Jennifer Stroud
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Jennifer Stroud Email & Phone Number

Lead HRSD Consultant, ServiceNow Enterprise Solutions at Tata Consultancy Services
Location: Missouri City, Texas, United States 12 work roles 2 schools
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Current company
Role
Lead HRSD Consultant, ServiceNow Enterprise Solutions
Location
Missouri City, Texas, United States

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Jennifer Stroud is listed as Lead HRSD Consultant, ServiceNow Enterprise Solutions at Tata Consultancy Services, based in Missouri City, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jennifer Stroud.

Jennifer Stroud previously worked as Managing Director, ServiceNow HRSD at Pwc and Principal Employee Experience Strategist at Servicenow. Jennifer Stroud holds Bachelor Of Arts (B.A.) With A Minor In Spanish, International Affairs And Spanish from University Of Colorado Boulder.

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Tata Consultancy Services

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Profile bio

About Jennifer Stroud

As an HR Digital Transformation and Employee Experience Leader, I’m passionate about helping organizations rethink how work gets done across the enterprise. Over the past two decades, I’ve worked with medium to large companies to align technology, strategy, and innovation with business objectives, leveraging automation, workflows, and AI to drive measurable results. My focus has always been on creating scalable solutions that enhance productivity, reduce inefficiencies, and elevate the overall employee experience.A few career highlights include:• Transforming HR Service Delivery: Directed the implementation of six enterprise-wide ServiceNow HRSD/EX solutions, boosting client satisfaction and operational efficiency by 62% while driving $20M in new opportunities within three years.• Redefining Industry Standards: Founded ServiceNow’s first non-ITSM HR Business Unit, tripling the customer base and generating $15M in revenue in just 18 months by developing client-driven strategies and HR-specific innovations.• Optimizing Global Operations: Established shared service centers in Mexico and the Philippines, achieving $7M in cost savings and improving self-service capabilities to enhance operational efficiency.• Engaging Executive Stakeholders: Cultivated strategic relationships with C-suite leaders, positioning organizations as trusted partners in HR transformation and driving significant client base expansion.Outside of work, I find joy in spending time with my family and my three canine companions. My daughter keeps me active and inspired—whether we’re in the kitchen, on the bike path, or enjoying a movie together, she’s at the center of my world. I’m also a sports enthusiast who loves playing golf and pickleball, and I never miss an opportunity to cheer on my favorite football teams.I’m always eager to connect with professionals and organizations passionate about transforming employee experiences and leveraging technology to achieve greater impact. Let’s collaborate to reimagine what’s possible.Specialties: HR Digital Transformation, Employee Experience Strategy, Shared Services Implementation, Organizational Change Management, Strategic Workforce Planning, Cross-functional Collaboration, Technology Integration, Process Optimization, Leadership Development, Automation & AI Capabilities, Stakeholder Engagement, Client Relationship Management, Data-Driven Decision Making, ServiceNow HRSD Implementation, Strategic Communication

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Tata Consultancy Services
Tata Consultancy Services
Lead HRSD Consultant, ServiceNow Enterprise Solutions
Missouri City, TX, US
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12 roles · 15 years

Jennifer Stroud work experience

A career timeline built from the work history available for this profile.

Managing Director, Servicenow Hrsd

Pwc

GB

PwC is a global leader in professional services, delivering solutions in consulting, assurance, and tax to clients across industries. As a thought leader in HR and Employee Experience digital transformation, I led enterprise-wide initiatives to optimize HR service delivery and elevate employee engagement. I advised senior leaders, spearheading technology.

Jan 2022 - 2024

Principal Employee Experience Strategist

Santa Clara, CA, US

ServiceNow is a leading software company specializing in digital workflows to improve employee and business productivity. In this role, I served as a trusted advisor to HR leaders across Fortune 500 companies, providing strategic insights to transform HR operations and employee experiences. I guided organizations in implementing digital roadmaps and.

