Jennifer Castellanos Email & Phone Number

Annecy, Auvergne-Rhône-Alpes, France

As a member of the CRM Salesforce team, I contribute to the optimization of CRM solutions for both B2B and B2C operations across the diverse brands of the Amer Sports group. In close collaboration with the Product Owner and cross-functional teams, I facilitate communication between developers and business users. My role is crucial in ensuring that our CRM strategy aligns with the overarching business goals, thereby effectively meeting our objectives and driving continuous improvement across all brands.

Annecy, Auvergne-Rhône-Alpes, France

As an Industry 4.0 Project Manager, I played a pivotal role in collaborating with business teams to define requirements and author User Stories in Azure DevOps, which facilitated the development and enhancement of MES system modules. I designed and developed agile visualization tools, including dashboards, to effectively monitor and manage machines, generate data, and record historical information, ultimately improving production processes. In addition, I led change management initiatives by tracking and defining action plans in partnership with Sponsors, Key Users, and user teams. To ensure the sustainable mastery of Industry 4.0 practices, I created and maintained a WIKI that established and implemented best practices between IT and business units.

Annecy, Auvergne-Rhône-Alpes, France

- Supported the project manager in implementing infrastructures and guiding users through the change process.- Gathered and defined user requirements.- Participated in project planning and coordinated project activities.- Implemented industrial network infrastructures.- Conducted satisfaction surveys to evaluate the effectiveness of implemented changes.

Master Système D'Information Et Innovation Numérique, Sciences Du Numérique

Bachelor Of Business Administration - Bba

Bachelor Of Business Administration - Bba, Academic Exchange

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies, Academic Exchange