Social Media • Developing social media content plans that are consistent with the brands identity• Creating consistent, meaningful content including writing and editing social media posts and promoting social media campaigns• Daily community management, responsible for all live social engagements• Analyze/report all social media coverage to improve customer experiences & increase LTV• Managing and posting content on TikTok, Instagram, Facebook (scheduling posts, editing videos) 3+ years experience w/ Sprout Social• Research relevant industry experts, competitors, target audience and usersInfluencer & Partnerships • Developed ZOKU's in-house influencer outreach strategy and affiliate program • Actively source, evaluate, pitch, and negotiate strong partnerships with social influencers, bloggers, creators, and other content producers• Nurture relationships with our network of content creators and influencers, acting as the day to day contact for existing and new partners• Own product seeding, sampling, and gifting for influencer, affiliate, and PR contacts • Build and maintain an organized and structured asset library • Create monthly and weekly reports that track influencer posts and show campaign results and KPI’s• 1+ year experience w/ AspireEmail • Copywriting and scheduling emails• Tracking and analyzing campaign results• Develop A/B testing and dynamic content strategies to optimize marketing communications and increase engagement/performance• Work in partnership with graphic designing team to optimize email creative

• Record keeping - verify and log high-volume data entry using spreadsheets• Manage all activities related to weekly order fulfillment• Monitor and manage inventory on 3PL Warehouse Management Software, QuickBooks• Send e-packing lists and provide in-depth shipping requirements to warehouse to facilitate shipping of goods, provide logistic management• EDI coordination; process and monitor all inbound and outbound documents• Prepare documents such as work orders or bills of lading to route materials• Work with accounting department for payment collection• Provide B2C and B2B customer service over phone, email, and social media • Mitigate out of stock issues, shipping conflicts, special requests from customers • Recap and share weekly customer sales data, inventory status, upcoming PO’s in operations flow, report future forecasting needs

• Manage content and inventory on Perfect Formula’s eCommerce network and WordPress account• Process, pack, and ship daily order sales placed on CommerceHub and PF website • Gather and analyze consumer behavior data • Apply creative visual techniques to optimize product visibility and attention• Assist social media marketing team in the development and implementation of content• Ship out PR packages to beauty influencers + brand ambassadors, as well as national (Ulta Beauty) and international vendors (QVC US, Italy, UK, and Germany)• Monitor social media accounts • Provide customer service via telephone and email

• Operate cash register • Maintain store cleanliness • Acknowledge, greet, and assist customers • Process, markdown, and present merchandise • Train new employees

• File patient paperwork• Organizing & cleaning dental office areas and kitchen• Welcome and assist patients • Schedule appointments