Jennifer French Email & Phone Number

San Clemente, Ca, Us

Los Angeles, Ca, Us

Gifts for Good is a woman-owned business and Certified B Corporation dedicated to empowering the world to help people and the planet through gift giving. We envision a world where every gift purchased gives back.

New York, Ny, Us

The world's #1 private community for GTM leaders.

Denver, Co, Us

Executive role with responsibilities for leading the organization’s Customer Success initiatives with a focus on driving strategic direction, customer expansion, and success metrics. Managed 15 staff including entire CS team comprised of implementation, training, onboarding, and account management and customer service, with full authority for training and managing customer facing teams across the client lifecycle.• Participated in C-level meetings to drive business vision and goals, and drive strategic direction• Met biweekly with Product Managers to champion client priorities and product developments which influenced client success initiatives in the product roadmap• Collaborated cross functionally with internal teams to enhance program delivery, client outcomes and success metrics• Maintained ownership of key metrics for client success (adoption rates, retention revenue, renewal rates, and advocacy)• Oversaw leadership team responsible for technical support and managed the entire lifecycle effectively• Coached and trained client teams to improve service, efficiency, ticketing, and customer facing interactions• Joined quarterly business reviews with Account Managers and clients to showcase product value, areas for improvement, and to identify cross sell and upsell opportunities• Played a key role in driving client satisfaction and building strong relationships with our valued clients• Liaised between service, support and product teams to align goals, mediate agendas and streamline processes

Sydney, New South Wales, Au

Squiz is a SaaS global digital experience company helping complex, service-led organizations (higher ed, gov, finserv) harness the power of digital and create experiences online which improve lives offline. • Coach and manage the US sales team in strategic selling to hit new logo and revenue targets (Customer examples: Southwest Airlines, University of Southern California, and National Center of State Courts)• Foster a customer-centric culture, drive continuous improvement and innovation, and train teams on empathic communication, collaboration, and a seamless client journey• Develop short and long-term market strategies and forecasts by analyzing and interpreting sales results, and communicating the sales and partner activities to the executive team • Create, drive and align the global partnership strategy and roadmap for increasing revenue and global market reach with solutions partners and ISVs• Work cross functionally with partner teams in sales, customer success, marketing, legal, product and engineering to optimize joint selling and co-marketing strategies (Partner examples: Slalom Consulting, AWS, and Cloud Flare)• SME on digital experience in the public sector with multiple appearances at private and public sector conferences

San Diego, California, Us

Hired to build a strategic partner program at this leading digital marketing agency. Built partner program from scratch by creating a referral partnership program, creating co-marketing activities, and generating revenue from partner-generated activations.• Developed and executed creative virtual onboarding events to engage sales teams and account managers• Generated referral revenue by using account mapping technology to identify overlap opportunity• Increased lead generation 20% by executing multiple comarketing programs to drive revenue and brand awareness

San Diego, Ca, Us

Progressively promoted as part of the executive leadership team over 15+ years from startup through the final acquisition of MarketingPro, Inc. to FMG. Full authority for designing and managing the sales and support strategy and strategically influencing product development in the rapidly-expanding marketing automation industry. FMG is a MarTech organization specializing in providing marketing automation solutions to drive growth for independent financial service advisors (FINS). Enterprise Customer examples: LPL, Cetera and Asset Mark.

San Diego, Ca, Us

Executive-level position with responsibilities for leading the company’s product evolution, modernization and transformation from a full-service advertising agency into a monthly recurring revenue model on a SaaS-based subscription platform.• As Vice President, participated in strategic planning meetings and provided executive direction to technology, sales and support teams while continually prioritizing new technology development projects• Onboarded new enterprise partners to drive 90% of the company growth• Created, implemented and managed sales strategy, support strategy and product strategy • Directly managed sales team, support team, and indirectly managed technology team

San Diego, Ca, Us

Promoted to scale the next phase of Peter Montoya, Inc. in the evolution of the company. Managed the company’s various aspects of growth including sales, marketing, and promotional activities for the digital marketing coaching program and advertising agency. • Managed sales team of 6 ensuring the consistent meeting or exceeding of sales quotas• Carried a personal quota and exceeded all sales goals by managing enterprise clients with a strong focus on customer retention, satisfaction, low customer churn, generating referral business, and establishing new partnerhsips

San Diego, Ca, Us

Hired by Peter Montoya, the CEO of LiveOffice’s advertising agency partner. Grew enterprise accounts and sold brand packages and advertising services to financial advisors and broker-dealers.

Torrance, Ca, Us

Pivotal role with responsibility for establishing a new niche market selling web and digital tools to financial advisors during the tech boom. Developed a comprehensive understanding of the emerging digital space, recognizing the importance of pivoting and adjusting to market changes and evolving industry trends as a startup company.• Performed extensive outreach to prospect, pitch, demo and close enterprise accounts • Educated executives at leading broker-dealers and presented as marketing SME at tradeshows to establish LiveOffice as an expert and industry leader on digital marketing for financial services professionals• Consistently won sales contests for exceeding sales goals and closing individual reps at conferences

Sold telecommunications packages to small-medium sized companies face-to-face in outside meetings. Promoted to Sales Manager and relocated to open Los Angeles office. Hired, trained and managed high performing team of 10 in the rapidly-changing telecommunications industry.

Detroit, Michigan, Us

International marketing Intern on the Corsa Brand Management team. Conceptualized and executed brand promotions and contests to consumers to attract families to dealerships, and represented the brand at international car show. Collaborated with team to select model cars, autos for advertisements, and staff to represent at car shows. Coordinated plan to cross-communicate between departments to streamline daily operations and provided feedback to managers on operational improvements and efficiencies.

Bs, Business

Mba, International Business

Summer School, Law