Support high growth businesses escape chaos with strategic operational transformations.Blue House Solutions helps growing businesses tame their workflows. 🔷 Process improvement 🔷 User centered design 🔷 Implementing strategic vision 🔷 Change management 🔷 Stakeholder management & experience 🔷 Road mapping / Strategic planning 🔷 Strategic communications 🔷 Compliance management 🔷 System thinkingSpecializing in… Show more Support high growth businesses escape chaos with strategic operational transformations.Blue House Solutions helps growing businesses tame their workflows. 🔷 Process improvement 🔷 User centered design 🔷 Implementing strategic vision 🔷 Change management 🔷 Stakeholder management & experience 🔷 Road mapping / Strategic planning 🔷 Strategic communications 🔷 Compliance management 🔷 System thinkingSpecializing in operational strategy and process improvement.What I do ☑️ Develop and execute innovative strategies to identify potential clients, and establish long-lasting professional relationships. ☑️ Conduct comprehensive assessments of clients' current operations, identifying areas of improvement and efficiency. ☑️ Provide expert mentoring and support to clients, assisting in the successful adoption of new processes and strategies. ☑️ Engage in thought leadership, authoring articles, and delivering presentations on best practices, industry trends, and emerging technologies in small business operations. Show less

Transform small business into a scalable, high growth company by focusing on standardizing operations & aligning core offerings.🟧 Reduce operational costs by moving to specialized technologies🟧 Lead organization through transition from Water-Scrum-fall to Agile🟧 Institute operational standards with buy-in from department leaders for UIUX, QA, & PM🟧 Decrease sales cycle after restructuring to standardized service products🟧 Increase revenue by shifting from technical… Show more Transform small business into a scalable, high growth company by focusing on standardizing operations & aligning core offerings.🟧 Reduce operational costs by moving to specialized technologies🟧 Lead organization through transition from Water-Scrum-fall to Agile🟧 Institute operational standards with buy-in from department leaders for UIUX, QA, & PM🟧 Decrease sales cycle after restructuring to standardized service products🟧 Increase revenue by shifting from technical project mgmt to product mgmt 🟧 Align marketing, sales, fulfillment & recruiting to increase revenue & decrease costs🟧Grow talent acquisition & retention by shifting from part time recruiting to fully functional HR unit with full time manager & 2 recruiters🟧Build reporting & data management plan to provide operational insight and make data driven business decisionsDaily responsibilities:☑ Translate vision into strategic plan & communicate effectively to all stakeholders☑ Define & manage strategic roadmaps to drive short & long term goals☑ Evaluate organization performance to increase efficiency & productivity☑ Create operational system with supporting work streams☑ Identify & implement tools & processes to drive efficiency & effectiveness throughout organization☑ Coordinate divergent functional roles / processes into single streamlined system☑ Standardize workflows to improve experience & effectiveness☑ Manage product offerings to improve revenue & decrease costs☑ Identify threats & opportunities☑ Recruit, appoint, & mentor leaders to key business units☑ Guide organizational change & growth☑ Develop sustainable & profitable processes & systems☑ Align services & marketing to strategic goals & target market☑ Define, implement, & manage communication plan for all stakeholders - internal & external☑ Champion & support test & learn culture throughout organization☑ Oversee globally distributed team Show less

