My passion lies in nurturing the growth and success of small businesses. With over two decades of experience steering companies toward their visions, I've learned that the heart of every successful business is its operational leadership. As a Fractional Chief Operating Officer (COO) and a mentor for COOs and Fractional COOs, I dedicate myself to the mission of saving and empowering small businesses by emphasizing strategic leadership, leading the leaders, and executing plans with precision.🌱 Why I Do What I DoEvery small business has the potential to create significant impact. However, to turn this potential into reality, strategic operations and effective leadership are critical. I found my calling being and supporting the COO, often the unsung hero of the business world. I aim to bridge the gap for businesses at a critical juncture of their growth, by bringing in the business acumen and leadership they need through a COO.🚀 My VisionMy vision is simple, and it makes me jump out of bed excited to get to work: a world where small businesses thrive, not just survive. Why? Our economy, communities, and families count on small businesses—Small Business Founders are the original American Dreamers. Through leading as a Fractional COO or mentoring COOs, I share insights on leading with empathy, fostering a culture of accountability, and executing strategic plans that align with the company's long-term goals.✨ How I Help- Strategic Leadership: Assisting businesses in defining and refining their vision, aligning operations with their goals for a greater impact.- Leading Leaders: Empowering teams to lead with confidence, fostering an environment where innovation and productivity flourish.- Execution Excellence: Implementing efficient systems and processes to turn plans into actions and visions into realities.🌐 Let's Connect! jen@HamiltonCOOs.com

I am the guide and fellow traveler on this path. I searched for a Fractional COO/Integrator community like this, and when I couldn’t find one, I decided to start one. I lead this Collective by hosting monthly roundtables and acting as a resource in our space for Fractional COOs/Integrators and those looking to hire us.About this Collective: Here, we Fractional COOs/Integrators gather, month after month, to offer each other unwavering support and shared wisdom. Don’t feel alone - you found your tribe!It's about sharing the gritty, the tough, and the triumphant moments of our roles. Leave these gatherings not just with a sense of camaraderie but armed with new strategies and insights to tackle what lies ahead.Who’s in this Collective: This Fractional COO Collective is exclusively for Fractional COO/Integrators, whether you're deeply experienced or just starting your journey, and whether you're part of a firm or flying solo.This is NOT for folks who see fellow members as competitors. We are collaborators. We contribute so we are all better and we elevate our profession.

I bring my over 20 years of experience in creating team and operational efficiency and effectiveness to companies and not-for-profit organizations. I use these superpowers to help entrepreneurial business owners and not-for-profit Executive Directors breakthrough when they're hitting the ceiling with their organizations. How?As a Fractional COO, I helped burnt-out visionary founders by managing the day-to-day operations of the business so they can focus on profit and impact growth and do what they love to do most. I held the Leadership Team accountable, bring harmony to teams, execute business and strategic plans, and keep the company focused on the most important goals. Why?Purpose-driven organizations and companies are up to achieving big goals and world-changing visions. What gets in their way is themselves... Most great plans, leaders, and teams are stopped by team conflict, unclear expectations, lack of accountability, ever-shifting priorities, and inconsistent processes and procedures.It doesn't have to be this way. These challenges can be a thing of the past with the right COO.This is why I LOVE taking my geeky gifts of being a COO and bringing them to growing organizations that can't quite afford a full-time COO - just yet. As a Fractional COO, I love working with different clients to bring the best strategies, teams, and processes and grow them to the point where I replace myself with a full-time COO to sustain their growth and ever-increasing their positive impact in the world.

Fractional Leadership is the market leader and THE community of elite fractional leaders.Fractional Leaderhip is a positive disruption for top talent and small and medium size companies. These companies are needs top talent and experienced executives to work through the challenges that they face in this ever changing and highly competitive business landscape.Here is the catch 22 these business owners need to grow to be able to afford this top talent but they can't grow past their current ceiling without experienced, been-there-done-that executives. So what's the answer? Fractional Leadership! Experienced executives work a day or two a week at a fraction of the cost of hiring them full-time.I love being a Fractional Leader for my multiple clients to bring in my strategic thinking and best practices to help them through where they are stuck to be a catalyst in their growth and sustain beyond where they have before. I get to make an impact with multiple small businesses and give them an edge over their competition. It is so rewarding.This is why I am so honored to lead the programs for our Fractional Leadership community. The more talented and experienced executives making this kind of impact - when smaller businesses survive, our whole economy (that is built on small and mediums sized businesses) thrives!If you are a interested in learning more about Fractional Leadership as a leader yourself or a company, I would love to share more. Let's connect!

