Jennifer Deffendall Email & Phone Number

Kansas City, MO, US

• Conducted comprehensive tax audits, identifying discrepancies and recommending error prevention strategies to enhance compliance.
• Educated the public on tax laws through engaging workshops, achieving high attendance rates.
• Fostered strong client relationships by resolving complex tax inquiries and ensuring accurate submissions.

Pursuing different job opportunities. In addition, I am currently taking different classes related to my previous job.

Kansas City, MO, US

• Conducted comprehensive tax audits, identifying discrepancies and recommending error prevention strategies to enhance compliance.
• Educated the public on tax laws through engaging workshops, achieving high attendance rates.
• Fostered strong client relationships by resolving complex tax inquiries and ensuring accurate submissions.

Currently attending Grand Canyon University

Kansas City, MO, US

• Seasonal Position
• Interviewed clients to gather information on taxable income and deductions, ensuring accurate tax returns
• Prepared and reviewed federal and state income tax returns, ensuring compliance with regulations
• Researched and resolved federal and state tax issues, providing expert guidance to clients
• Achieved high client satisfaction ratings through meticulous attention to detail and excellent customer service

Currently taking different classes related to my previous job. Finishing up Health Coaching Institute Classes.

Kansas City, MO, US

• Seasonal Position
• Interviewed clients to gather information on taxable income and deductions, ensuring accurate tax returns
• Prepared and reviewed federal and state income tax returns, ensuring compliance with regulations
• Researched and resolved federal and state tax issues, providing expert guidance to clients
• Achieved high client satisfaction ratings through meticulous attention to detail and excellent customer service

Mooresville, NC, US

• Processed sales and returns using a cash register, ensuring accuracy and efficiency in transactions.
• Handled customer inquiries and complaints with professionalism and a customer-centric approach.
• Received payments via various methods such as cash, credit cards, and vouchers, maintaining a secure and organized cash handling process.

San Antonio, Texas, US

• Temporary position
• Possesses strong organization and communication skills
• Strong communications skills with people of all levels and roles
• Organize and file client paperwork in alphabetic order

• Answer phones to increase to increase occupancy percentage by bringing in new tenants.
• Entered tenant work orders into YARDI to ensure customer satisfaction
• Collected rent and move in expenses applying date of receipt

Kansas City, MO, US

• Operated POS cash register and performed cashier functions at H&R Block in San Antonio, Texas.
• Scheduled appointments for clients and managed inquiries via phone, email, and in person.
• Ensured a positive and professional client service experience, showcasing strong communication and problem-solving skills.

Master Of Business Administration In Finance

Graduate Certificate Of Completion In Communication

Trailhead Virtual Bootcamp For New Admins

Master Of Science In Psychology, Life Coaching

Education record

Diploma, Business Accounting Specialist

Master Of Business Administration - Mba, Business Administration

Master Of Business Administration In Human Resource Management, Human Resource Management

Bachelor Of Science - Bs, Business Administration

Associate Of Science - As, Business Systems Technology