Jennifer Coffey Email & Phone Number

Blowing Rock, Nc, Us

Boone, Nc

• Serve as the single point-of-contact for Student Veterans attending Appalachian’s main campus and on-line education programs• Coordinate and manage program development, implementation, and outreach in an effort to create a seamless transition to the University for student veterans and increase their access, identification, retention, and success• Perform outreach to all student veterans offered admittance to Appalachian State (Operation Outreach). • Foster campus inclusion by helping to design and to implement awareness programs that articulate both the benefits of having Student Veterans on campus and the challenges of transitioning Student Veterans into the community (Green Zone Training)• Serve as a liaison to campus departments to secure support and resources needed to successfully transition Student Veterans to campus• Advocate for Student Veteran concerns and provide assistance in resolving problems• Identify and develop active collaborations and partnerships with federal, state, and community agencies to augment the services provided by the University• Understand and advise the University on federal, state, and local laws and policies as they pertain to student veterans• Maintain comprehensive knowledge of academic programs and regulations at Appalachian State, to assist in counseling prospective, incoming and current Student Veterans• Assist in monitoring Student Veteran academic progress, course enrollment and other reporting requirements in conjunction with the Registrar’s Office, and serve as an Early Intervention Specialist for students showing signs of distress

Boone, North Carolina

• Serve as member of office management team which directs office and established policies and procedures, prepares and manages office and program budgets, prepares data/statistical reports and evaluations, and completes and submits funding applications and reports• Direct, manage, and supervise data and records processing, analysis, maintenance, enhancement, reporting, and process development• Supervise and assist 5 functional areas within the Office: Verification, Outside Scholarships, Loans, Imaging, and Data Transmission• Directly supervise 5 permanent, full-time staff; 2 temporary, full-time staff; and 3 part-time student veteran work study students. Indirectly supervise an additional 25+/- federal work study students.• Oversee technical processes as they relate to financial aid data, eligibility, awarding/packaging, program management, and office procedures.• Oversee management of program records, including timely and accurate recordkeeping, document imaging, reconciliation, and reporting, as well as maintaining process integrity and compliance• Ensure all areas are functioning efficiently and are maintaining compliance with federal, state, and institutional standards• Oversee management and implementation all Chapters of the GI Bill® and ensure accurate and adequate counseling occurs on academic progress and course selection for GI Bill® benefit recipients• Assist with transfer orientation break-out sessions geared toward military-affiliated students• Serve as a facilitator during Appalachian's Military Awareness Training• Oversee processing of University Foundation, Athletic and NC Veterans Scholarships, as well as posting of awards for NC Vocational Rehabilitation and Commission for the Blind, as well as bi-monthly Federal Work Study (FWS) earnings and reconciliation.

Boone, North Carolina

•Manage and implement all Chapters of the GI Bill®•Provide counseling on academic progress and course selection for GI Bill® benefit recipients•Maintain compliance with Federal regulations as it pertains to the GI Bill® and Title IV aid•Lead transfer orientation break-out sessions geared toward military-affiliated students•Process Foundation, Athletic and NC Veterans Scholarships, Process NC Tuition Assistance Grant; process bi-monthly Federal Work Study earnings and assist with FWS reconciliation•Assist and educate recipients of all programs administered by this position•Work alongside other departments on campus: Student Accounts, Military Science & Leadership, Academic Departments, Admissions, among others•Reconcile special funds budget specific to Veterans Affairs funding•Back-up for Office Budget Reconciliation

Boone, North Carolina

•Originate and process Subsidized, Unsubsidized and Parent PLUS loans through the Direct Loan Program •Process Entrance and Exit Counseling for students who accept loan funds•Assist loan servicers with default management and student contact data•Assist students and parents with questions pertaining to Direct Loans- as needed•Maintain compliance and update policies and procdures

Boone, North Carolina

•Manage fixed assets and property tax listings for the entire bank- add/remove assets, monthly depreciation entries, monthly reconciliation, prepare and submit annual tax filings•Manage and reconcile bond accounting •Assist in Fed Funds management- execute daily wire transfers and key journal entries•Assist in monthly, quarterly, and annual reporting- review documents, gather data, format documents•Help the Assistant Controller with forecasting, budgeting, and internal reporting- data collection and entry, report generation and distribution

Boone, North Carolina

•Manage reception and retail floor•Operate printing department- including graphic design, custom orders, in-house copy and print jobs, etc.•Furniture design assistant- provide furniture sales with CAD drawings of customer spaces and potential furniture layout•Back-up bookkeeper- process payments, prepare payroll, send customer statements•Back-up warehouse attendant- assist walk-in customers and delivery services

Master’S Degree, Higher Education - Community College And University Leadership, 4.0

Activities and Societies: Cratis Williams Society of Outstanding Graduates

Master Of Public Administration - Mpa, Public Management And Online Learning And Professional Development, 4.0

Bachelor Of Science In Business Administration, Accounting, 3.66

Activities and Societies: Beta Gamma Sigma, Alpha Chi, Phi Eta Sigma, Pi Gamma Mu