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Jennifer Fiocca Email & Phone Number

Author at Salesforce Ben
Location: Carmel, Indiana, United States 16 work roles 2 schools
1 work email found @blackboard.com 2 phones found area 317 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email j****@blackboard.com
Direct phone (317) ***-****
LinkedIn Profile matched
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Current company
Salesforce Ben
Role
Author
Location
Carmel, Indiana, United States
Company size
180 employees

Who is Jennifer Fiocca? Overview

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Quick answer

Jennifer Fiocca is listed as Author at Salesforce Ben, a company with 180 employees, based in Carmel, Indiana, United States. AeroLeads shows a work email signal at blackboard.com, phone signal with area code 317, and a matched LinkedIn profile for Jennifer Fiocca.

Jennifer Fiocca previously worked as Member at Chief and VP of Growth at Cube84. Jennifer Fiocca holds B.S., Industrial Engineering from Purdue University.

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Email format at Salesforce Ben

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{first}.{last}@blackboard.com
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AeroLeads found 1 current-domain work email signal for Jennifer Fiocca. Compare company email patterns before reaching out.

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Profile bio

About Jennifer Fiocca

I'm a collaborative change management professional with over 20 years of experience translating vision into action, balancing competing priorities, and motivating teams to excel. With a proven ability to spearhead transformational initiatives that promote growth and scalability, I approach challenges with a practical, collaborative, and optimistic mindset.As a leader, I strive to maintain an unwavering commitment to growth & excellence. I see myself as a multiplier, encouraging and empowering teams to reach their full potential. I believe that building a healthy and balanced work environment is crucial to fostering a culture of trust and respect that allows everyone to bring their best selves to the table. When faced with challenges, I strive to approach problem-solving with an open mind, never simply shutting down ideas, but rather encouraging collaboration to achieve our goals.

Listed skills include Process Improvement, Cross Functional Team Leadership, Leadership, Strategy, and 20 others.

Current workplace

Jennifer Fiocca's current company

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Salesforce Ben
Salesforce Ben
Author
Carmel, IN, US
Website
salesforceben.com
Employees
180
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Company profile
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16 roles · 19 years

Jennifer Fiocca work experience

A career timeline built from the work history available for this profile.

Member

Current
Chief

New York, NY, US

May 2024 - Present

Author

Current
Salesforce Ben

London, London, GB

I’m an author at Salesforce Ben, the largest dedicated Salesforce news site in the world.

Mar 2024 - Present

Vp Of Growth

Current
Cube84

Arlington, Virginia, US

2021 - Present ~5 yrs 5 mos

Senior Manager, Sales And Service Automation, It

Blackboard

Boca Raton, Florida, US

- Managed a global, remote team responsible for enterprise application development, quality assurance, code release, and upgrade management.- Served as the IT business partner to executives in Client Support, Business Operations and Sales to validate technical solution design.- Consulted on the planning, design and delivery of strategic and tactical.

2020 - 2021 ~1 yr

Principal Business Systems Analyst

Blackboard

Boca Raton, Florida, US

- Migrated 13 acquired companies (800 staff and 625,000 customers) to a new customer support software platform (Salesforce), with accrued savings in excess of $800,000. Responsible for requirements gathering, gap assessment, technical specifications, coordination with developers, QA, staff training, client communication, pilot, full cutover and ongoing.

2013 - 2020 ~7 yrs

Senior Operations Manager, Client Support

Blackboard

Boca Raton, Florida, US

- Designed and implemented an internal helpdesk ticketing system.- Partnered with Sales, Finance, and IT to develop and implement an exhaustive, reiterative planning and testing strategy for a new pricing system; resulted in an extremely smooth launch which was exceptional given that the changes impacted every single client.

2010 - 2013 ~3 yrs

Engagement Manager, Client Support

Blackboard

Boca Raton, Florida, US

- Adviser to core team that devised and implemented a complete support restructuring effort in response to increasing customer demands.- Managed Tier I staff and was responsible for all aspects of customer satisfaction for Northeast and Midwest regions.- Resolved escalated customer issues and partnered with all levels within customer organizations.

2009 - 2010 ~1 yr

Strategic Process Consultant

Blackboard

Boca Raton, Florida, US

Led initiatives designed to balance entrepreneurial culture with need to scale, as direct report to CEO. Developed and instituted a framework for improving organizational effectiveness (TACKLE). Coached and facilitated several cross-functional teams chartered to solve the more intractable operational challenges including: - Customer Readiness Assessment.