As COO and Relationship-Based Sales Coach, I worked with purpose-driven startup consultants and coaches to implement their business plans and brand. I led our design team to provide clients with marketing assets and a website. I guided our clients through risk management, legal, finance/accounting, and systemization decisions and implementation. Together we developed their service offerings, predictable client pipelines, and effective sales proposals and scripts that help them achieve stable and scalable profits with their business.I worked one-on-one and facilitated intimate mastermind groups through a 3 - 6 month process to provide 19 solopreneurs:➢ the clarity in their approach by translating the services they envisioned in their business plan into their operations and offerings➢ the awareness of the through-line connecting their services with their values and talents➢ customized and predictable client attraction marketing and sales systems➢ processes to prioritize their time and money investments by using routines and metrics to focus on the activities that will provide the greatest results➢ realization of their profitability and lifestyle goals in a fraction of the time by implementing a reliable business development system➢ reduction of cycle time from client interest to closing the deal with an authentic sales approach that merged relationship-building with problem-solving➢ confidence around marketing and sales as an extension of their mission and service to sidestep the fear of looking slimy and instead embrace their message, talents, and contributionsWhat Clients Say:“Now I’m fully committed to my own success and confident in the value I bring to my ideal clients and what to do on a daily basis to attract clients." – Ayana Knowles, President, Ayana Knowles Consulting“I now know what to do each day when I sit down at my desk. I am more confident, less stressed." – Christina Dyer, President, Dyer and Associates

Consultant Allies’ mission was to empower consultants and coaches to take themselves and their practice to new heights. As the leader of this professional association for consultants and coaches, I was the chief connector and met with over 500 professionals while leading this community.During those conversations, a theme arose. Most of them had not figured out how to consistently attract and land clients. Sure, they would have hit-and-miss results, but nothing sustainable. When there was a lack of consistency, I focused on getting to the core of this problem and solving it with my two favorite tools to permanently solve problems: education and systems.Realizing this HUGE need and lack of real answers to these critical problems, I turned to Betsy Jordyn and other educators and service providers to create strategic partnerships to teach, serve, equip, and empower our community. I also put two systems in place for working through the problems together: 1) monthly meetings by focus areas (marketing, sales, operations, strategy, IT, and HR) with member and guest speakers who have expertise and solutions to their challenges and 2) created and filled ambassadors roles in various geographical areas to facilitate members and guests to meet in their locations and have leaders and peers to turn to with workshops and facilitated activities to solve the challenges in their marketing, sales, and operational needs of their small businesses.I loved engaging with our collaborative members and the fun of growing the organization from a few members to over 50 across North America with volunteer leaders aligned with a common mission to improve themselves and the consulting and coaching profession. Many members still work together and support each other years later as they continue to grow their businesses.

I first invested and engaged in professional development over twenty years ago. Hands down, this caused my success in my career as I had discovered how to break through my own barriers, leading to my AHA moment that I could do this for others. I would go on to lead my clients, co-workers, and volunteers to achieve their own success and fulfillment and enjoy the ride too.As a professional development and operations guru, I heard all the time from small business leaders that they were frustrated when employees were not completing their work correctly, following processes, or delivering on time. My clients engaged with me to develop their company's leaders, managers, and staff. I guided them through implementing the processes to align with their strategic plan. Their companies began to operate with self-motivated, efficient, and effective teams, resulting in happy clients and a more engaging and enjoyable work environment for everyone.

Imagine yourself sitting in a classroom with around 50 of your peers as professionals and recent college graduates, all studying for one of the hardest professional exams on the planet (the CPA Exam). If that doesn't sound stressful enough, make that for 8 hours on a Saturday, or you could do 4 hours Tuesday and Thursday night. Then, to top it off, you are learning nonprofit and governmental accounting. I know - SNOOZE-VILLE.Well, before you grab a gallon of coffee, there is hope. Your teacher (me) is fun, engaging, easy to understand, and crazy as it may seem, even having you think you are enjoying this. In all seriousness, I knew as a professional development expert that in each class, I did an incredible job of teaching these adults. While I appreciated my high evaluations, my favorite sign of success was that people stayed awake, asked questions, want to talk to me after class, and ask if I would teach them again. That was teaching success.

