Replica Analytics was recently acquired by Aetion Inc.

• Head of software support department with duties including constant collaboration with head software developers for meeting functional and business requirements, software product testing, primary client representative and liason, product user trainer, product demonstrator, and documentation specialist.• Head data specialist for software product integration with duties including determining data source compatibility with software products, assessing quality of data sources from outside vendors, collaborating and improving vendor extract/transform/load (ETL) practices, assessing internal ETL practices.• Main corporate representative to the Observational Health Data Sciences and Informatics (OHDSI) collaborative where duties include actively participating in future common data model (CDM) and vocabulary changes, as well as, participating in ETL specifications for common datasources.• Provide technical expertise on: medical coding techniques, trends and algorithms; U.S. medical claims; and reimbursement policies specific to the area of interest or health system as a whole.• Perform descriptive and multivariate analyses for several databases, including SEER-Medicare claims, Medicare Limited Data Sets, Medical Expenditure Panel Survey (MEPS), Nationwide Inpatient Sample (NIS), Kid’s Inpatient Database (KID), National Ambulatory Medical Care Survey (NAMCS) and National Hospital Ambulatory Medical Care Survey (NHAMCS).• Has working knowledge of multiple statistical programming packages, including SAS and R, and SQL.• Build and program Excel and TreeAge based models, specific to the project requirements.• Perform systematic literature reviews and summaries.

• Manage and supervise software support department including interview, hire and train new employees.• Use quality improvement principles to redesign department workflows to increase efficiency and accuracy• Manage and supervise billing service activities, including reimbursement analysis, provider insurance enrollment, collections on account, proper insurance claim filing.• Collaborate with third-party payers, clearinghouses, developers and clients to ensure functional and business requirements were met on time.• Maintain the all responsibilities of a Software Associate/Trainer.

• Implemented practice management software system for over 25 new professional medical providers• Evaluated practice workflow to customize software template to meet providers' needs• Trained providers and staff on operation of software• Oversaw migration of existing physician data• Conducted quality assurance and regression testing of new and updated software products.• Achieved level of Tier 3 support technician• Provided group and one-on-one training for clients on practice management software system• Organized and conducted quarterly software training seminars for clients• Wrote and maintained complete set of user manuals for Avanta's suite of software products.• Created, executed and analyzed customer satisfaction surveys and presented results to executive management.

• Assisted in creating a business sustainability model for a local Health Information Exchange• Conducted market analysis and internal company analysis

• Organized, cleaned and stocked a microbiology lab.

• Conducted orientations for new or prospective undergraduate students.• Maintained and updated computer data systems.