Conceptualize and launch innovative organization to meet needs of local founders. Transfer ownership of daily operations to continue growing organization.Key accomplishments:🟧 Conceptualize and launch an innovative alternative for standard networking events🟧 Connect dozens of founders and son-to-be founders to build meaningful relationships that inspire, support, and grow businesses🟧 Expand from single chapter to three active chapters within a year of launch🟧 Build… Show more Conceptualize and launch innovative organization to meet needs of local founders. Transfer ownership of daily operations to continue growing organization.Key accomplishments:🟧 Conceptualize and launch an innovative alternative for standard networking events🟧 Connect dozens of founders and son-to-be founders to build meaningful relationships that inspire, support, and grow businesses🟧 Expand from single chapter to three active chapters within a year of launch🟧 Build support collateral, include POC software product and no code event schedule solution🟧 Transition leadership to support future growth and developmentThe Fun Stuff:⭐ Event planning / Event management⭐ Needs identification ⭐ Market fit⭐ Competitive research analysis⭐ Active listening⭐ Requirements analysis⭐ Stakeholder Engagement / Customer delight⭐ Leadership transferAbout:AZ Founders Guild was created to solve the problem of "spray and pray" networking events that made it impossible for attendees to really connect and offer real solutions. At AZ Founders Guild, members really connect through peer to peer just-in-time mentoring. We believe that no matter where you are on your journey, you have something to learn and you have something to teach. AZ Founders Guild focuses on creating value through building relationships. Show less

Streamline business operations to improve productivity and profitability. Key Accomplishments:🟧 More than double year over year revenue 🟧 Triple capacity for revenue by developing process that supported increase in active projects🟧 Increase workforce from 15 to 35 by building human resource strategies and structures🟧 Create a marketing strategy that increases leads and sales conversions🟧 Improve team efficiency to serve more customersTypical day☑… Show more Streamline business operations to improve productivity and profitability. Key Accomplishments:🟧 More than double year over year revenue 🟧 Triple capacity for revenue by developing process that supported increase in active projects🟧 Increase workforce from 15 to 35 by building human resource strategies and structures🟧 Create a marketing strategy that increases leads and sales conversions🟧 Improve team efficiency to serve more customersTypical day☑ Planning and policy decisions to support growth☑ Identify areas of improvement to increase efficiency and productivity☑ Policies and procedures to implement strategic goals and visions☑ Gather internal and external feedback to build better processes☑ Nurture desired culture to bring vision to life ☑ Oversee hiring and resource allocation☑ Develop organizational brand with supporting collateral☑ Plan and publish internal training videos to keep team aligned to strategic vision☑ Internal communication system to get the right information to the right stakeholders at the right time☑ Main point of contact (internally & externally) for products in development☑ Create test and learn culture in organization, with emphasis on sales and marketing☑ Improve team efficiency to serve more customersAbout: SerpicoDEV is a small boutique software development agency serving the Phoenix Metro area. In 2020, the company rebranded to Founders Workshop to signify its operational and marketing shift. Show less

Guide new digital businesses through product development by combining elements of business analysis, project management, product development, & product ownership into this unique role.Key contributions★ Client support★ Requirements elicitation★ Product roadmapping★ Organizing the chaos★ Product development / product managementDaily responsibilities➡️ Managing active software development projects with a team of international developers for clients. ➡️… Show more Guide new digital businesses through product development by combining elements of business analysis, project management, product development, & product ownership into this unique role.Key contributions★ Client support★ Requirements elicitation★ Product roadmapping★ Organizing the chaos★ Product development / product managementDaily responsibilities➡️ Managing active software development projects with a team of international developers for clients. ➡️ Understanding business case and strategic goals for project alignment. ➡️ Fostering collaborative relationships among all stakeholders. ➡️ Supporting entrepreneurs, start ups, and small businesses with their software development needs➡️ Developing scalable internal processes to support company growth.➡️ Supervising project teams.➡️ Coordinating effort, managing project schedule and costs.➡️ Maturing organizational methods and procedures to improve project management processes. Show less

