Supervised and provided strategic direction to a team of over 70 learning professionals across the United States.* Consulted with business and HR partners to understand business goals, objectives, people strategies and performance gaps; supported annual learning plans to close gaps.* Contracted for delivery of learning plan components aligned to business goals and people strategies.* Enabled business clients to meet their goals by driving associate readiness and performance.* Managed through and drove change within Global Learning Organization and the line of business; identified opportunities to share and leverage best practices to improve productivity, efficiency, as well as customer/client and associate experience.* Accurately forecasted financials and people resources to ensure operational efficiency.* Drove accountability for planning, forecasting and capacity management processes.* Drove a culture of compliance and risk management.* Hired, developed and motivated team members to meet or exceed business goals.* Utilized the Performance Management process to maximize the potential of all associates.* Inspected Talent Management routines.* Built and executed action plans to improve team associate satisfaction and engagement.

Accountable for the project planning, analysis and administration of various learning initiatives designed for over 6500+ banking centers across the United States.* Provided high-level learning/performance consulting to the line of business.* Consulted with project teams on implementation steps, budget, enrollment strategy, class locations and dates.* Performed Needs Assessment and cost/benefit analysis for programs.* Ensured quality of business/associate adoption of performance solutions through documented, executable, and measurable Adoption and Sustainment plans.* Developed communication strategies to provide timely, concise, actionable information to banking center and operations associates about upcoming changes.* Measured and reported the completion of Assessments for various Bank initiatives.* Identified appropriate training solutions based on surveys and assessments.* Redesigned process implementation and tools based on user feedback obtained through web-based surveys.* Managed program budgets and timelines for the line of business.