• Assess, diagnose and develop treatment plans for patients that include modalities such as acupuncture, nutritional counseling, Chinese herbs, electrical stimulation, cupping, gua sha, breathing techniques and acupressure massage• Recommend exercises, stretches, nutrition changes and lifestyle changes as needed• Manage acupuncture business including marketing, social media marketing, website development and promotions • Front-desk customer service including schedule all appointments, billing, answering questions and referring out to other practitioners• Order and maintain office and clinic equipment and herbal product inventory

Real Estate Re-Development Company focused on residential and commercial investment property.

• Assessed, diagnosed and developed treatment plans for patients that included modalities such as acupuncture, nutritional counseling, Chinese herbs, electrical stimulation, breathing techniques and acupressure massage.• Managed onboard acupuncture business including marketing, promotions and reports• Presented and scheduled educational lectures and seminars daily on Acupuncture, Chinese Herbal Medicine, Pain and Arthritis Solutions and Weight Loss with Acupuncture• Collaborated and strategized with other revenue partner departments and spa therapists to cross-promote each other’s services• Attended marketing and social events with other departments including Art Auctions, the Suite Guest’s Welcome Party, Port and Shopping Talks and Diamond and Concierge Lounge Socials• Scheduled up to 20 acupuncture patients per day between 2-4 treatment rooms• Ordered and maintained office and clinic equipment and herbal product inventory• Assisted with front-desk customer service and reception duties as necessary

• Office/Administrative Support including editing and distributing an electronic biweekly newsletter, website development and served as the Emergency Response Plan Coordinator • Served as front line customer service representative and coordinated walk-in traffic• Managed phone and email communication and maintained multiple informational databases including the CCC Mailing List and the Book and Video Library• Scheduled room reservations, daily facility maintenance, interior design, set-up/clean-up• Maintained office inventory and ordered supplies• Budget management (including travel, reimbursements, purchasing, reconciling ledgers), trouble-shooting and strategic planning • Coordinated Quarterly programs, including art installations, town hall meetings and special events• Supervised and consulted Facility/Administrative Intern and Volunteer program• Diversity Peer Program curriculum and leadership training • Assisted with Cross-Cultural Center programs as needed