Root & Pivot was established to use and inspire the skills of individuals to achieve new goals helping people thrive through the Art of Adaptation.

Nonprofit organization effecting social change in foster care

Leadership engagement role to foster roots up change in child welfare.

In FY 18 and 19 ranked in the top 15% Morrison Healthcare RDOs for delivering on budget achievement, employee turnover, overtime reduction, employee safety, purchasing compliance, and client retention Created and lead strategic implementation plan for new business: proposal development, costing, program planning, IT needs, and staffing structures. Then implemented new operations in an expedited timeframe exceeding standard implementation timelines by 50% to meet client necessitated… Show more In FY 18 and 19 ranked in the top 15% Morrison Healthcare RDOs for delivering on budget achievement, employee turnover, overtime reduction, employee safety, purchasing compliance, and client retention Created and lead strategic implementation plan for new business: proposal development, costing, program planning, IT needs, and staffing structures. Then implemented new operations in an expedited timeframe exceeding standard implementation timelines by 50% to meet client necessitated target dates.Managed Hospital System: 5 hospitals with $23M in MV, 200+ operational FTEs, 30+ clinical nutrition FTEs, 10 retail locations and 6.5M in retail sales to support a branded approach for the system. Catered to the diverse needs of the large critical care, behavioral health, maternity, and NICU populations.Managed 2.5M in multi-site retail, renovation utilizing demographic research to select branded concepts that meet consumer preferences while implementing food service menus that support Mass in Motion and Healthcare Without Harm initiatives.Provided ongoing education, auditing, and support for compliance with national and state regulatory agencies for The Joint Commission, Department of Public Health, and internal safety audits to ensure operations achieved safety performance metrics for quality patient care. Lead a team of Clinical Dietitians to implement Evidence Based Protocols utilizing the latest clinical research on malnutrition coding and interventions driving expected revenue reimbursement upwards of 1.9M annually. Analyzed financials to ensure revenues were protected for the fiscal health of the organization. This included: forecasting, contract profit analysis, and budget development to ensure revenues are protected for the fiscal health of the organization. Closed out FY19 exceeded revenue budget by 1.3% and profit budget by 73%. Show less

Managed 10 accounts in the Northeast including Skilled Nursing, Independent Living, and Life Plan Communities with approximately 20M in MV. Accountable for 26 Sodexo Managers, and over 180 client FTEs. Managed operation with both P&L and Fee contract agreements in both For Profit and Not For Profit businesses.Served as National Safety Coordinator for a business segment: established charter, structure, and behavioral change program. Deployed root cause analysis for segment… Show more Managed 10 accounts in the Northeast including Skilled Nursing, Independent Living, and Life Plan Communities with approximately 20M in MV. Accountable for 26 Sodexo Managers, and over 180 client FTEs. Managed operation with both P&L and Fee contract agreements in both For Profit and Not For Profit businesses.Served as National Safety Coordinator for a business segment: established charter, structure, and behavioral change program. Deployed root cause analysis for segment accident/incident performance improvement targets. Served on a team that helped to decrease the Employee Injury Frequency rate from 2.61 to 1.78 and the Long-Term Injury Frequency from 0.86 to 0.57 YOY for healthcare units in the Northeast DivisionMaximized usage of feedback tools to drive resident satisfaction. Utilized surveys, patient round tables, family meetings, and observations to assess, analyze and address actions in order to drive the patient experience. Show less

Served as a Department Director of Food & Clinical Nutrition in acute care hospital, overseeing an account with 7.8M in managed volume, 3.4M in retails sales, and 0.4M in catering with a team of approximately 85 full service employees, 13 managers, and 7 dietitians. Leveraged programs to drive patient and retail satisfaction: At UConn Health last retail satisfaction surveys demonstrated a customer satisfaction rate of 97%, and department patient satisfaction scores exceeded hospital… Show more Served as a Department Director of Food & Clinical Nutrition in acute care hospital, overseeing an account with 7.8M in managed volume, 3.4M in retails sales, and 0.4M in catering with a team of approximately 85 full service employees, 13 managers, and 7 dietitians. Leveraged programs to drive patient and retail satisfaction: At UConn Health last retail satisfaction surveys demonstrated a customer satisfaction rate of 97%, and department patient satisfaction scores exceeded hospital scores by 15 percentile points on average. Implemented a inventory reduction project with an annualized projection of approximately a 19% reduction identified an additional 21K of opportunity to help meet necessitated budget reductions. Department was recognized for their achievement and leaders in aligning with the organizational initiatives. Show less

Received regional Finance Award for profitability first year in the role.Worked closely with all departments on risk management, environment of care, disaster planning, infection control, patient satisfaction, and new program initiatives to comprehensive standards for patient care.Expanded clinical nutrition programs to support comprehensive patient care in the outpatient cancer center a free education for gestational diabetes, and at community events.

Lead a team of 4 Clinical Nutritionists to provide inpatient care, implement outcome improvements, become a medicare credentialed outpatient counseling program, and serve community outreach initiatives.Held a lead role in creating multidisciplinary care plans and establishing clinical care rounds to ensure that all patient care needs were being met and reduce hospital readmission rates. Chaired the hospital clinical nutrition team developing protocols, formulary changes, and… Show more Lead a team of 4 Clinical Nutritionists to provide inpatient care, implement outcome improvements, become a medicare credentialed outpatient counseling program, and serve community outreach initiatives.Held a lead role in creating multidisciplinary care plans and establishing clinical care rounds to ensure that all patient care needs were being met and reduce hospital readmission rates. Chaired the hospital clinical nutrition team developing protocols, formulary changes, and physician ordering templates from evidenced based guidelines for supplements, enteral feeding, and TPN in order to expedite the delivery of quality care.Served on the hospital Pharmacy and Therapeutics to optimize drug formulary changes, education needs, and hospital standing order protocols. Show less

Provided nutrition assessment and education in acute care hospital.