I am proud to be part of this innovative consulting network of former Disney executives and experts tackling every client challenge the way Walt taught us - with the singular purpose of creating magical memories that last a lifetime. www.MagicMakersGroup.com

● CONSULTING SERVICES: Drawing from our extensive experience in various industries, including a successful tenure at Walt Disney World, we offer consulting services that can transform your business. Whether it's workforce management strategies, project management for new ventures, or crafting data-driven marketing and sales strategies, we provide insights and guidance to drive your organization's success. ● POWER BI DASHBOARDING: In today's data-driven world, making informed decisions is paramount. Our Power BI Dashboarding services enable you to visualize and understand your data better. Leveraging our expertise in analytics and data storytelling, we create custom Power BI dashboards that provide valuable insights. Whether you're monitoring key performance indicators, tracking sales trends, or assessing operational efficiency, our dashboards empower you to make data-driven decisions with confidence.

● Serve as a subject-matter-expert and lead a team of researchers delivering actionable insights and identifying performance improvement opportunities for 200+ clients globally● Prioritize and delegate tasks to teams and manage competing priorities to deliver projects on time and within budget ● Cultivate and strengthen key stakeholder relationships and maximize networking opportunities to increase the client base● Apply exceptional public speaking skills to deliver presentations on labor and operational efficiency to audiences of 50+ at the International Association of Amusement Parks & Attractions Expo, National Restaurant Association Leadership Summit, and the Florida Attractions Association Conference

Director/Senior Manager: progressive roles ● Championed a 150 multi-level/cross-functional workforce management and optimization team that devised and implemented the labor strategy for the world’s largest single-site employer with a focus on driving engagement and achieving cost savings of 20%; this included navigating the reopening of the Walt Disney World Resort during the COVID-19 pandemic and protecting employees and the public by optimizing the onsite labor force● Project managed new resort development and entertainment, which encompassed the opening of 5 new/refurbished resorts, including the first Walt Disney World revolutionary interactive experience, Star Wars Galactic Starcruiser ● Led the marketing analytics and consumer insight teams to help secure data-driven insights, which optimized commercial strategies and marketing and sale campaigns, improving results by at least 10%● Created a new team of “experience insights” consultants that included building a $40 million business intelligence infrastructure using state-of-the-art technology based on information gathered from Magic Bands and the My Disney Experience application● Co-created the FastPass+ system, which sped up access to 50+ attractions/amenities, receiving two patents, and led the implementation of two data-driven command centers, improving the guest experience by 15%● Managed an internal consulting team of 25+ Industrial Engineers, developed continuous process improvements to drive efficiency, and created a new revenue stream by launching Disney’s first two cruise ships, the Disney Magic and the Disney Wonder

● Implemented innovative solutions and improved operational procedures, resulting in over $1 million in cost savings and additional annual revenue across a 2,300-unit vacation ownership property

● Prevented over £1M in loss through process audits of stores throughout England

● Uncovered a fraud ring worth millions of dollars that involved the illegal sale of processors● Created an enhanced equipment needs forecasting model that drove $20 million in annual savings across the global factories while also leading an international team of matrixed Industrial Engineers for capital planning and asset management in several countries, including Malaysia, China, the Philippines, Costa Rica, and the USA

● See Disney Experience above