Jennifer Derby Email & Phone Number

• Responsible for spearheading the implementation of new clients and associated products and services, leading and developing the conceptual implementation design in order to guide the technical and operational delivery.
• Leads and manages implementation of new business end-to-end after award, maintaining communication throughout the course of the project to meet customer expectations
• Plans, leads, organizes and controls multiple projects’ initiatives in accordance with approved scope and schedule
• Engages Sales, Product, Operations, IT and others to validate new business scope as it pertains to customer contract documents, technical specifications and data analytics to ensure correct technologies are selected to.
• Translates business requirements into robust, scalable design and drives proper change control through the life-cycle of the project
• Serves as first-line decision maker in developing ramp up plans and schedules that meet customer requirements while also identifying risks and developing mitigation plans

Remote

Product Owner for the business, leading product discovery, definition, creation and delivery of successful business and product strategies from inception to market launch in the Workers' Compensation Case Management Solutions industry. Collaborating with cross-functional internal and client-facing teams to implement and drive adoption of programs.- Manages.

• Served as consultant and strategic partner for national and regional health plans, working with clients’ Underwriting, Actuarial, Front Office, and Technical organizations to implement software and SaaS solutions.
• Sponsored projects and served as a direct representative of the business on agile teams. Program manager and product owner in a highly matrixed environment for multiple systems implementation projects for health plans.

Gainesville, Florida

• Guided strategy and execution of analytics and reporting of revenue drivers and utilization and unit cost metrics across multiple medical expense lines, products, market segments, employer groups, and member cohorts to.
• Product Owner for multiple systems implementations including building out first-of-its-kind reporting solution for the company’s largest client. Analyzed business requirements, process flows and use cases to identify.
• Partnered with key stakeholders to define, implement, and manage the strategic vision for data management. Established and maintained collaborative relationships with analytic and non-analytic business partners.

Gainesville, Florida Area

• Product Owner for Customer Relationship Management, pricing, quoting, and underwriting systems and third-party software used primarily by the Actuarial, Underwriting, and Sales departments. Updated and supported.
• Managed external consultants to implement upgrades and modifications where necessary. Implemented backend system changes and updates as appropriate and required; tested and monitored from development through production.
• Product Owner for overhaul of data warehouse used by company’s Rating Engine. Collaborated with Business and IT to streamline and automate all data feeds, eliminating all manual processes. Developed and implemented.

Collaborated with Senior Leadership, Finance, Product Development, and Marketing in setting objectives for competitor intelligence data gathering, analysis, and reporting. Maintained systems to monitor and report KPIs. Analyzed financial, enrollment, and utilization data to assess and predict future market actions and implications.

Maib, International Business

Programs completed under the MAIB: E.M. Lyon Business School May 2004 Lyon, France Studies Included: European/European Union Business.

European/European Union Business Environment | International Relations | International Business

International Business Management | Asia-Pacific International Relations | Japanese Language, International/Global Studies

Bsba, Marketing

Activities and Societies: American Marketing Association (AMA), Beta Gamma Sigma; The International Honor Society

Business Administration And Management, General