Jennifer Combs Email & Phone Number

Sacramento, Ca, Us

Menlo Park, Ca, Us

Menlo Park, Ca, Us

Menlo Park, Ca, Us

Indianapolis, Indiana, Us

Who We AreGenesys - Interactive Intelligence provides software and cloud services for customer engagement, unified communications and collaboration to help businesses worldwide improve service, grow their business faster and reduce costs.Why Us?Innovation — As a consistent driving force behind the development of new customer engagement and unified communications and collaboration technologies, including more than 100 patent applications to date, Interactive Intelligence’s “first-to-market” approach has made it a leading innovator.Experience — With 22 years of experience developing customer engagement and UC&C solutions, and backed by more than 10,000 global customer deployments, Genesys-Interactive Intelligence brings the global capacity and maturity required to satisfy the most diverse enterprise requirements, including those of the largest multi-national organizations.Value — We help customers improve service, reduce costs and grow their business faster through innovate products that meet the needs of expanding organizations. Whether its through our PureCloud or PureConnect Products that offer a variety of deployment strategies, we are able to find a solution for the needs of the today's ever changing and growing businesses.ValidationMashable’s 2014 Seven Best Tech Companies to Work ForFrost & Sullivan’s 2014 Company of the Year Award, Contact Center Systems, North AmericaCRM Magazine’s 2014 Service Leader Winner, IVRNetwork World’s 2014 Fave Raves (top products voted on by IT pros)Software Magazine’s 2014 Global Top 500 Software and Services Companies (14th consecutive year)Glassdoor’s Employees’ Choice Award 2015, Best Places to Work in the U.S. (second consecutive year)Gartner’s Contact Center Leaders Quadrant, Magic Quadrant for Contact Center Infrastructure, 2015 (seventh consecutive year)

Kanata, On, Us

ShoreTel is globally recognized as a leading manufacturer of VoIP equipment and is based in Sunnyvale California. We are an international company with offices and customers throughout the world. Our strong commitment to customer satisfaction and attention to detail is contributing to our base of "raving fans."As the Area Sales Manager for the Bay Area of ShoreTel, I am responsible for working with and supporting all of the value added resellers of the area. My main areas of focus are relationship building and growth, recruitment, demo support, onsite account discovery and overall account strategy with the regional partners as well as many of the National Partners who represent our product. In this position, I have work on a daily basis to cultivate the relationships of all of the entites who represent our products as well as maintain key relationships with some of our most well known customers. We have a team of individuals who work to cultivate a strong relationship between ShoreTel, the reseller community and the end customer.It is through daily communication and a clear vision for what is needed for our team to succeed, that we are able to achieve a strong market presence in our area.

Kanata, On, Us

I support our National Partners in the Southwest and Texas by providing demos, training, quotes and overall support on our product. Currently these National Partners include AT&T, Black Box and Qwest.

Educated new and existing reps and maintained training program for Phoenix marketTaught product knowledge and the consultative sales process to all new employeesImplemented expanded training program including telephony hardwareDaily ran 100 Point Club and FMC to encourage activity and success of new repsAttended appointments with a variety of reps to assist in sales processTrained on paperwork and proper execution of sales expectationsPart of committee that developed and implemented new training programWorked with other Trainers, Management and Software Designers on the creation of a new proposal tool

Responsible for acquiring new customers through cold calling, telemarketing and networkingUtilized a consultative sales process to assess customer needFocused on T-1 sales/applications for small to medium sized businessesCreated and presented all proposal paperwork and completed order packetsInitiated follow up post conversion to assure customer satisfactionPromoted to Senior Communications Specialist 1 year after hire dateRepresented national accounts such as Advanced Auto and Pinnacle EducationChairmen's Club winner 2004140% to quota for 2004Peak Performer 2 times in 2004Developed Leadership program for MentorsMentor for newly hired executives

responsible for securing new business opportunities through networking and cold calling

Ba, Psychology

B.A, Psychology

Education record