Responsible for over 60 accounts and $1.5+ million in revenue in the Mid-Atlantic region. Product offering providing access into Naviance/Family Connection, a Hobsons K-12 technology, for Higher Education clients allowing them to reach qualified and interested students early and often. Devising campaigns for International and Domestic Undergratuate recruitment. New business generation, current client upsell, and cross-selling.2012 President's ClubHobsons is an education solutions company dedicated to helping educators, administrators, students, and families maximize success through every stage of the learning lifecycle. Our solutions serve millions of students across more than 10,000 schools, colleges, and universities worldwide.

Responsible for market development in the Cincinnati area for life insurance and disability for medical professionals as well as a well rounded financial strategy to reduce student loan debt, protect and grow assets.

Service Manager / Sales Representative Provided leadership for a team of 16 service providers. Conducted training sessions, set team goals, and prepared detailed reports. Worked to drive sales for both individual and team quotas. Directed initiatives to reduce lost business and increase customer satisfaction and contract renewal rates. Developed departmental strategies to grow the customer base, increase route efficiency, and control payroll hours. Consulted with potential clients to assess needs, present solutions and close sales, highlighting the value and distinctiveness of the company and its services. Key Achievements:-Recognized as one of the top three Service Managers in the region, exceeding expectations for 2008.-Selected from peers to serve as Department Budget Manager with full accountability for financial management, analysis and tracking for the service organization.-Demonstrated loyalty and commitment by earning certification in this management position and plant management.-Contributed to profit growth by seamlessly integrating $14,000 in new revenue to boost weekly departmental business by 4.4%.-Successfully developed new business by meeting with prospects and conducting sales presentations weekly.

Manager TraineeProvided leadership and support in two-year management training program that consisted of supervisory roles in service, production, and a Six Sigma project focused on decreasing lost business. Guided sales, production and distribution operations, coordinating up to 60 personnel. Directed safety and operational training programs. Designed processes for efficiency, safety and productivity. Also served as Production Supervisor (concurrent with Manager Trainee role).Key Achievements:Implemented a new attendance policy; held employees responsible for tardiness and absenteeism thereby reducing the numbers of days missed and increasing productivity.Established a goal / performance tracking system for all plant employees including daily performance tracking, cross training reward system and implementing skill improvement schedules.Boosted customer satisfaction by setting actionable goals, inspiring top performance and establishing open lines of communication between the operations and service departments.Led Six Sigma initiatives that substantially reduced customer attrition; achieved 3.49% in lost business, bettering the goal of 5%.

Served as trusted liaison and "go-to person" for clients needing assistance with new and existing products. Managed the resource library and allocated resources to enhance client operations throughout the state. Planned and implemented educational classes.