Jennifer Chan Email & Phone Number

West Sacramento, Ca, Us

Tustin, California, United States

Tustin, California, United States

I handle the quality assurance details for Air, VOA GC, VOA GCMS, SVOA GC, SVOA GCMS, and Extractions. Activities include:MDLs- Logging in quarterly MDLs, updating MDL project as methods are updated- Performing annual MDL recalculations, ensuring data conforms to requirements in revision 2 of Appendix B to 40 CFR Part 136SOPs & Document Control- Entering and updating lab SOPs and forms in D4 document management system- Staying current with new features in D4- Proposing the new process at Calscience of using D4 to create, assign and control corrective action training (mid-2022)PTs- Logging in all PTs for the lab and tracking the lab's timely PT completion progress- Updating PT projects as methods and PTs are updated- Uploading or manually entering PT resultsInvestigations & Corrective Actions- Entering findings and investigations into eJIRA issue tracking software- Assisting the lab with investigations to find root causes and come up with meaningful corrective actions- Performing follow-ups to ensure that corrective actions have been effective in fixing the issueExternal Audits- Assisting with preliminary documentation requests- Attending all meetings with auditors- Guiding auditors through the lab for their method audits- Keeping detailed notes during meetings and method audits- Assisting with responses in eJIRA to audit findingsInternal Audits- Creating and following an annual schedule for internal audits- Thoroughly preparing for internal audits by reading the reference method, lab SOP, and coming up with questions- Entering internal audit findings into eJIRAProject Manager & Client Questions- Answering PM and client questions regarding certifications, results, qualifiers, limits, etc.- Reviewing QAPPs, providing required information and documentation for RFPsCertifications- Reviewing methods and analytes in certification applications for the QA Manager to send- Keeping TALS certification manager up-to-date

Garden Grove, Ca

- Worked closely with the laboratory, senior business analyst, and software programmer to install a new LIMS that would work for our laboratory methods and processes- Reviewed and revised methods, analytes, and limits to match laboratory's current offerings- Used prior knowledge of Element LIMS to teach analysts, supervisors, and project managers how to use the software effectively- Sent out daily update emails with current progress- Worked to find solutions for gaps between laboratory practices and software capabilities- Created Crystal Reports- Created SQL queries- Maintained a positive attitude to keep up motivation and enthusiasm for the LIMS transition

Garden Grove, Ca

- Answered cold calls from new potential clients- Prepared quotes for client requests- Emailed with clients directly to gather information about their request and provide them with a quote- Gathered information from the laboratory for responding to large proposals- Worked closely with external Business Development Managers- Tracked all quote requests and sent out daily updates- Tracked all scheduled activity for Business Development Managers and sent out daily updates- Kept list of subcontract laboratories and quotes up-to-date- Started a folder of all regulatory lists and required limits and kept it up-to-date

Chatsworth, Ca

Document Control Duties:• Reformat current SOPs to conform to NELAC standards• Write new SOPs based off of EPA methods, Standard Methods (for Examination of Water & Wastewater), and NELAC standards• Revise SOPs to ensure they comply with standard EPA/Standard methods and NELAC standards, reflect current practices in the laboratory, and are organized and easy to read• Prepare for ELAP, NELAC, and client audits• Conduct internal audits and random project reviews• Review logbooks (instrument maintenance, analytical run logs, balance calibration, metals digestion, extraction, sample preparation, etc.)• Review initial calibrations, new standards entered into the LIMS, and annual MDLs• Maintain training records of analysts• Helped the new Air Laboratory division of American Analytics, Inc. pass its first NELAC audit/certification AND its second NELAC audit two years laterInstruments I operate and maintain:• GC-ECD: Pesticides and PCBs in soil and water• GC-FID/PID: Gasoline Range Organics, BTEX, and MTBE in soil, water, and vaporInstruments I supervise the daily operation of by others:• GC-FID: Diesel Range Organics and Carbon Chain Characterization in soil and water• GC-FID: Alcohols, Dissolved Gases, n-Alkanes• GC-TCD: Fixed Gases• HPLC-DAD/FLD: PAHs in soil and waterInstruments I have operated in the past:• GC-MS: SVOCs (including PAHs) in soil and water• GC-MS: Gasoline Range Organics and VOCs in soil, water, and vapor• GC-FID: Diesel Range Organics and Carbon Chain Characterization in soil and water• GC-FID: Alcohols, Dissolved Gases, n-Alkanes• GC-TCD: Fixed Gases• HPLC-DAD/FLD: PAHs in soil and water

Lake Forest, Ca

GC-ECD:EPA 8081 PesticidesEPA 8082 PCBsEPA 8151 HerbicidesGC-MS:EPA 8270 Semivolatiles, PAHs, CreosoteOther Tasks:* Method development for both instrument operation and the sample extraction process* Form creation for ensuring QC complies with regulations* Extensive tracking of standard purchasing, receiving, and preparation* Detailed tracking of instrument maintenance

Chatsworth, Ca

QA/QC Managerial Duties:• Reformat current SOPs to conform to NELAC standards• Write new SOPs based off of EPA methods, Standard Methods (for Examination of Water & Wastewater), and NELAC standards• Revise SOPs to ensure they comply with standard EPA/Standard methods and NELAC standards, reflect current practices in the laboratory, and are organized well and easy to read• Prepare for ELAP, NELAC, and client audits• Conduct internal audits and random project reviews• Review logbooks (instrument maintenance, analytical run logs, balance calibration, metals digestion, extraction, sample preparation, etc.)• Review initial calibrations, new standards entered into the LIMS, and annual MDLs• Maintain training records of analysts• Helped the new Air Laboratory division of American Analytics, Inc. pass its first NELAC audit/certification AND its second NELAC audit two years laterInstruments I operated and maintained:• GC-ECD: Pesticides and PCBs in soil and water• GC-FID/PID: Gasoline Range Organics, BTEX, and MTBE in soil, water, and vaporInstruments I supervised the daily operation of by others:• GC-FID: Diesel Range Organics and Carbon Chain Characterization in soil and water• GC-FID: Alcohols, Dissolved Gases, n-Alkanes• GC-TCD: Fixed Gases• HPLC-DAD/FLD: PAHs in soil and waterInstruments I was training on:• GC-MS: Gasoline Range Organics and VOCs in soil, water, and vapor

Los Angeles, Ca

Studied:Modern languages: German and FrenchLinguistics: phonology, morphology, historical linguistics and language change, Indo-European linguisticsAncient languages: Old Irish, Sanskrit, Hittite, Latin, Ancient Greek

San Diego, Ca

Digestion duties I performed:Water/soil/tissue samples for ICP-OES, ICP-MS, and Mercury Atomic AbsorptionInstruments I operated and maintained:ICP-OESMercury AA Spectrometer

Chatsworth, Ca

Instruments I operated and maintained:GC-ECD: Pesticides and PCBs in soil and waterGC-FID/PID: Gasoline Range Organics, BTEX, and MTBE in soil, water, and vaporGC-FID: Diesel Range Organics and Carbon Chain Characterization in soil and waterGC-FID: Alcohols, Dissolved Gases, and n-AlkanesGC-TCD: Fixed GasesHPLC-DAD/FLD: PAHs in soil and water

Thousand Oaks, Ca

• Performed preventative maintenance on HPLC and IC instruments.• Repaired HPLC instruments• Worked within GMP guidelines• Stayed current with SOP revisions

Post-Baccalaureate Certificate, Classics

Bs, Cybernetics W/ Emphasis In Biochemistry