Head Of Enterprise Business Agility
Current
Jun 2024 - Present
AeroLeads people directory · profile
Jennifer Daugherty Email & Phone Number
Transformation, Strategy & Experience Executive
at
USAA
1 work email found
@usaa.com
3 phones found area 513, 866, and 612
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Transformation, Strategy & Experience Executive
Location
San Antonio, Texas Metropolitan Area, United States
Who is Jennifer Daugherty? Overview
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Quick answer
Jennifer Daugherty is listed as Transformation, Strategy & Experience Executive at USAA, based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at usaa.com, phone signal with area code 513, 866, 612, and a matched LinkedIn profile for Jennifer Daugherty.
Jennifer Daugherty previously worked as Head of Enterprise Business Agility at Usaa and Bank Chief Controls Officer at Usaa. Jennifer Daugherty holds Mba, Management from Michigan State University - Eli Broad College Of Business.
Company email context
Email format at USAA
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{first}.{last}@usaa.com
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AeroLeads found 1 current-domain work email signal for Jennifer Daugherty. Compare company email patterns before reaching out.
Profile bio
About Jennifer Daugherty
I am an innovative, client-centric, cross-disciplined executive skilled in developing people and leading trusting teams that deliver digital, virtual and physical solutions to provide significant customer and business value. I leverage my 20+ years experience in strategic planning, design thinking, customer journey management, agile product development and management, sales strategy and coaching, training, technology, operations and risk management and transformational leadership to improve experience, engage employees, manage risk, reduce cost, and increase profit.I am also a skilled facilitator with great questioning and listening skills that enable teams to conceptualize, design and implement solutions to challenging problems. And, yes, true to my design thinking and agile mindset, I come with post-its, sharpies and a timer.**This is a personal LinkedIn profile. Views and commentary expressed are not representative of USAA.**
Listed skills include Banking, Strategy, Leadership, Management, and 46 others.
Current workplace
Jennifer Daugherty's current company
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15 roles · 31 years
Jennifer Daugherty work experience
A career timeline built from the work history available for this profile.
Bank Chief Controls Officer
May 2023 - Jun 2024
Head Of Bank Portfolio Management Office
Jan 2021 - May 2023
Head Of Omnichannel Sales And Service Delivery
Apr 2019 - Jan 2021
Omnichannel Program & Integration Executive
Aug 2018 - Apr 2019
Senior Vice President - Omnichannel Strategy
Senior corporate strategic and operational leadership position providing horizontal and vertical customer journey expertise and management to multiple lines of business, development of new digital-first products and services from customer-centric innovation insights, and serving as chief operating officer of the Omnichannel, Digital, Design and Innovation.
Aug 2015 - Aug 2018
Senior Vice President - Sales Effectiveness & Delivery
Senior business strategy and operational leadership position focused on transforming sales process and customer experience in over 1330 financial centers in 18 markets. Led sales and service process design, sales & customer engagement technology, customer experience, strategic sales programs (mass affluent, bank at work, small business), retail training.
Aug 2011 - Aug 2015
Retail Banking Executive/Consultant
Spring Financial Group, Inc
Led Retail Banking planning, business analysis and due diligence through shelf charter application process and evaluation of bank recapitalization opportunities.
2010 - Aug 2011
Senior Vice President - Retail Banking Support Services & Campus Banking
Senior management position providing vision and leadership for large, multiple P&L organization in daily administration of branch operations for 240 branch locations and 2,500+ division employees in Illinois, Indiana and Wisconsin and dual role in providing strategic leadership, sales, and relationship management of seven Campus Banking branches and five.
Jan 2007 - Dec 2009
Vice President - Director, Product Management And Development
Led team in product development from ideation through post-launch analysis for portfolio of 1.7 million checking and 800,000 savings and certificate accounts with $11+ billion in deposits.
2006 - 2007
~1 yr
Vice President - Retail Banking Strategy
Provided consulting, key process management, project management, analysis, strategic planning, risk management, and reporting services to retail banking division and executive management. Led retail banking annual strategic initiative planning process including presentation of division initiatives to the Board of Directors and implementation of management.
2004 - 2006
~2 yrs
Vice President - Director, Retail Operations & Campus Banking
Dual roles with 96-member, multiple P&L team managing branch support for 60 Michigan branch locations including policy/procedure, operations, ATM network management, training, project management, customer call center, collections and security, and serving as Region Manager.
2002 - 2004
~2 yrs
Assistant Vice President - Region Manager
Provided leadership and direction for regional sales, operations, and service departments to achieve profit objectives. Managed client relationships and developed strategic business plans for University campus programs. 115% of sales objectives achieved. Won annual President's Club contest. Reached break-even for startup program 18 months ahead of schedule.
2001 - 2004
~3 yrs
Branch Manager
Managed four branch offices with $100+ million in deposits. Oversaw administrative functions including hiring, training, expense management, audit control, general ledger accuracy, and income production. Led sales activities for bank products, mutual funds, and annuities. Launched new branch achieving top performing in-store branch, reaching 125% of goal..
1996 - 2001
~5 yrs
Chapter Consultant
Analyzed collegiate chapters to complete strategic audit and identify high leverage change for improvement. Facilitated training and/or practiced chapter management techniques to serve as a catalyst for change. Audited chapter financial records.
1995 - 1996
~1 yr
2 education records
Jennifer Daugherty education
Mba, Management
Michigan State University - Eli Broad College Of Business
Bba, Finance
Western Michigan University - Haworth College Of Business
FAQ
Frequently asked questions about Jennifer Daugherty
Quick answers generated from the profile data available on this page.
What company does Jennifer Daugherty work for?
Jennifer Daugherty works for USAA.
What is Jennifer Daugherty's role at USAA?
Jennifer Daugherty is listed as Transformation, Strategy & Experience Executive at USAA.
What is Jennifer Daugherty's email address?
AeroLeads has found 1 work email signal at @usaa.com for Jennifer Daugherty at USAA.
What is Jennifer Daugherty's phone number?
AeroLeads has found 3 phone signal(s) with area code 513, 866, 612 for Jennifer Daugherty at USAA.
Where is Jennifer Daugherty based?
Jennifer Daugherty is based in San Antonio, Texas Metropolitan Area, United States while working with USAA.
What companies has Jennifer Daugherty worked for?
Jennifer Daugherty has worked for Usaa, Fifth Third Bank, Spring Financial Group, Inc, Tcf Bank, and Sigma Kappa Sorority.
How can I contact Jennifer Daugherty?
You can use AeroLeads to view verified contact signals for Jennifer Daugherty at USAA, including work email, phone, and LinkedIn data when available.
What schools did Jennifer Daugherty attend?
Jennifer Daugherty holds Mba, Management from Michigan State University - Eli Broad College Of Business.
What skills is Jennifer Daugherty known for?
Jennifer Daugherty is listed with skills including Banking, Strategy, Leadership, Management, Risk Management, Cross Functional Team Leadership, Retail Banking, and Strategic Planning.
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