2016 - 2021 ~5 yrs

Hr Transformation Leader

Santa Clara, CA, US

As an HR transformation leader, I focused on helping HR teams reimagine what’s possible by reducing the burden of manual, repetitive tasks. I loved working with other HR professionals to explore how freeing up time from activities like answering the same benefits questions or coordinating onboarding could open doors to bigger, more impactful initiatives..

Jan 2016 - Aug 2019

Product Lead, Hr Applications

Santa Clara, CA, US

I shaped the vision, strategy, and roadmap for HR products and applications, with a focus on service management disciplines that truly make a difference. Drawing on my deep understanding of the HR market, I collaborated with cross-functional teams to deliver solutions that empowered HR leaders to transform how work gets done. By streamlining administrative.

Dec 2014 - Jan 2016

General Manager, Hr Products

Santa Clara, CA, US

In this role, I was dedicated to crafting and implementing product, sales, and marketing strategies for HR Service Management solutions. My work centered on creating tools and approaches that helped organizations streamline processes, empower HR teams, and enhance the overall employee experience. It was all about driving impactful change and ensuring these.

Dec 2014 - Jan 2016

Executive Director, Human Capital Shared Services

Greenwood Village, Colorado, US

I founded and led ServiceNow’s first HR-focused business unit, transforming the company’s footprint in HR service delivery. In collaboration with cross-functional teams, we designed client-driven solutions, developed go-to-market strategies, and enhanced operational efficiency. This role involved extensive customer engagement to align products with.

2011 - 2016 ~5 yrs

Executive Director, Human Capital Delivery & Performance Optimization

Greenwood Village, Colorado, US

During this time, my work focused on identifying best practices and collaborating with human capital teams worldwide to uncover performance gaps and implement solutions. By analyzing challenges and aligning strategies, I helped drive improvements that enhanced business outcomes and supported organizational success.

Feb 2007 - Dec 2011

Director, Human Capital Delivery

Greenwood Village, Colorado, US

As Director of Human Capital Delivery at TeleTech, I led strategic HR initiatives to align talent management with organizational goals, overseeing workforce planning, employee engagement, and operational efficiency. My role focused on streamlining HR processes, managing staffing needs, and driving training and development programs to support employee.

Sep 2006 - Feb 2007

Senior Manager, Human Capital

Greenwood Village, Colorado, US

As Senior Manager of Human Capital at TeleTech, I oversaw key HR initiatives, including workforce planning, employee engagement, and process improvement, to drive operational efficiency and align talent strategies with business objectives.

Jan 2006 - Sep 2006

Senior Manager, Business Operations

Greenwood Village, Colorado, US

After being promoted to Senior Manager just seven months after joining TeleTech, I took on expanded responsibilities while continuing to oversee multiple client launches. In this role, I also led a team of Project Managers, ensuring seamless execution of projects and fostering a collaborative environment that drove success across initiatives.

Dec 2004 - Jan 2006

Project Launch Manager

Greenwood Village, Colorado, US

Jun 2004 - Dec 2004
2 education records

Jennifer Stroud education

Bachelor Of Arts (B.A.) With A Minor In Spanish, International Affairs And Spanish

University Of Colorado Boulder

Bachelor Of Arts (B.A.), International Affairs And Spanish

University Of Colorado Boulder
FAQ

Frequently asked questions about Jennifer Stroud

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What company does Jennifer Stroud work for?

Jennifer Stroud works for Tata Consultancy Services.

What is Jennifer Stroud's role at Tata Consultancy Services?

Jennifer Stroud is listed as Lead HRSD Consultant, ServiceNow Enterprise Solutions at Tata Consultancy Services.

Where is Jennifer Stroud based?

Jennifer Stroud is based in Missouri City, Texas, United States while working with Tata Consultancy Services.

What companies has Jennifer Stroud worked for?

Jennifer Stroud has worked for Tata Consultancy Services, Pwc, Servicenow, and Teletech.

How can I contact Jennifer Stroud?

You can use AeroLeads to view verified contact signals for Jennifer Stroud at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.

What schools did Jennifer Stroud attend?

Jennifer Stroud holds Bachelor Of Arts (B.A.) With A Minor In Spanish, International Affairs And Spanish from University Of Colorado Boulder.

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