2007 - 2009 ~2 yrs

Account Manager

Delta Mobile Software, Inc.
Jan 2001 - Jun 2003

Independent Consultant

Hewitt Associates

London, GB

Coached management team through the investigation of current versus desired states of measurement and evaluation within the organization.

Dec 2000 - Mar 2001

Independent Consultant

Pyxis

Waltham, MA, US

Developed graphical tools and training modules to communicate the company’s methodology and to aid in managing projects to ensure consistent end-to-end delivery.

Jul 2000 - Oct 2000

Project Manager And Senior Business Analyst

Cambridge Technology Partners

- Multi-State Provider of Natural Gas: Managed the simultaneous efforts of eight distinct process improvement teams. Coached senior leadership in acquiring a system-wide understanding of the interdependencies of all work processes. Assisted in designing and implementing the company’s three-tier measurement architecture. - Midwest Petroleum Refining and.

May 1997 - Jan 2000

Management Engineer

Rush Prudential Health Plans
Apr 1995 - May 1997

Engineering Co-Op

Baxter Healthcare Corporation
Jan 1989 - Jan 1992
Team & coworkers

Colleagues at Salesforce Ben

Other employees you can reach at salesforceben.com. View company contacts for 180 employees →

CM Christina Mcloughlin Christina Mcloughlin Colleague at Salesforce BenDenver Metropolitan Area, United States View → SA Saima Ahmed Saima Ahmed Colleague at Salesforce BenUnited Kingdom, United Kingdom View → AK A K A K Colleague at Salesforce BenDoha, Doha, Qatar, Qatar View → WB Wioletta Balicka Wioletta Balicka Colleague at Salesforce BenLiverpool, England, United Kingdom, United Kingdom View → GL Gonuguntla Likhitha Gonuguntla Likhitha Colleague at Salesforce BenAnanthapuramu, Andhra Pradesh, India, India View → KK Klaudiusz Koronkiewicz Klaudiusz Koronkiewicz Colleague at Salesforce BenLuton, England, United Kingdom, United Kingdom View → LM Lottie Mccarthy Lottie Mccarthy Colleague at Salesforce BenPortsmouth, England, United Kingdom, United Kingdom View → LW Lauren Westwood Lauren Westwood Colleague at Salesforce BenUnited Kingdom, United Kingdom View → RV Ryan V. Ryan V. Colleague at Salesforce BenHatfield, England, United Kingdom, United Kingdom View → LC Love Choudhary Love Choudhary Colleague at Salesforce BenDelhi, India, India View →
2 education records

Jennifer Fiocca education

B.S., Industrial Engineering

Purdue University

M.S., Health Systems Management

Rush University
FAQ

Frequently asked questions about Jennifer Fiocca

Quick answers generated from the profile data available on this page.

What company does Jennifer Fiocca work for?

Jennifer Fiocca works for Salesforce Ben.

What is Jennifer Fiocca's role at Salesforce Ben?

Jennifer Fiocca is listed as Author at Salesforce Ben.

What is Jennifer Fiocca's email address?

AeroLeads has found 1 work email signal at @blackboard.com for Jennifer Fiocca at Salesforce Ben.

What is Jennifer Fiocca's phone number?

AeroLeads has found 2 phone signal(s) with area code 317 for Jennifer Fiocca at Salesforce Ben.

Where is Jennifer Fiocca based?

Jennifer Fiocca is based in Carmel, Indiana, United States while working with Salesforce Ben.

What companies has Jennifer Fiocca worked for?

Jennifer Fiocca has worked for Salesforce Ben, Chief, Cube84, Blackboard, and Delta Mobile Software, Inc..

Who are Jennifer Fiocca's colleagues at Salesforce Ben?

Jennifer Fiocca's colleagues at Salesforce Ben include Christina Mcloughlin, Saima Ahmed, A K, Wioletta Balicka, and Gonuguntla Likhitha.

How can I contact Jennifer Fiocca?

You can use AeroLeads to view verified contact signals for Jennifer Fiocca at Salesforce Ben, including work email, phone, and LinkedIn data when available.

What schools did Jennifer Fiocca attend?

Jennifer Fiocca holds B.S., Industrial Engineering from Purdue University.

What skills is Jennifer Fiocca known for?

Jennifer Fiocca is listed with skills including Process Improvement, Cross Functional Team Leadership, Leadership, Strategy, Project Management, Program Management, Management, and Business Process Improvement.

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