Jennifer Chatman Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia

Internal Auditor- QMS Created tracking mechanism for customer reviewsMain contact for Dymo supplier, quality concerns, and safety concernsReviewer and approver of PPAPsLead contact with suppliers for CAPA resolution and trackingCreate and present monthly reports for consumer complaintsPoint of contact for Dymo suppliersUpdate Newell supplier documents as neededBEACON Co-Leader of Community Outreach

Internal AuditorManagement of the initial certification to ISO9001:2015 QMS & CCC (China Compulsory Certification)Create internal audit reports and corrective action requests from internal auditsMain contact for HMS for customer and internal concerns and issues.Lead reviewer of Control Plan and PFMEA documentsUpload documentation into Honda Portal (IPPAAR, IPP)Respond to Honda HTR/DTR in the Honda PortalSort suspect material and rework/scrap, as necessaryManage QA auditors (4) and QA Inspectors (18)

Acworth, Georgia, United States

Main point of contact for customer communicationCreate and send PPAP packages for approval to Ford/NissanCreate reports for quality performance (Internal & External)Facilitate problem solving activities with cross-functional team including operatorsContributor to cross-functional team for PFMEA, Control Plan, Process Flow reviews and updates

Facilitated FMEA, Control Plan, and Process Flow creationLead Internal AuditorManagement of the transition from ISO9001 to ISO/TS16949 QMSParticipant in supplier audits

Managed suppliers including audits & annual evaluationsProxy for quality managerFacilitated FMEA, Control Plan, Process Flow & DVP&R creationResponsible for APQP activitiesManagement of the ISO/TS16949 systemCreated reports for quality & production performance

• Administrator of ISO/TS16949 system and trained internal auditor• Document control administrator• Development of Quality training program for new associates• Presentation of weekly quality issues during weekly meeting• Reviewed & approved Supplier product submissions(PPAP)• Co-leader of ERP selection & implementation team(Solarsoft)• EtQ software administrator• Retained ISO/TS16949 Certification through tenure

• Responsible for PPAP submissions & review of supplier PPAP submissions• Review & communication of customer specifications• Color data support (master sample requests & color sampling)• Lead team in creation of process management documents (Control Plans, PFMEA’s, & DVP&R)• Customer & Supplier support & visits• Scheduling testing & relaying to project engineers testing timelines• Co-creator of visual inventory system

• Completed Leaders in Training program (JCI leadership training) • Motivated team of 15 which met safety, quality, & scrap goals 100% and production goals 95% • Participant in lean manufacturing activities (VA/VE, Kaizen) which improved production 10%• Company representative while visiting OEM• Completed employee reviews 100% on time