Jennifer Burelison Email & Phone Number

Seattle, Washington, United States

• Perform the essential functions of a Member Consultant.
• Resolve escalated issues and concerns and follow through to ensure member satisfaction, and inform all stakeholders of the solution.
• Work with the manager to identify team needs related to training, mentoring, and coaching.
• Coach peers and provide feedback on the day to day operations of the center.
• Train NFC staff to excellence in current role and mentor to next basic proficiency role in career.
• Recommend procedure, product or service enhancements, and workflow improvements to provide the most responsive and efficient service to members and internal customers.

- Deepen and retain member relationships utilizing all aspects of the Member Advantage program and other BECU programs that ensure the full sales experience cycle is achieved.- Interview and enter business loan applications for business LOC, and Visa products and forward all completed loan applications to Business Services.- Maintain and effectively.

Seattle, Washington, United States

• Serves as an integral part of the branch management team by delivering an exceptional customer and employee experience, manage risk, and support growth
• Supports tellers in serving our customers and assist customers directly
• Coach, motivate, and develop a team of direct reports to achieve their full potential and meet established business objectives
• Leads a team who provide an exceptional customer experience by engaging customers in conversations and building relationships
• Ensures customers are informed on how Wells Fargo can help make banking easier though education, demonstrating available mobile options, and introducing them to other branch employees or business partners who can.
• Manages risk by adhering to applicable regulations, policy and procedure requirements; through recognizing and escalating issues and following procedures

Renton, Washington, United States

• Greet guests warmly and offer assistance
• Assist customers with concerns and/or complaints
• Provide service with upbeat attitude and a drive for excellence
• Prepare hot, iced, and blended beverages in a fast-paced environment
• Prepare food items following Washington Food Safety Laws
• Store maintenance, cleaning, stocking merchandise

Greater Seattle Area

• Filing, data entry for legal documents, and appointment scheduling
• Providing customer service face to face and over the phone
• Fulfill lease executor role and cashier duties
• Conduct various debt collections on accounts
• Execute public auctions through WA legal procedures
• Upkeep of store merchandise and grounds

Greater Seattle Area

• Establishing customer friendly atmosphere and providing in depth service
• Assist clients with project decisions, including design elements and product options
• Facilitating open communication between various project departments and sub-contractors
• Coordinate site clean-up through subdivision “Time Saving Services, Co.”
• Maintain inventories through ongoing product ordering
• Daily use of Microsoft Office Suite, multiple phone lines, and fax

Renton, Washington, United States

• Assist customers with concerns and/or complaints
• Provide service with upbeat attitude and a drive for excellence
• Collect and distribute orders in a fast paced environment
• Prepare food and beverage items following Washington Food Safety Laws
• Store maintenance, cleaning, stocking merchandise
• Ordering and receiving merchandise and supplies