Jennifer Dougherty Email and Phone Number

Management and simplification of project and processes related to Enterprise Change Execution Standards. Develop and maintain global risk coverage, defining the scope and focus of risk management activities within change management across the enterprise. Develop and maintain policies/standards and review relevant front line unit-owned policies and standards to ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicableMonitor the regulatory environment to identify applicable regulatory changes, advise business leaders of those changes and direct areas to implement/amend policies, standards, or procedures to address regulatory requirements. Challenge implementation plans and maintain a comprehensive regulatory inventory. Ensure metrics are designed to measure key risks and control performance, Perform thematic analysis on issues and control enhancements.

Development and implementation of Quality Assurance process to ensure program/project deliverables are submitted in timely manner with adherence to laws, rules and regulations, as well as the Global Change Policy and Standards. Document new procedures, establish new processes, and/or update existing processes and procedures.Mitigate risk by creating processes and controls to identify failed metrics and predict/prevent failures in advance. Manage continuous process improvement of risks, issues and change. Implemented deficiency management and consequence model for programs/projects out of compliance with Change Performance Health Metrics.Provide guidance and training to projects managers on project management methodologies, processes, tools and templates.Development and implementation of process for capturing program and project metrics, ensuring Executive Leadership is able to accurately understand portfolio health and strategic analysis. Create and deliver GBAM Change Procedure Training content to 1000+ change management employees and contractors.Creation of management reporting for senior leadership with Technology and Operations.Direct Management for a team of 20 in various locations worldwide,

Financial Reporting, Budgeting and ForecastingFinancial Analysis and Strategy Staffing Management & ModelingManage Statement of Work process and Vendor resource managementFacilitate COO Forum to ensure flow of communication between teams

• Identify, develop and execute strategies and supporting tactics to engage and influence stakeholder to make behavioral changes• Demonstrate comprehensive understanding of the Change Framework and Project Management guidelines• Partner with Project Managers to develop ongoing success measures and identify opportunities for improvement. • Effectively communicate with managers, peers and business partners on deliverables, timelines and support needed• Development and distribution of weekly communications to 300+ Project Managers and leaders (newsletters and forums)• Development and maintenance of reference guides and process documentation to assist project management in understanding key concepts

• End to end planning, implementation, training, communication and adoption across the enterprise• Direct and manage overall project status, budget, resources, change controls and risks• Plan, prepare for and effectively facilitate team meetings• Application of all aspects of project management: resource planning, work breakdown, risk/issue management, financial management, implementation planning, testing, training/communication, etc. • Facilitate data quality and issue escalation processes• Ensure ECMS and Clarity guidelines are adhered to • Generation of project, program and portfolio level reporting for senior leadership• Build relationships and manage project expectations

• Development/Enhancement of supervisory tools and controls• Coordinate with compliance, legal, audit, personnel and finance business partners to resolve supervisory issues and implement procedures• Provide input on staffing and budget allocation• Management of travel/training budget• Coordination and facilitation of meetings and agendas • Ensure 250 Business Transformation associates are within target for current performance plan• Development of presentations to various executives within the banking environment• Management of executive administrative team