Jennifer K. Email & Phone Number

United States

San Antonio, Tx, Us

Austin, Tx, Us

Enhanced, executed and monitored existing testing program to expanding direct sourcing supplier base. Acted as liaison between sourcing and cross-functional internal teams to identify potential quality issues in development/concept phase. Educated direct vendor base and agent partner on product quality standards and regulatory requirements. Collaborated with cross functional departments to move company initiatives forward to enhance the quality of legacy products and establish minimum quality requirements.

Arlington, Tx, Us

Led overseas quality inspection team (QA Supervisor + 4 inspectors) in China with daily interaction via email, Skype & phone and 1-2 times yearly visit. Developed and implemented Vendor Compliance Manual & Program within the company. Rolled out to domestic & international factories and updated yearly to ensure adherence to updated regulations. Responsible for establishing and maintaining testing and inspection protocols. Directed testing program for internally developed and retailer developed private label merchandise. Developed and maintained internal social compliance program with third party service providers. Communicated factory audit statuses internally via high level summaries and externally with details and CAPAs to retail partners. Assisted sales, marketing and product development teams to support product development, product & regulatory compliance. I conducted sustainability Index reporting to HIGG & Sustainability Consortium, Conflict Minerals reporting via the Conflict Minerals Reporting Template, Testing program and test protocol development to support AAFCO, FEDIAF, EU compliance to REACh SVHC and applicable product safety directives, materials and end product compliance to federal and state regulations such as California Proposition 65 & CPSIA.

Geneva, Geneva, Ch

Managed onsite Global Key Account at Michaels Stores. Assurance of alignment and integration of service to retailer with global execution of client specific goals. Assisted in the integration of current provider standards into SGS' technical network. Collaborated with entire Quality team to understand retailer vision, initiatives, needs and goals for their organization. Application of creative and critical thinking to provide innovative solutions to address customer requirements and needs. Assisted both internal and external teams though process improvement suggestions focusing on short term and long term projects.

Plano, Texas, Us

Assisted in transition of jcp Testing facilities to 3rd party laboratory. Developed processes for the incoming staff of newly created positions for jcpenney. Also helped to resolve testing issues between jcpenney and 3rd party business functions. Oversaw and created FAQs for internal jcpenney associates to assist with the differences in the testing requirements.

Plano, Texas, Us

Worked on testing portion of the QTC (Quality Testing Compliance) project. Developed capability of capturing current process in specific specialized areas of the quality testing area through interview with subject matter experts. Documented process and helped to improve process through analysis. Leveraged findings to ensure seamless transition to 3rd party lab for all production testing. Worked with Product Safety area to identify documentation for upcoming Reasonable Testing Program. Developed capability of understanding quality inspection methodology in relation to defect classification, inspection procedures and AQL table application.

Conduct product performance testing and evaluation of JCPenney Private Label textiles, including comparative analysis and provided product improvement recommendations. Documented process specifications for Women's Apparel (Casual RTW, Outerwear, Swim & Intimate Apparel) and Home Textiles fabric products to produce the highest level of quality throughout the entire manufacturing / fabrication / assembly process. Conducted textile tests per external industry standards (ASTM, AATCC, ISO) and served as textile expert regarding all customer issues with private label product. Collaborated and worked directly with technical design team to ensure garment fit after care meets customer expectation. Effectively reversed-engineered for specification purposes to assist in the reproduction of a key fabric assortment consisting of 20+ colors when the former manufacturers business dissolved. Conducted periodic review of test standards, requirements, and methods to ensure brand consistency. Developed reporting metrics as a time saving measure and to ensure consistency between evaluation teams & labs resulting in a high degree of assurance concerning reporting test data. Instructed the textile dyeing portion of JCPenney's Textile I Class for internal associates.

Fort Worth, Texas, Us

Supervised day to day duties of lab including calibration and maintenance of equipment, intake and evaluation of test requests, reviewing test results and compiling data and presenting findings to stakeholders.

Plano, Texas, Us

Worked in sample preparation, wet room, physical testing, color permanance and flammability labs within JCP RTL from May 1999 to September 2001. Moved into Women's Evaluation September 2001 and managed career apparel as well as outerwear and sleepwear testing until downsizing of unit in August 2003.

Ba - Business Cum Laude, Business Administration And Management, General

Attended, Fashion Merchandising

Certificate Of Companion Animal Nutrition (In Process), Animal Sciences