supervisor of 150+ university freshman dorm residents. Responsible for safety, adjudication, and mentoring. Organized and facilitated multiple seasonal programs for students and chaperoned off-campus excursions.*Acted on behalf of Residence Directors as needed.

Cleveland/Akron, Ohio Area

Analyzed client backgrounds using Know Your Customer (KYC) methods and financial activities against branch Suspicious Incident Reports (SIRs). Created and filed Suspicious Activity Reports (SARs) with appropriate government agencies for further action. Compiled special reports on Financially High Risk countries.* Prepared financial analysis of Priority High Risk cases for federal investigators.* Spearheaded efforts to mitigate risk by performing reviews on customer accounts for money laundering and terrorist funding activities.

Greater Chicago Area

Led analyst team and coordinated research with Marketing and Engineering Departments. Monitored competitor patents, product lines, manufacturing improvements, published reports and more.* First CI intern asked to present their research via a workshop for engineering, marketing, and consultants.* Prepared cost-benefit reviews on various CI software programs for department management.* Created multiple SWOT analyses and suggested action items aligned with the business key intelligence topics (KITs) to improve competitive edge which were well received by upper management.

Certificate, H&R Block Income Tax Course

Bachelor Of Arts (B.A.), Intelligence Studies

Activities and Societies: Model United Nations, Peer Tutoring, and Student GovernmentIntelligence Studies major formerly referred.

Information Technology

Honored as the single grant recipient from regional high schools for this prestigious IT school of excellence.

Computer Science

Selected as one of two grant recipients of local schools for participation.