Project management role focused on local implementation and process improvement of learning management system.Key accomplishments🟧 Lead team to #1 ranking in utilizing new system 2 quarters after launch🟧 100% utilization to required metric for an average of 200 daily contributors🟧 33% improvement in daily usage in first quarter🟧 Increase compliance locally through strategic partnerships to improve training🟧 Develop and deliver 20 workshops and train the trainer… Show more Project management role focused on local implementation and process improvement of learning management system.Key accomplishments🟧 Lead team to #1 ranking in utilizing new system 2 quarters after launch🟧 100% utilization to required metric for an average of 200 daily contributors🟧 33% improvement in daily usage in first quarter🟧 Increase compliance locally through strategic partnerships to improve training🟧 Develop and deliver 20 workshops and train the trainer coursesAreas of Focus:• Change management - Oversee transition to new LMS for appx. 700 direct users in 4 different roles. Define support needs prior to roll out. Improve usage over previous LMS. Develop communication plan to increase buy-in & drive commitment. Demystify "why" to drive lasting change.• Process improvement - coordinate with Subject Matter Experts (SMEs) to identify business needs & develop solutions. Define metrics (KPIs) to evaluate end user value to make data driven decisions. Advocate test & learn culture to improve user experience.Position overview:* Selected to improve under-performance & increase usage of LMS locally* Improve customer experience & increase customer satisfaction* Define training & support needs prior to roll out* Plan and execute programs to improve utilization of LMS for local campus* Identify, troubleshoot, & resolve issues related to content quality* Ensure compliance to regulatory standards for digital content campus wide* Develop communication plan to increase buy-in & drive commitment* Manage online learning environment for an average of 1000 weekly users* Supervise the distribution of approximately $600,000 in digital inventory annually* Train faculty to blend e-learning & traditional ground classes* Manage morale of all users & stakeholders* Liaison between business & technology interacting with end users & stakeholders Show less

Key accomplishment;🟧 Develop 17 full courses from inception to delivery. 🟧 Conceptualize & execute related collateral for each.Position overview:* Create and deliver adult education curriculum* Consult with internal and external stakeholders & SMEs to develop training products. * Oversee development of all related deliverables Areas of focus:• Records management: Create, maintain, & archive records. Document & report findings to key management.•… Show more Key accomplishment;🟧 Develop 17 full courses from inception to delivery. 🟧 Conceptualize & execute related collateral for each.Position overview:* Create and deliver adult education curriculum* Consult with internal and external stakeholders & SMEs to develop training products. * Oversee development of all related deliverables Areas of focus:• Records management: Create, maintain, & archive records. Document & report findings to key management.• Communication: Manage sensitive data & create high stakes oral / written communications for multiple audiences. Simplify complex topics to diverse audiences with varying levels of preparation. Extensive experience designing and delivering workshops, lectures, meetings, & reports. • Develop and deliver training: Develop curriculum content & support material, including syllabi, online content, user guides, presentation aids. Partner with internal and external stakeholders to determine effectiveness & understand changing business needs to improve curricula. Develop & manage metrics to evaluate program effectiveness & modify or improve. Create implementation & change plans to ensure high quality participant experience & program sustainability. Facilitate courses, workshops, events & activities. Other responsibilities and duties:* Maintain scope, timelines, and priorities to ensure program training priorities are integrated* Deliver products and related collateral to 400-500 users annually* Evaluate the performance and progress of 100-150 users quarterly* Ensure content quality, accuracy and effectiveness at all phases of development* Help adult learners meet their goals and acquire knowledge to contribute to their communities* Maintain currency in specific subject, learning principles and theories, trends in adult education, and best practicesFrequently used tools: Office Suite (Word, Excel, Outlook, PowerPoint), Prezi, Kahoots, Visio, HTML, wikis Show less

Develop supplemental material from weekly lecture for small group discussions, collaborate with lead professor and other TAs to create administer tests and research paper topics, administer assignments, grade tests and research papersAppointed for one academic year

Provide general clerical support to sole practitioner law firm specializing in criminal defense and personal injury law.Overview of Responsibilities* Oversee the filing of legal documents* Contact and support clients during cases* Coordinate with other law firms and attorneys* Collect necessary documents and research for pending cases* Manage office calendar and appointments* Manage communication regarding sensitive data* Protect privileged information

Provide direct customer service to library patrons; maintain collection through shelving, weeding, and reading shelves; assist patrons with research; provide support to librarian(s) and library events; general clerical and administrative assistance