One of the most challenging people to teach are teachers. Through a seven-year contract with California Department of Education "CDE" (that started with Volunteer San Diego), I trained and provided professional development to teachers and fellow teacher trainers to develop K-12 teachers into effective facilitators of learning. As a facilitator of learning, these teachers inspired students to want to be in school and strive to be their best. Grades would rise, classroom engagement became the new normal, and kids who had to be there forgot that fact and felt like they got to be in school.One of my favorite moments was pulling off a remarkable feat in motivating people. As part of my role leading teacher trainings state-wide for CDE, I led and organized the 2011 Service-Learning Leadership Institute (a three-day conference for teachers, trainers, administrators, and students). The only catch was I had a budget for just 1/4 of my time than in the past allowed for 1 full-time employee and 7 part-time employees to implement such a large event. To pull this off, I engaged a team of 20 volunteers, and together we had the best evaluations of the event in its history and, of course, had the best profitability.

I love volunteering, and I love being a catalyst for others to volunteer. I am such a volunteer-enthusiast that I personalized my license plate on my car as "VLNTEAR" (yes, I know it is spelled wrong, but I get choked up when I make a difference).At Volunteer San Diego, I had wonderful experiences successfully:1) leading teams of 1000s of volunteers and AmeriCorps members to run my programs, large-scale county-wide events, and even teach 20 teachers how to improve their craft (often better than other people can get paid staff to do) and2) providing professional development and training hundreds of teachers, school districts, and after-school providers to get their students to be engaged in the classroom and improve their grades by having their students volunteer in the communityAs a master of getting people who are not paid (i.e., volunteers and students) to kick butt and provide high-quality work, I decided this unique talent needed to be shared. Luckily, the California Department of Education agreed. They contracted with me to train teachers and other trainers on the different elements to engage students in their schoolwork and their community. Not an easy task - because teachers are not often looking to try something new, and students are not often looking to enjoy school. Good thing our training worked, even in the toughest of schools. The results - excellent grades and, even more importantly, we created life-long learners (both the students and the teachers) who wanted to be where they had to be each day.

Teaching accounting and "how to get a job" courses may sound boring to some, but not me. My favorite part was connecting with the students through their learning process and spending the time after class providing additional professional development and career advice. I loved to watch them blossom from being overwhelmed by new information to feeling competent and confident. It makes a mentor/teacher's heart like mine fulfilled.

I loved that I continued to grow my business acumen and as an effective leader at Moss Adams.The three things I loved most about my work as an audit manager was:1) leading my team to serve our clients that exceed their expectations2) really understanding our clients’ business systems and ways they could improve and3) providing professional development, coaching, and support to my team so they could be even better at what they didWhile I performed financial and federal compliance audits to non-profits and other companies, I consulted them on ways to improve the efficiency and accuracy of business practices. I have a knack for seeing ways that people and processes could work better together for my team and my clients.

I feel so lucky that working for PwC was my first job right out of college. This experience was like getting a real-world MBA 3 times over. As an auditor, I went into various companies and organizations and led teams of CPAs to:➢ analyze the financials➢ assess the internal systems and controls➢ evaluate regulation compliance➢ make recommendations to improve business processes, procedures, and risk managementConfession time – Since I was just out of college, I was bright-eyed and frankly a bit cocky, thinking I knew it all. With a bit of professional development, it didn't take long to realize that I needed not just to know the technical parts of my job, but to be successful, I needed to figure out how to be great with people. I mastered:◆ honoring and respecting my clients, my co-workers, and my bosses,◆ being willing to be wrong so I could learn and grow, and ◆ being responsible and accountable.In short, I blossomed into a professional that people asked to work with on their projects.I am grateful that I learned how to be a professional while performing financial audits and compliance reviews for non-profits and universities including Stanford University, Golden Gate University, Marin Community Foundation, and more.