Jennifer Cains Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Au

Wayahead are a non-government, community-based organisation and registered charity with QIC accreditation. WayAhead leads a number of initiatives that encourage conversations around good mental health and wellbeing in our communities. These include Mental Health Month, the Mental Health Matters Awards, and the WayAhead Workplaces program.

Sydney, Nsw, Au

Providing services to organisations who want to transform the capability of their people managers and leaders for the future. Specialising in professional people management, fostering psychosocially healthy workplaces, sustainable high performance cultures and the practical application of AI & emerging technologies.

Melbourne, Victoria, Au

Licensed Instructor to deliver Standard Mental Health First Aid, MHFA for Workplaces and MHFA Refresher training in Australia. Contact me to arrange training for your workplace or to discuss how to improve your organisation's mental health literacy.

San Francisco, California, Us

Leading customer success, advisory services, renewals and alliances across APAC for salesforce.org; focussed on education and not for profit organisations.

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Redmond, Washington, Us

Contract role (maternity leave backfill) leading a team of Engagement Managers in executing the Software Asset Management and Compliance program for Microsoft Australia.

Redmond, Washington, Us

Role ResponsibilitiesBusiness unit leader for the provision of Enterprise Services to over 400 of Microsoft’s largest public sector and commercial customers in AustraliaProvide leadership in delivery and commercial aspects of the practice including full P&L responsibilityBuild capabilities within the organization of 90 services professionals & 7 managers toward profitable and sustained high-quality delivery of services to customers, embedding a culture around customer satisfaction Focus organizations' priorities on Service Delivery Management including: customer and partner satisfaction, practice maturity, resource management, deal structure and profitable delivery supervisionInfluence and drive the Services strategy, align direction with local market execution to ensure optimal resource allocation, and generate insights to address customer needsInspire the organization. Recognize the importance of effectively leading teams and organizations through change, and identify key steps to drive changeEncourage and balance innovative ideas, and cultivate best and current proven practices to develop solutions, solve challenges, and realize new opportunities

Redmond, Washington, Us

Lead national sales team growing Microsoft's commercial Corporate Accounts business, achieving revenue targets, growing annuity penetration and driving market share. Drive orchestration between Corporate Accounts, Partner Sales, Specialist Sales, Professional Services and Marketing to optimise opportunity velocity and win rates. Lead territory planning to achieve key sales strategies, translating to pipeline coverage, forecasting discipline and budget outcomes rigour.

Redmond, Washington, Us

Responsible for driving business strategy alignment across business groups and segments; fiscal year and long range planning; business improvement projects that deliver quantifiable ROI to the subsidiary; marketing opex allocation and management; thought leadership and change management.

Redmond, Washington, Us

Responsible for marketing resource allocation, compliance, supporting fiscal year and long range planning.

Redmond, Washington, Us

Lead subsidiary customer relationship marketing (CRM) functions including: inbound customer care, online marketing production, leads management, data management, and business intelligence.Develop subsidiary customer relationship marketing strategy and orchestrate execution across the business.Lead development of subsidiary's online infrastructure strategy and optimise resources.Devise and deliver a marketing return on investment measurement framework to ensure all marketing investments have a clear and measureable return for the investment made and ensure successful adoption.Ensure compliance with the Australian data and privacy laws

Redmond, Washington, Us

Lead the deployment and production management of Microsoft's internal customer systems and product support systems.Lead change management projects to ensure successful transition to, and adoption of new technologies to sales, marketing and support staffEnsure sales, marketing and support processes were fully supported by available IT systemsProvide Tier 2 & Tier 3 production support services to the sales, marketing, services and partner business groups in Australia and New Zealand.Ensure 99.999% uptime for customer facing systems.

Redmond, Washington, Us

Responsible for ensuring the compliance of the business to finance industry regulations, ensuring business operations were conducted within required guidelines and ISO9000 certification was achieved.

Norwest, Nsw, Au

Business, Management

Organizational Leadership

Education record